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Customer Service Rep(04156) - 3505 Baker Road

Domino's
Full-time
On-site
Acworth, Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(04156) - 3505 Baker Road

πŸ”Ή Company: Domino's

πŸ”Ή Location: Acworth, Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer service
  • Efficiently handling orders and cash transactions
  • Preparing pizzas with precision
  • Maintaining a clean and welcoming restaurant environment

ASSUMPTION: The job prioritizes a positive customer interaction experience and operational efficiency. The fun and energetic environment is underscore of the "game" spirit mentioned.

πŸ“‹ Key Responsibilities

βœ… Greet customers and take orders with a smile

βœ… Operate the cash register and handle payments

βœ… Make fast, accurate, and consistent pizzas

βœ… Ensure cleanliness from the front to the back of the store

βœ… Maintain a professional appearance according to grooming standards

ASSUMPTION: The role likely involves additional duties during peak hours and requires adaptability to various customer service challenges.

🎯 Required Qualifications

Education: Not explicitly required; high school preferred

Experience: No prior experience needed

Required Skills:

  • Friendly and outgoing personality
  • Strong team player
  • Effective communication skills

Preferred Skills:

  • Prior customer service experience
  • Interest in growth within the company

ASSUMPTION: Skills like multitasking and time management are implied but not explicitly listed due to the nature of the work.

πŸ’° Compensation & Benefits

Salary Range: Not specified; usually aligned with industry standard for entry-level positions

Benefits:

  • Weekly pay
  • Flexible scheduling
  • Opportunity for growth within the company

Working Hours: 40 hours per week; includes nights and weekends

ASSUMPTION: Benefits such as healthcare or bonuses likely provided only for full-time or long-term employees.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants; focusing on pizza delivery and innovation

Company Size: 10,001+ employees worldwide; offers stability and various career paths

Founded: 1960; long-standing reputation in the pizza industry

Company Description:

  • Innovative approach in technology and customer service
  • A large, diverse global team with a focus on growth
  • Continuously improving and expanding menu and service delivery

Company Specialties:

  • Pizza and sandwiches
  • Digital technology advancements
  • Data-driven marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is positioned as an industry leader with a significant emphasis on technological innovation in its service offerings.

πŸ“Š Role Analysis

Career Level: Entry-level; suitable for those starting their career or seeking additional income

Reporting Structure: Reports to shift manager or store manager

Work Arrangement: On-site with a focus on collaborative team efforts

Growth Opportunities:

  • Potential to advance to management roles
  • Training programs for skill development
  • Opportunities to transfer within Domino's network

ASSUMPTION: The role offers an ideal starting point for career progression within the fast-food industry, with a clear path to managerial positions for motivated individuals.

🌍 Location & Work Environment

Office Type: Storefront retail location

Office Location(s): 3505 Baker Road, Acworth, GA

Geographic Context:

  • Located in a bustling commercial area
  • Close proximity to residential neighborhoods
  • Good local transport links

Work Schedule: Varied; requires flexibility to work during peak hours, weekends, and holidays

ASSUMPTION: The location is strategic to ensure high accessibility to both customer base and employees, facilitating operations round the clock.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screening
  • In-person interview with the store manager

Key Assessment Areas:

  • Customer service skills
  • Ability to work in a team
  • Problem-solving capabilities

Application Tips:

  • Highlight customer service experience
  • Showcase adaptability and positive attitude
  • Emphasize commitment to flexible work hours

ATS Keywords: Customer service, pizza making, teamwork, communication, flexibility

ASSUMPTION: The simple process suggests they're seeking enthusiastic, trainable candidates quickly to meet business demands.

πŸ› οΈ Tools & Technologies

  • Point of sale terminals
  • Order management systems
  • Team scheduling software

ASSUMPTION: Standard tools and technology are employed to support efficient service delivery and inventory management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence in service
  • Integrity and trust
  • Fun and teamwork

Work Style:

  • Collaborative and supportive
  • Fast-paced environment
  • Friendly and positive interpersonal relations

Self-Assessment Questions:

  • Are you comfortable working in a fast-paced environment?
  • Can you perform well as part of a team?
  • Are you adaptable to changing situations?

ASSUMPTION: A cultural fit means dedication to service excellence and a willingness to embrace the dynamic retail environment.

⚠️ Potential Challenges

  • Handling high customer volume during peak hours
  • Managing work shifts on weekends and holidays
  • Maintaining quality service under pressure
  • Balancing multiple tasks simultaneously

ASSUMPTION: Customer service roles universally encounter such challenges, necessitating resilience and strong time management skills.

πŸ“ˆ Similar Roles Comparison

  • Similar customer service roles in fast food chains
  • Comparable entry-level positions in retail environments
  • Common service industry tasks

ASSUMPTION: Tasks and expectations align closely with those found in the retail and fast food service industries, providing transferable skills.

πŸ“ Sample Projects

  • Developing a quick reference guide for new hires
  • Organizing a team-building event for the store
  • Streamlining a frequent customer order process

ASSUMPTION: Sample projects are illustrative and dependent on the candidate's initiative and the dynamic needs of the store.

❓ Key Questions to Ask During Interview

  • What are the key performance indicators for this role?
  • How does the store handle peak hour rushes?
  • What are the opportunities for advancement?
  • What is the team structure like in the store?
  • How is success measured in this position?

ASSUMPTION: These questions aim to clarify expectations, assess fit within the team, and understand growth prospects.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare for a potential phone screening
  • Review job requirements and responsibilities
  • Collect references if applicable
  • Follow up via the application portal or contact provided

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.