Customer Service Rep(04163) - 10955 Jones Bridge Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(04163) - 10955 Jones Bridge Rd

🔹 Company: Domino's

🔹 Location: Alpharetta, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Weekly pay with flexibility in scheduling
• Referral bonuses and the ability to pick up shifts at different locations
• Opportunities to advance into management positions
• Employee discounts and assistance programs

ASSUMPTION: The emphasis on flexibility, bonus opportunities, and growth suggests they value employees who are adaptable and motivated by professional development opportunities.

📋 Key Responsibilities

✅ Greeting customers and taking orders with enthusiasm

✅ Operating the cash register and handling financial transactions

✅ Preparing products accurately and efficiently in line with company procedures

✅ Maintaining cleanliness and a professional appearance throughout the restaurant

✅ Other tasks as delegated by management

ASSUMPTION: Responsibilities indicate a focus on quality customer interactions and maintaining a high standard of service and cleanliness.

🎯 Required Qualifications

Education: Not specified (High School diploma assumed)

Experience: Entry-level; training will be provided

Required Skills:

• Excellent communication and customer service
• Team-oriented with a positive attitude
• Ability to manage time effectively and appear professional

Preferred Skills:

• Previous retail or customer service experience
• Basic understanding of POS systems

ASSUMPTION: Skills that benefit the position likely include any previous retail or fast-food experience, enhancing the ability to quickly adapt to the work environment.

💰 Compensation & Benefits

Salary Range: Not specified (Industry standard entry-level pay expected)

Benefits:

• Flexible scheduling
• Referral bonuses
• Employee assistance and discounts

Working Hours: Standard 40 hours per week with flexibility required during peak times

ASSUMPTION: Compensation aligns with standard retail service roles with benefits emphasizing employee wellness and flexibility.

📌 Applicant Insights

🔍 Company Context

Industry: Domino's operates in the fast-food restaurant sector, focusing heavily on innovation and customer satisfaction.

Company Size: 10,001+ employees, offering extensive opportunities for career development and networking.

Founded: 1960, with a rich history of growth to become a leader in pizza delivery worldwide.

Company Description:

• A focus on fun and innovation across franchise and corporate operations
• Commitment to customer satisfaction through technology and new menu innovations
• Globally present in approximately 17,100 stores across 90+ markets

Company Specialties:

• Pizza and Sandwiches
• Digital Marketing and Technology innovations
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Information provided is consistent with a global brand invested in technological advancements and dynamic customer engagement.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals starting their careers or seeking part-time work.

Reporting Structure: Reports directly to store management

Work Arrangement: On-site, requiring direct customer interaction

Growth Opportunities:

• Advancement to supervisory and management roles
• Skill development programs within the company
• Cross-training for diversified skill enhancement

ASSUMPTION: Opportunities for growth highlight Domino’s commitment to employee career advancement and skill diversification.

🌍 Location & Work Environment

Office Type: Fast-food restaurant setting

Office Location(s): 10955 Jones Bridge Rd, Alpharetta, GA

Geographic Context:

• Located in a bustling suburban area known for its shopping and dining establishments
• Proximity to high foot-traffic locales enhancing customer interactions
• Easy access for employees via local transportation

Work Schedule: Flexible working hours including evenings and weekends to accommodate busy periods

ASSUMPTION: The work environment supports high-energy and customer-focused interactions typical of fast-paced retail food service.

💼 Interview & Application Insights

Typical Process:

• Initial online application
• Pre-screen interview via telephone
• In-person interview with store management

Key Assessment Areas:

• Customer interaction skills
• Ability to work in a team setting
• Problem-solving in a high-pressure environment

Application Tips:

• Emphasize customer service experience in your application
• Highlight flexible availability in your resume
• Prepare examples of teamwork and problem-solving from past experiences

ATS Keywords: Customer Service, Team Player, Time Management, Friendly, Communication

ASSUMPTION: The interview process likely focuses on interpersonal skills and availability to meet the demands of the position.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order tracking and management software
• Basic kitchen equipment

ASSUMPTION: Familiarity with POS systems and general technology used in quick-service environments would be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Encouragement of a fun and innovative workplace
• Dedication to quality and consistency

Work Style:

• Fast-paced with a focus on efficiency
• Team-based collaborative efforts
• Adaptability to changing customer needs

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have strong customer service skills?
• Can I work shifts on evenings and weekends?

ASSUMPTION: The company culture likely values dynamic, customer-focused individuals who can thrive in a busy fast-food environment.

⚠️ Potential Challenges

• Handling high-volume customer interactions during peak hours
• Maintaining quality and speed under pressure
• Balancing multiple tasks simultaneously
• Adapting to updated health and safety protocols

ASSUMPTION: The role requires resilience and an ability to maintain composure in a demanding work environment.

📈 Similar Roles Comparison

• Comparable entry-level roles in the fast-food industry
• Retail associate positions with similar customer service focus
• Roles in other hospitality sectors emphasizing client interaction and sales

ASSUMPTION: Comparing similar roles can provide insight into the required skill sets and typical career paths in related industries.

📝 Sample Projects

• Training session to enhance product knowledge and speed
• Team-building exercises to improve communication skills
• Customer service workshops focusing on conflict resolution

ASSUMPTION: These projects are designed to improve practical skills and foster teamwork essential in service-oriented roles.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within Domino's?
• How does the company support continuous learning and development?
• What does a typical workday look like for this position?
• How does the team handle peak hours and demanding customer situations?
• What criteria are used for performance reviews and promotions?

ASSUMPTION: Asking insightful questions during the interview demonstrates interest in long-term commitment and professional growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experiences
• Prepare for a possible pre-screen telephone interview
• Research Domino’s company culture and values
• Be ready to discuss your availability for various shifts

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.