Customer Service Rep(04352) - 1022 E Main St

📌 Core Information

🔹 Job Title: Customer Service Rep (04352) - 1022 E Main St

🔹 Company: Domino's

🔹 Location: Pulaski, Virginia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not applicable

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Taking customer orders accurately
• Preparing and making pizzas
• Providing excellent customer experiences
• Maintaining a fun and energetic work atmosphere

ASSUMPTION: Given the nature of the role as a Customer Service Rep at Domino's, it is assumed that the primary responsibilities focus on customer interaction and ensuring high-quality service and product delivery.

📋 Key Responsibilities

✅ Take and process customer orders efficiently

✅ Prepare pizzas and manage kitchen operations

✅ Provide friendly and timely service to customers

✅ Engage positively with co-workers and customers

ASSUMPTION: It is assumed that responsibilities may also include light cleaning and restocking, which are common in restaurant roles.

🎯 Required Qualifications

Education: No specific education requirements noted

Experience: 0-2 years of customer service experience preferred

Required Skills:

• Outgoing personality
• Efficiency and time management
• Energetic and able to work in a fast-paced environment

Preferred Skills:

• Experience in a similar role
• Basic understanding of customer service principles

ASSUMPTION: Assumes entry-level requirements due to the 0-2 years experience level, typical for similar roles in the industry.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level customer service roles range from $10 to $15 per hour depending on experience and location.

Benefits:

• Employee discounts
• Flexible work schedules
• Potential for career advancement

Working Hours: Full-time, 40 hours per week with possible evening and weekend shifts

ASSUMPTION: Benefits are based on common industry practices for customer service roles in large fast-food chains.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza and quick-service food delivery

Company Size: 10,001+ employees, offering opportunities for growth and team-based successes

Founded: 1960 with a rich history of innovation in food delivery

Company Description:

• Leading global pizza delivery company
• Innovative approaches, including tech-driven improvements in service
• Expansive growth with over 17,100 stores worldwide

Company Specialties:

• Pizza and Sandwiches
• Innovative marketing strategies
• Data analytics and digital advancements

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Assumes the role benefits from Domino's strong market presence and innovative culture.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement to supervisory roles

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: Strictly on-site

Growth Opportunities:

• Promotion to supervisory positions
• Skill development in customer service and operations
• Involvement in process improvement projects

ASSUMPTION: Assumes career paths are available within the operational hierarchy similar to other large-scale corporate chains.

🌍 Location & Work Environment

Office Type: Retail outlet environment

Office Location(s): 1022 E Main St, Pulaski, Virginia

Geographic Context:

• Located in a community-oriented area
• Accessibility to local amenities and services
• Convenient location for residents in Pulaski

Work Schedule: Varied shifts including evenings and weekends

ASSUMPTION: Assumes the location is a standard Domino's store setup aimed at providing consumer accessibility.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• On-site interview with manager

Key Assessment Areas:

• Customer interaction abilities
• Problem-solving and adaptability
• Team compatibility and energy

Application Tips:

• Highlight customer service experience
• Emphasize energetic and adaptable nature
• Be prepared to discuss availability and flexibility

ATS Keywords: Customer service, pizza, fast-paced, outgoing, order taking

ASSUMPTION: Assumes typical hiring processes as per industry standards.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Order management software
• Standard computer and kitchen equipment

ASSUMPTION: Assumes use of typical Domino's technology in customer service and operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and service
• Innovation and improvement
• Team collaboration

Work Style:

• Fast-paced and dynamic
• Customer-focused approach
• Emphasis on teamwork

Self-Assessment Questions:

• Am I comfortable engaging with customers regularly?
• Can I handle a fast-paced work environment?
• Am I willing to work flexible hours including weekends?

ASSUMPTION: Assumes cultural fit aligns with Domino’s corporate values and operational standards.

⚠️ Potential Challenges

• Handling busy periods with high demand
• Maintaining energy and service quality during long shifts
• Adapting to diverse customer needs
• Ensuring accuracy in order taking

ASSUMPTION: Identified challenges are common in fast-food service environments.

📈 Similar Roles Comparison

• Similar responsibilities to cashier and crew member positions in fast-food chains
• Potential for higher customer interaction compared to other roles
• Opportunities for skills development in a retail setting

ASSUMPTION: Comparisons are based on industry norms for entry-level service positions.

📝 Sample Projects

• Participating in team challenges to improve service times
• Involvement in new menu item rollouts
• Assisting in local store marketing initiatives

ASSUMPTION: Projects are speculative based on common store-level initiatives within Domino's.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• How do you define excellent customer service at this location?
• What training programs are available for new hires?
• How is performance evaluated for this role?
• What opportunities for advancement exist within the store?

ASSUMPTION: Assumes these questions align with potential candidate concerns and job expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure resume highlights relevant customer service experience
• Follow up within a week post-application
• Prepare for the interview by reviewing customer service best practices

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.