Customer Service Rep(04551) - 60 Main Street #C

📌 Core Information

🔹 Job Title: Customer Service Representative (04551) - 60 Main Street #C

🔹 Company: Domino's

🔹 Location: New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging in pizza production and customer service activities
• Ensuring customer orders are packaged and dispatched efficiently
• Learning various tasks involved in managing a Domino's store
• Offering flexible working hours to accommodate part-time or full-time needs

ASSUMPTION: The role involves both customer interaction and operational tasks within the store, emphasizing flexibility and learning opportunities.

📋 Key Responsibilities

✅ Making pizzas according to recipe and quality standards

✅ Providing excellent customer service and handling inquiries

✅ Packaging and dispatching customer orders efficiently

✅ Learning and assisting in various store management tasks

ASSUMPTION: Responsibilities include comprehensive in-store operations training, preparing employees for potential management roles.

🎯 Required Qualifications

Education: Not specified - likely no formal education requirements given the entry-level nature

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Strong customer service skills
• Ability to work in a fast-paced environment
• Teamwork and collaboration

Preferred Skills:

• Experience in food service or retail
• Basic management or supervisory skills

ASSUMPTION: Entry-level position with a focus on trainable skills rather than formal education or extensive work experience.

💰 Compensation & Benefits

Salary Range: Not specified - typically industry standard for hourly wage positions

Benefits:

• Comprehensive training programs
• Opportunities for advancement to management roles
• Employee discounts on purchases

Working Hours: 40 hours per week with flexibility for part-time work

ASSUMPTION: Benefits likely focus on flexible hours and career advancement opportunities as main incentives.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Leading in pizza delivery services globally

Company Size: Over 10,001 employees, indicating robust support and career development infrastructure

Founded: 1960, with a strong legacy in the food service industry

Company Description:

• Innovative work environment fostering personal growth
• Strong community presence as the leader in pizza delivery
• Encourages a dynamic and engaging team environment

Company Specialties:

• Pizza production and delivery
• Innovative technology in ordering systems
• Extensive marketing and advertising efforts

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s size and global presence suggest robust career development pathways and a stable work environment.

📊 Role Analysis

Career Level: Entry-level, with opportunities for quick advancement into leadership roles

Reporting Structure: Report to store manager with potential mentorship opportunities

Work Arrangement: Primarily on-site at a Domino's store

Growth Opportunities:

• Potential for promotion to managerial positions
• Skill development through diverse roles within the store
• Opportunities to become a franchise owner

ASSUMPTION: Given the company's encouragement of internal growth, numerous development pathways are likely available.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Multiple locations in New Jersey with this role located at 60 Main Street #C

Geographic Context:

• Located in the bustling area of New Jersey
• Access to a large potential customer base
• Plentiful amenities and transport options nearby

Work Schedule: Flexible schedule including days, nights, afternoons, and weekends

ASSUMPTION: Location in a high-traffic area suggests a dynamic work environment with varied schedule demands.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Customer service aptitude
• Ability to handle fast-paced environments
• Teamwork and communication skills

Application Tips:

• Highlight any previous customer service experience
• Demonstrate flexibility and willingness to learn
• Express enthusiasm for working in a dynamic, team-oriented environment

ATS Keywords: Customer Service, Fast-paced, Teamwork, Flexibility

ASSUMPTION: Process emphasizes adaptability and customer interaction skills essential for retail roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order management software
• Basic kitchen equipment for pizza making

ASSUMPTION: Technical skills required are basic and provide functional competency in store operations.

👔 Cultural Fit Considerations

Company Values:

• People-first approach
• Commitment to community and customer satisfaction
• Emphasis on innovation and growth

Work Style:

• Team-oriented and collaborative
• Adaptability to varied tasks and environments
• Results-driven with a focus on customer satisfaction

Self-Assessment Questions:

• Do I enjoy working in a fast-paced environment?
• Am I committed to providing excellent customer service?
• Am I looking to grow my skills in the food service industry?

ASSUMPTION: Cultural fit considerations focus on teamwork, customer-centric approaches, and growth-oriented attitudes.

⚠️ Potential Challenges

• Maintaining high service standards during busy periods
• Balancing diverse responsibilities in a dynamic environment
• Adapting to rapidly changing tasks
• Handling customer feedback and resolving issues

ASSUMPTION: The role's challenges are typical of a retail and food service environment with emphasis on customer service and adaptability.

📈 Similar Roles Comparison

• Comparable roles in fast-food chains focus less on direct career advancement
• Other customer service roles may not provide the same level of operational training
• Retail positions outside of food service often have less flexible scheduling

ASSUMPTION: Similar roles in different industries may not offer comparable growth opportunities or operational diversity.

📝 Sample Projects

• Streamlining order dispatch processes for efficiency
• Implementing customer feedback loops for service improvement
• Training modules for new customer service representatives

ASSUMPTION: Projects focus on operational efficiency and service quality enhancement, typical for dynamic work environments.

❓ Key Questions to Ask During Interview

• How does Domino's support employee career growth?
• What are the key metrics for success in this position?
• Can you describe a typical day in this role?
• What are the current challenges the store is facing?
• How does the team handle peak business hours?

ASSUMPTION: Asking these questions can provide insights into the role's alignment with personal career goals and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant customer service experience
• Practice responses focusing on teamwork and problem solving
• Research more about Domino's company culture and values
• Follow-up with a thank you note after your interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.