Customer Service Rep(04589)230 Morris Avenue

📌 Core Information

🔹 Job Title: Customer Service Representative (04589) 230 Morris Avenue

🔹 Company: Domino's

🔹 Location: Springfield, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Making pizzas and providing exceptional customer service
• Packaging customer orders efficiently
• Dispatching orders promptly
• Gaining comprehensive knowledge of operating a Domino's store

ASSUMPTION: The role requires hands-on experience in various store operations, which suggests flexibility and multitasking as valued skills.

📋 Key Responsibilities

✅ Prepare, bake, and serve pizzas

✅ Engage with customers to ensure high satisfaction

✅ Package and dispatch customer orders accurately

✅ Assist in all store operations including inventory management

ASSUMPTION: Due to the customer service nature of this role, strong communication skills and a customer-centric approach are crucial.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role is preferred

Required Skills:

• Ability to work in a fast-paced environment
• Excellent teamwork abilities
• Effective communication skills

Preferred Skills:

• Experience in food service
• Prior experience with order dispatching

ASSUMPTION: The educational requirement is flexible, focusing more on skills and experience than formal qualifications.

💰 Compensation & Benefits

Salary Range: Not specified; industry averages suggest entry-level compensation

Benefits:

• Comprehensive training and development programs
• Opportunities for career progression (e.g., management training)
• Flexible work schedule

Working Hours: 40 hours per week with flexible scheduling options available

ASSUMPTION: Benefits align with industry norms of providing training and career development opportunities in a flexible work environment.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant, specializing in Pizza and allied services

Company Size: 10,001+ employees which indicates extensive resources and support

Founded: 1960

Company Description:

• Innovative and fun-oriented work environment
• Focus on customer satisfaction and quality service
• Global presence with substantial market leadership

Company Specialties:

• Pizza and sandwiches
• Marketing and technology
• Digital innovations and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With such a large, established company, there are significant growth and learning opportunities for employees at all levels.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals beginning their career journey

Reporting Structure: Likely reports to store manager or supervisor

Work Arrangement: On-site with potential flexibility in scheduling

Growth Opportunities:

• Advancement into store management roles
• Potential to become part of the corporate team with experience
• Access to management training programs

ASSUMPTION: The culture and the structure suggest strong mentorship and progression tracks within the organization.

🌍 Location & Work Environment

Office Type: Store based environment

Office Location(s): Springfield, New Jersey, with numerous franchise locations worldwide

Geographic Context:

• Located in a bustling retail area
• Strong community ties
• Accessible via public transport

Work Schedule: Flexible, with the option for varied shifts

ASSUMPTION: The role favors individuals who thrive in direct customer interaction settings with bustling, fast-paced environments.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with hiring manager

Key Assessment Areas:

• Customer service aptitude
• Ability to work in a team
• Problem-solving skills in high-pressure situations

Application Tips:

• Highlight customer-facing experience
• Demonstrate teamwork and collaboration skills
• Prepare examples of handling fast-paced challenges

ATS Keywords: Customer Service, Pizza Making, Teamwork, Order Packaging, Dispatching

ASSUMPTION: The selection process will likely focus on customer interaction capabilities and multitasking skills.

🛠️ Tools & Technologies

• Order management systems
• Customer feedback platforms
• Pizza-making equipment

ASSUMPTION: Familiarity with basic digital ordering systems and kitchen equipment can be advantageous for applicants.

👔 Cultural Fit Considerations

Company Values:

• Customer centricity
• Innovation
• Community involvement

Work Style:

• Fast-paced and dynamic
• Team-oriented work environment
• Focus on quality and customer satisfaction

Self-Assessment Questions:

• Do you thrive in energetic work environments?
• Are you comfortable working directly with customers?
• Can you manage multiple tasks efficiently?

ASSUMPTION: Candidates will likely succeed if they align with Domino's emphasis on customer service and fast-paced work style.

⚠️ Potential Challenges

• Handling high order volumes during peak hours
• Adapting to a variety of customer needs
• Maintaining product quality under time constraints
• Navigating busy team dynamics

ASSUMPTION: The role can be demanding, particularly in terms of managing workload and ensuring quality service.

📈 Similar Roles Comparison

• Pizza Hut Customer Service roles emphasize similar skills but might vary in corporate culture
• Retail customer service roles require strong customer interaction but differ in product knowledge
• Call center roles focus on telecommunication skills rather than in-person service

ASSUMPTION: Comparing the role with similar positions can provide clarity on fit and growth potential.

📝 Sample Projects

• Implementing a new in-store customer engagement strategy
• Collaborating on team efficiency improvements during rush hours
• Participating in franchise-wide training initiatives

ASSUMPTION: These projects highlight the type of collaborative and operational improvements expected within the role.

❓ Key Questions to Ask During Interview

• What are the most successful strategies for customer engagement here?
• How does the team handle high-volume service times?
• What opportunities exist for growth and advancement?
• How is success measured for this position?
• Can you describe the team culture and how new team members fit in?

ASSUMPTION: These questions will provide insights into role expectations, team dynamics, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume emphasizing customer service and teamwork experience
• Be ready for a potential phone screening
• Research in advance about Domino's values and operations
• Follow up with a thank-you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.