Customer Service Rep(04591) - 2200 A Bayshore Road

📌 Core Information

🔹 Job Title: Customer Service Rep(04591) - 2200 A Bayshore Road

🔹 Company: Domino's

🔹 Location: Villas, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Flexible work hours
• Competitive pay
• A fun and dynamic work environment
• Customer interaction through phone and in-person

ASSUMPTION: This role is entry-level, designed primarily for individuals looking to gain experience in customer service within a well-known food service company.

📋 Key Responsibilities

✅ Answer customer phone calls

✅ Assist customers with inquiries

✅ Participate in pizza preparation

ASSUMPTION: While the core responsibilities focus on customer service and pizza making, the role likely involves additional tasks typical of a customer service environment, such as handling payments and ensuring cleanliness of the workplace.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role preferred

Required Skills:

• Customer Service
• Communication
• Problem Solving
• Teamwork

Preferred Skills:

• Basic cooking skills
• Experience in fast food or retail

ASSUMPTION: Although education is not specified, a high school diploma or equivalent might be preferred based on typical requirements for similar roles.

💰 Compensation & Benefits

Salary Range: Not specified, assumed to be competitive for entry-level roles in the restaurant industry

Benefits:

• Flexible working hours
• Fun work environment
• Competitive salary

Working Hours: 40 hours per week, with potential for schedule flexibility depending on store needs

ASSUMPTION: Benefits may include employee discounts and potential for career advancement within the company, typical of corporate food service roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery and innovative dining solutions

Company Size: Over 10,001 employees, offering stability and numerous career opportunities

Founded: 1960, known for its leadership in the pizza delivery market

Company Description:

• Global leader in pizza delivery with over 17,100 stores worldwide
• Innovator in restaurant technology, including mobile ordering apps
• Fun and competitive corporate culture focusing on quality and customer satisfaction

Company Specialties:

• Pizza
• Sandwiches
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s robust infrastructure supports extensive career development opportunities, particularly within its operational and technology divisions.

📊 Role Analysis

Career Level: Entry-level, suitable for recent graduates or those seeking to enter the customer service field

Reporting Structure: Likely reports to a store manager or team leader

Work Arrangement: On-site, involving direct customer interaction and teamwork

Growth Opportunities:

• Potential for advancement to supervisory roles
• Ability to learn about various aspects of store operations
• Opportunities for career growth within a large company

ASSUMPTION: Given Domino's focus on internal promotion, dedicated employees may rapidly advance to new opportunities within the organization.

🌍 Location & Work Environment

Office Type: Store environment focused on customer service and food preparation

Office Location(s): 2200 A Bayshore Road, Villas, New Jersey

Geographic Context:

• Located in a suburban setting
• Accessible to local amenities and transportation
• Proximity to residential communities

Work Schedule: Set weekly hours with potential coverage for evenings and weekends

ASSUMPTION: The role requires flexibility in terms of shifts due to the nature of the food service industry, with a possibility of varying hours based on demand.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Ability to work as part of a team
• Problem-solving capabilities

Application Tips:

• Emphasize communication skills and teamwork experience
• Be prepared to discuss availability and flexibility
• Highlight any relevant experience in customer service or retail

ATS Keywords: Customer service, teamwork, communication, problem-solving, pizza preparation

ASSUMPTION: Domino’s likely uses an Applicant Tracking System (ATS) to manage its hiring process, making keyword optimization crucial for application visibility.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Customer service communication tools
• Basic kitchen equipment

ASSUMPTION: Familiarity with kitchen equipment and POS systems will be beneficial, but training will likely be provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Teamwork and collaboration
• Adaptability and innovation

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Team-oriented

Self-Assessment Questions:

• Am I comfortable working directly with customers?
• Can I work flexible hours, including evenings and weekends?
• Do I thrive in a fast-paced, team-centric environment?

ASSUMPTION: The company values flexibility and a customer-first mindset, so candidates should assess their comfort level with these expectations.

⚠️ Potential Challenges

• Handling a high volume of customer interactions
• Maintaining service quality under busy conditions
• Balancing multiple tasks efficiently
• Working shifts that may vary each week

ASSUMPTION: The role will demand resilience and multitasking ability, especially during peak service times.

📈 Similar Roles Comparison

• Different environments may offer different paces of work and customer interaction levels
• Competitive salary typical for the industry but opportunities for growth may vary
• Training and development focus may differ across similar job roles with other companies

ASSUMPTION: Similar roles in other companies might not offer the same growth potential or company culture as Domino's, a leader in the industry.

📝 Sample Projects

• Improve efficiency of store operations during peak hours
• Assist in the launch of new menu items or promotions
• Enhance customer feedback mechanisms

ASSUMPTION: While specific projects aren't always defined, proactive employees may have opportunities to engage in improvement initiatives.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this role?
• How does Domino's support employee growth?
• What does a successful day as a Customer Service Rep look like?
• How are shifts and schedules typically arranged?
• Can you describe the team's culture and work environment?

ASSUMPTION: Asking these questions will demonstrate an applicant’s interest in long-term career growth and team dynamics at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare to discuss your availability and flexibility during potential interview calls
• Research Domino's company culture and prepare questions
• Follow up post-interview for any further steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.