Customer Service Rep(04594) - 534 Lyons Rd

📌 Core Information

🔹 Job Title: Customer Service Rep (04594) - 534 Lyons Rd

🔹 Company: Domino's

🔹 Location: Liberty Corner, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Handling and processing customer orders accurately
• Preparing food items following company protocols
• Contributing to a clean and organized work environment

ASSUMPTION: The job overview assumes a focus on front-line customer interaction primarily in-store, emphasizing quick service and customer satisfaction given the nature of a fast-food restaurant environment.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently

✅ Stock ingredients and manage inventory

✅ Prepare food products adhering to quality standards

✅ Receive, process, and efficiently manage telephone orders

✅ Maintain cleanliness of the work area and equipment

ASSUMPTION: Responsibilities are heavily focused on operational store tasks and customer-facing duties, typical in a fast-food setting.

🎯 Required Qualifications

Education: Not specified, but at least 16 years of age is required

Experience: Entry-level position with 0-2 years of experience preferred

Required Skills:

• Strong communication skills
• Basic math proficiency
• Ability to operate POS systems and equipment

Preferred Skills:

• Previous experience in customer service roles
• Familiarity with team collaboration in fast-paced environments

ASSUMPTION: Qualifications assume an entry-level position fitting for high school students or those seeking initial job experiences in customer service.

💰 Compensation & Benefits

Salary Range: Not specified. Industry standards suggest hourly wages starting from minimum wage with potential for raises based on performance.

Benefits:

• Opportunities for advancement within the company
• Training provided on the job
• Flexible scheduling options

Working Hours: Approximately 40 hours per week, with potential for flexible or varying hours

ASSUMPTION: Compensation includes standard entry-level benefit programs such as training and flexible scheduling without a specified financial package.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant, with a focus on pizza delivery and fast-food service

Company Size: 10,001+ employees, a large organization offering career growth potential

Founded: 1960, providing a rich history of innovation in food service delivery

Company Description:

• Leading global pizza delivery company with innovative technology
• Operates in over 90 markets worldwide
• Strong team culture driven by passionate employees

Company Specialties:

• Pizza delivery and food service excellence
• Integration of technology in customer service
• Innovative marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company context assumes a robust corporate infrastructure supporting franchise growth and employee career advancement.

📊 Role Analysis

Career Level: Entry-level suitable for new workforce entrants

Reporting Structure: Reports to store management or shift supervisors

Work Arrangement: Predominantly in-store, requiring physical presence for tasks

Growth Opportunities:

• Advancement to management roles such as shift leader
• Potential to own a franchise or move into corporate operations
• Skill development in customer service and operations

ASSUMPTION: Role analysis assumes a longer career path within Domino's due to the potential for upward mobility in operations.

🌍 Location & Work Environment

Office Type: On-site retail environment within a Domino's store

Office Location(s): 534 Lyons Rd, Liberty Corner, NJ

Geographic Context:

• Located within a suburban community to serve local clientele
• Access to main roads for convenient delivery operations
• Part of a regionally managed store network

Work Schedule: Requires flexibility for varied shifts, including evenings and weekends

ASSUMPTION: Work environment necessitates comfort with the rigor of a dynamic fast-food setting.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening by HR or store management
• In-person interview focusing on customer service skills

Key Assessment Areas:

• Communication abilities
• Adaptability to fast-paced environments
• Customer interaction experience

Application Tips:

• Emphasize any customer service experience, even if informal
• Demonstrate flexibility and enthusiasm for shift work
• Highlight quick problem-solving capabilities

ATS Keywords: Customer Service, Communication, Flexible Scheduling, Teamwork

ASSUMPTION: Interview insights presume standard practices based on typical fast-food industry strategies for hiring.

🛠️ Tools & Technologies

• Point-of-sale systems for order processing
• Standard kitchen equipment (ovens, dough rollers)
• Communication tools (telephones)

ASSUMPTION: Tools listed mirror typical fast-food outlets' basic technology requirements.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Encouragement of personal and professional growth
• Fostering teamwork and collective success

Work Style:

• Efficiency and promptness in service delivery
• Collaboration with team members under busy conditions
• Emphasis on adaptability and multitasking

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Can I efficiently handle stressful situations with a positive attitude?
• Do I enjoy engaging with customers and providing quality service?

ASSUMPTION: Cultural fit focuses on the team-oriented and customer-centric nature essential for success in fast food services.

⚠️ Potential Challenges

• Physically demanding tasks requiring stamina and coordination
• Potential for high-pressure situations during peak hours
• Exposure to varying temperatures and environmental conditions
• Handling multiple priorities simultaneously

ASSUMPTION: Challenges are derived from standard working conditions in the food service industry.

📈 Similar Roles Comparison

• Higher flexibility in scheduling compared to corporate jobs
• Entry-level access without extensive experience requirements
• Direct customer interaction versus back-office roles

ASSUMPTION: Comparisons assume typical entry-level conditions in similar customer service and retail roles.

📝 Sample Projects

• Participating in store promotion events
• Implementing customer service improvements
• Assisting in seasonal menu roll-outs

ASSUMPTION: Projects imply contribution to business growth and improved customer engagement in a team setting.

❓ Key Questions to Ask During Interview

• What pathways exist for advancement within this store?
• How does the team handle peak service times?
• What training programs does Domino's offer new hires?
• How is performance evaluated and rewarded?
• What does a typical shift look like?

ASSUMPTION: Interview questions focus on growth opportunities and the functioning of daily operations to gauge compatibility with the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare to discuss how you handle fast-paced work environments
• Attend the scheduled interview with an emphasis on teamwork and adaptability
• Follow up within a week post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.