Customer Service Rep(04680) - 1730 N. SALISBURY BLVD.

📌 Core Information

🔹 Job Title: Customer Service Representative (04680) - 1730 N. Salisbury Blvd.

🔹 Company: Domino's

🔹 Location: Salisbury, Maryland, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers and providing exceptional service
• Processing orders accurately and efficiently
• Maintaining cleanliness and organization within the store
• Handling cash and ensuring correct monetary transactions

ASSUMPTION: This role is heavily customer-facing due to its categorization as a customer service position, requiring employees to interact directly with customers and prioritize customer satisfaction.

📋 Key Responsibilities

✅ Take and process customer orders, both in-person and over the phone

✅ Prepare and stock ingredients, ensuring product quality and availability

✅ Operate essential equipment required for pizza preparation

✅ Perform inventory checks and manage associated paperwork

✅ Maintain store cleanliness, including equipment and facilities

ASSUMPTION: It's likely that employees are expected to multi-task and handle busy periods well, as indicated by the emphasis on lifelong technology and diverse team environments.

🎯 Required Qualifications

Education: No formal education required; must be at least 16 years old

Experience: No prior experience required; suitable for entry-level candidates

Required Skills:

• Strong communication and interpersonal skills
• Basic math and cash handling skills
• Ability to work in varying temperatures and conditions

Preferred Skills:

• Previous customer service experience
• Experience working in a fast-paced environment

ASSUMPTION: This role is accessible to a wide range of applicants due to minimal formal education and experience requirements, focusing instead on personality and basic skills.

💰 Compensation & Benefits

Salary Range: Not specified; generally competitive for entry-level positions in the food service industry

Benefits:

• Flexible work schedules
• Opportunities for advancement within the company
• Employee discount on menu items

Working Hours: Approximately 40 hours per week with potential for both part-time and full-time availability

ASSUMPTION: Compensation may include variable components such as bonuses for excellent performance, given the customer service focus.

📌 Applicant Insights

🔍 Company Context

Industry: Domino's operates in the restaurant industry, primarily focusing on fast-food pizza delivery with robust technology integrations.

Company Size: 10,001+ employees, indicating solid company infrastructure with abundant resources for employee support and career development.

Founded: 1960, showcasing a long-standing presence in the industry with reputable brand recognition.

Company Description:

• Dominant presence in global pizza delivery with a wide-reaching market
• Continuous innovation in technology and delivery methods
• Strong focus on community and customer experience

Company Specialties:

• Pizza and sandwich preparation
• Marketing and advertising
• Data analytics and digital technology implementation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s strong growth prospects may result in abundant internal opportunities for employee advancement.

📊 Role Analysis

Career Level: Entry-level position suitable for new workforce entrants or those seeking second jobs

Reporting Structure: Reports typically to store management or shift supervisors

Work Arrangement: Primarily on-site role with flexible scheduling options to accommodate personal commitments

Growth Opportunities:

• Potential advancement to supervisory roles
• Pathway to franchise ownership for ambitious candidates
• Skill development in customer service and operational management

ASSUMPTION: The role is designed to integrate seamlessly into the larger organizational framework of Domino’s, supporting both individual and company growth.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1730 N. Salisbury Blvd., Salisbury, Maryland

Geographic Context:

• Centrally located with accessible transportation routes
• Surrounded by a diverse customer base
• Opportunity to develop relationships within the local community

Work Schedule: Includes evening and weekend shifts, essential for accommodating peak periods in food service

ASSUMPTION: The physical store setup likely emphasizes customer interaction and convenience.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or in-person interview
• Skills and scenario-based assessments

Key Assessment Areas:

• Communication effectiveness
• Customer service orientation
• Problem-solving abilities

Application Tips:

• Highlight customer service experience on your resume
• Prepare examples of teamwork and conflict resolution
• Show enthusiasm and willingness to learn

ATS Keywords: Customer Service, Communication, Teamwork, Adaptability, Cash Handling

ASSUMPTION: The application process is streamlined to attract a broad range of candidates, ensuring quick staffing solutions.

🛠️ Tools & Technologies

• POS systems for order entry and management
• Computer software for inventory and delivery coordination
• Traditional kitchen tools and equipment for pizza making

ASSUMPTION: Familiarity with technology and willingness to learn are key for tool proficiency in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer first philosophy
• Commitment to diversity and inclusivity
• Dedication to innovation and continuous improvement

Work Style:

• Collaborative and team-centric environment
• Fast-paced with a focus on efficiency and service quality
• Structured but adaptable to market and order flow changes

Self-Assessment Questions:

• How do you prioritize tasks during busy periods?
• Can you provide an example of a difficult customer interaction you handled well?
• What motivates you to excel in a customer service role?

ASSUMPTION: Candidates who thrive in dynamic environments are more likely to succeed and enjoy their work at Domino’s.

⚠️ Potential Challenges

• Handling peak rush periods effectively
• Ensuring accuracy under pressure
• Adapting to rapid changes in customer demand
• Maintaining quality service despite environmental conditions

ASSUMPTION: Success in this role requires resilience and an ability to perform consistently under pressure.

📈 Similar Roles Comparison

• Similar to roles in fast-food chains and quick-service restaurants
• Often found in industries prioritizing customer service and rapid service delivery
• Typically involves similar operational responsibilities such as food preparation and customer interaction

ASSUMPTION: The role shares characteristics with other customer service positions in high-volume retail environments.

📝 Sample Projects

• Developing new customer engagement strategies
• Coordinating community outreach efforts
• Implementing store-based promotional events

ASSUMPTION: Projects will focus on enhancing customer satisfaction and community interaction.

❓ Key Questions to Ask During Interview

• What does a typical work week look like here?
• How is performance typically evaluated in this role?
• What growth opportunities does Domino’s offer for this position?
• How does this store fit into the larger corporate strategy?
• What company values are most strongly represented at this location?

ASSUMPTION: These questions can help candidates understand career progression possibilities and organizational culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for a potential immediate call back or interview schedule
• Verify all application requirements are met before submission
• Follow up with the hiring team if you have not received a response within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.