Customer Service Rep(04725) - 149 N.Main St.

📌 Core Information

🔹 Job Title: Customer Service Rep(04725) - 149 N.Main St.

🔹 Company: Domino's

🔹 Location: Slippery Rock, Pennsylvania, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Answering phones and managing customer inquiries
• Assisting customers with orders and transactions
• Cleaning and maintaining lobby areas
• Preparing food items such as pizzas and sandwiches
• Dishwashing and maintaining kitchen hygiene

ASSUMPTION: Given the absence of detailed job descriptions, the position focuses on core customer service operations and food preparation typical to Domino's restaurants.

📋 Key Responsibilities

✅ Answering phones and addressing customer concerns

✅ Assisting customers with their orders and ensuring satisfaction

✅ Cleaning the lobby area to ensure a welcoming environment

✅ Preparing food items accurately and efficiently

✅ Cleaning kitchen utensils and dishwashing

ASSUMPTION: Responsibilities are assumed to align with typical fast-food customer service roles, which combine customer interaction and basic operational tasks.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level position (0-2 years of experience)

Required Skills:

• Customer Service
• Effective Communication
• Food Preparation
• Basic Cleaning Skills
• Dishwashing

ASSUMPTION: No specific educational qualifications are listed, suggesting a high school diploma or equivalent may suffice.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Potential employee discounts on food
• Opportunities for growth within the company
• Training and development programs

Working Hours: 40 hours per week

ASSUMPTION: Benefits such as employee discounts and training programs are typical of Domino's positions, though specifics aren't detailed.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

• Global leader in pizza delivery with innovative technologies
• Focused on providing quality food across over 17,100 stores worldwide
• Dynamic and fun workplace environment

Company Specialties:

• Pizza & Sandwiches
• Technology & Digital Innovation
• Marketing & Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Reflecting Domino's significant global presence and operational scale helps job seekers understand potential for growth.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Likely reports to a store manager or shift supervisor

Work Arrangement: Full-time on-site

Growth Opportunities:

• Developing customer service expertise
• Possibility to advance to supervisory roles
• Access to in-house training and skill development

ASSUMPTION: Job provides a foundation for individuals early in their careers, with potential for upward mobility in larger store settings.

🌍 Location & Work Environment

Office Type: Quick-service restaurant environment

Office Location(s): 149 N.Main St., Slippery Rock, PA

Geographic Context:

• Located in Slippery Rock, a town known for its engaging community
• Proximity to local college influences a vibrant customer base
• Accessible position within a small-town setting

Work Schedule: Fixed shifts with possible weekend and evening work

ASSUMPTION: Based on typical fast-food environments, work schedules can include varied shifts that extend to nights and weekends.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with hiring manager
• Job offer contingent on background check

Key Assessment Areas:

• Customer interaction skills
• Ability to handle fast-paced environments
• Teamwork and collaboration

Application Tips:

• Highlight prior experience in customer service roles
• Demonstrate strong communication and interpersonal skills
• Emphasize adaptability and willingness to work flexible hours

ATS Keywords: Customer service, food preparation, team player, communication, entry-level

ASSUMPTION: The interview process is assumed to follow standard procedures for entry-level positions within the restaurant industry.

🛠️ Tools & Technologies

• Phone systems for order taking
• Point-of-Sale (POS) systems
• Pizza ovens and food prep equipment

ASSUMPTION: Tools likely include standard equipment used in food service environments at Domino's locations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Innovation and improvement
• Community engagement

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Team-oriented

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with diverse customers?
• Can I maintain a positive attitude under pressure?

ASSUMPTION: Reflecting key company values such as innovation and community provides insight into the desired cultural fit for new hires.

⚠️ Potential Challenges

• High-pressure work during peak hours
• Requires multitasking and time management
• Regular interaction with diverse customer needs
• Physical demands of standing for extended periods

ASSUMPTION: Challenges are typical of customer service roles in fast-food settings, especially during busy periods.

📈 Similar Roles Comparison

• Positions at similar quick-service restaurants
• Roles in retail customer service
• Other entry-level hospitality industry roles

ASSUMPTION: These comparisons are made with positions requiring similar skill sets such as communication, food service, and customer interaction.

📝 Sample Projects

• Organizing and setting up promotional events
• Implementing a customer feedback system
• Participating in team-building activities to improve service

ASSUMPTION: Sample projects have been extrapolated from typical improvement initiatives in customer service environments.

❓ Key Questions to Ask During Interview

• What training programs does Domino's offer to new employees?
• How does the team manage busy shifts and customer surges?
• Are there opportunities for role expansion and advancement?
• What is the typical career path for someone in this position?
• Can you describe the team culture at this location?

ASSUMPTION: Questions focus on growth opportunities and team dynamics, pertinent to career development and job satisfaction.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Be ready for a possible phone screening after application submission
• Research Domino's company culture and values
• Practice for potential customer service scenarios during interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.