Customer Service Rep(04842) - 107 W Ridge Pike

📌 Core Information

🔹 Job Title: Customer Service Rep(04842) - 107 W Ridge Pike

🔹 Company: Domino's

🔹 Location: Conshohocken, Pennsylvania, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating various types of equipment necessary for store operations
• Stocking ingredients from delivery areas to storage and workstations
• Preparing products and ensuring quality control
• Receiving, processing orders, and managing inventory

ASSUMPTION: The role will primarily involve hands-on tasks requiring strong physical stamina and attention to detail for effective inventory management and order processing.

📋 Key Responsibilities

✅ Operate all necessary equipment

✅ Stock ingredients and manage the storage areas

✅ Prepare products according to company standards

✅ Process telephone orders efficiently

✅ Maintain cleanliness of the facility and equipment

✅ Accurately perform basic arithmetic operations

✅ Make correct monetary change

✅ Communicate effectively with customers and team members, both verbally and in writing

ASSUMPTION: The responsibilities imply a high degree of multitasking ability and interpersonal skills to ensure customer satisfaction and smooth operation.

🎯 Required Qualifications

Education: Not specified, but a high school diploma or equivalent is typically required.

Experience: 0-2 years in a customer service role or similar position

Required Skills:

• Basic mathematical skills for transaction handling
• Strong verbal and written communication skills
• Basic computer skills for order entry

Preferred Skills:

• Experience in the food service or retail industry
• Familiarity with inventory management processes

ASSUMPTION: Preferred skills suggest an advantage for candidates with background in customer-facing roles or food service environments.

💰 Compensation & Benefits

Salary Range: Not specified, typical pay in the industry for similar roles can be hourly and ranges between $12 - $15 per hour depending on location and experience.

Benefits:

• Employee discounts
• Flexible scheduling
• Health benefits may be available for full-time roles

Working Hours: 40 hours per week, with potential for flexible shift arrangements

ASSUMPTION: Compensation appears to align with entry-level retail jobs, emphasizing hourly wages typical in the industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically pizza delivery with a strong emphasis on technology and innovation in service delivery

Company Size: 10,001+ employees, indicating a large, structured work environment with opportunities for advancement

Founded: 1960, with a rich history in expanding its global footprint and influence in the fast-food industry

Company Description:

• Renowned for pioneering innovations such as voice-ordering apps
• Operates approximately 17,100 stores worldwide
• Focus on continuous improvement and customer satisfaction

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertisement
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's innovative use of technology suggests a forward-thinking culture, which may appeal to tech-savvy applicants.

📊 Role Analysis

Career Level: Entry-level, suitable for those starting in customer service or looking to gain experience in the food industry

Reporting Structure: Reports to store management and team leaders

Work Arrangement: Full-time, on-site with set shifts and potential for flexible hours

Growth Opportunities:

• Potential for roles in management with experience
• Opportunities to specialize in various operational roles
• Development of customer service and operational skills

ASSUMPTION: The role may serve as a stepping stone towards supervisory or specialized positions within the company for motivated individuals.

🌍 Location & Work Environment

Office Type: In-store environment, likely vibrant and customer-focused

Office Location(s): 107 W Ridge Pike, Conshohocken, Pennsylvania

Geographic Context:

• Located in a suburban area with access to major transport routes
• Proximity to a variety of local businesses and communities
• Potential for high customer traffic due to convenient location

Work Schedule: Full-time, likely requiring work on weekends or evenings based on store hours

ASSUMPTION: The position offers a dynamic work environment with opportunities to engage a diverse customer base.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or video interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service orientation
• Problem-solving and multitasking
• Ability to work under pressure

Application Tips:

• Highlight any previous experience in customer service or retail
• Demonstrate communication and interpersonal skills
• Emphasize punctuality and reliability

ATS Keywords: Customer Service, Order Processing, Inventory Management, Retail, Communication Skills

ASSUMPTION: The selection process appears to prioritize customer interaction skills and previous relevant experience, typical of retail jobs.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Order Management Software
• Basic IT tools (e.g., email and communication platforms)

ASSUMPTION: Familiarity with POS systems and basic computer skills are crucial for daily operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Focus on innovation and quality
• Teamwork and collaboration

Work Style:

• Fast-paced and customer-centric
• Hands-on and collaborative atmosphere
• Emphasizes efficiency and accuracy

Self-Assessment Questions:

• Do you enjoy working in a fast-paced environment?
• Can you manage multiple tasks effectively?
• Are you comfortable working closely with teammates?

ASSUMPTION: The applicant should enjoy interacting with people and be able to handle the pressures of a busy environment.

⚠️ Potential Challenges

• Managing high-volume periods efficiently
• Maintaining accuracy under pressure
• Ensuring consistent quality and speed
• Adapting to shifting customer demands

ASSUMPTION: Like any retail job, the role may present challenges during peak business hours requiring effective stress management and prioritization skills.

📈 Similar Roles Comparison

• Comparable to customer service roles in fast-food settings
• Typically involves similar expectations around customer interactions and operational duties
• Potential for skill development applicable to broader retail or service sector roles

ASSUMPTION: Skills from this role are transferable to other customer-facing or entry-level management positions within retail and hospitality sectors.

📝 Sample Projects

• Leading a team to optimize workflow during busy hours
• Participating in a company-wide customer satisfaction initiative
• Assisting in the implementation of new operational technology

ASSUMPTION: Projects may vary, but involvement in company initiatives can be beneficial for career growth and engagement.

❓ Key Questions to Ask During Interview

• What opportunities exist for professional growth within the company?
• Can you describe the team dynamic and store culture?
• How does the company support staff during peak operational times?
• What are the company's expectations regarding customer service excellence?
• How are employee performances evaluated and rewarded?

ASSUMPTION: Asking informed questions can demonstrate interest in the role and help clarify job expectations and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for initial interviews by reviewing your relevant experience
• Research company values and current market positioning
• Customize your resume to highlight customer service and operational skills
• Practice answering common interview questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.