Customer Service Rep(04866) - 629 Miller's Hill Road

📌 Core Information

🔹 Job Title: Customer Service Rep(04866) - 629 Miller's Hill Road

🔹 Company: Domino's

🔹 Location: Kennett Square, Pennsylvania, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating store equipment efficiently
• Managing inventory and stocking ingredients
• Processing telephone orders accurately
• Maintaining facility cleanliness

ASSUMPTION: Given the job title and description, it is likely assumed that the role requires a high degree of customer interaction and manual tasks typical in a fast-paced restaurant environment.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock ingredients from delivery to storage areas

✅ Prepare products as per company standards

✅ Receive and process telephone orders

✅ Take inventory and complete paperwork

✅ Clean and maintain equipment and facilities daily

ASSUMPTION: Responsibilities focus on fundamentals necessary in a customer service role within a food service setting, including product preparation and inventory management.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in Customer Service or similar roles

Required Skills:

• Basic mathematical skills for monetary transactions
• Strong verbal and written communication abilities
• Proficiency in order processing using computer systems

Preferred Skills:

• Prior experience in a fast-food environment
• Ability to work efficiently under pressure

ASSUMPTION: Qualifications assume a base level of skills required for entry-level positions, such as basic math and communication abilities, along with some familiarity with restaurant operations being advantageous.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive within the fast-food industry

Benefits:

• Employee discounts on store products
• Opportunities for advancement within the company
• Flexible work schedules

Working Hours: 40 hours per week

ASSUMPTION: Benefits typically offered in similar roles might include discounts and opportunities for growth. Salary context is derived from industry standards.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant Industry; a global leader in pizza delivery services

Company Size: 10,001+ employees, indicating a large, well-established organization with numerous resources and opportunities for career development

Founded: 1960

Company Description:

• Global presence with approximately 17,100 stores
• Innovative in adopting new technologies, enhancing customer experiences
• A fun and motivated working environment with a focus on team success

Company Specialties:

• Pizza
• Technology and Digital Innovations
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company insights highlight Domino’s extensive market presence and commitment to innovation, making it an attractive employer for career-oriented candidates.

📊 Role Analysis

Career Level: Entry-level role suitable for recent graduates or individuals with minimal experience

Reporting Structure: Likely reports to store managers or shift leaders

Work Arrangement: Primarily on-site, emphasizing hands-on tasks and face-to-face customer interaction

Growth Opportunities:

• Promotion to shift or store management positions
• Skills development in customer service and operations
• Possibility of pursuing corporate roles

ASSUMPTION: Role analysis assumes typical progression pathways in a franchise model, with growth into supervisory positions being feasible with experience.

🌍 Location & Work Environment

Office Type: In-store customer service environment

Office Location(s): 629 Miller's Hill Road, Kennett Square, PA

Geographic Context:

• Kennett Square, known for its small-town charm and mushroom farming
• Accessible to nearby major urban centers
• Potential for community engagement and familiarity with local clientele

Work Schedule: Full-time with possible shift rotations

ASSUMPTION: Work environment insights infer a typical franchise location setup with community interaction.

💼 Interview & Application Insights

Typical Process:

• Application submission via company website
• Initial phone screen by HR or store manager
• In-person interview focusing on customer service scenarios

Key Assessment Areas:

• Customer service orientation
• Problem-solving under pressure
• Communication skills

Application Tips:

• Highlight any customer service experience in your resume
• Emphasize your ability to work in fast-paced environments
• Prepare examples of handling customer issues effectively

ATS Keywords: Customer service, order processing, inventory management, equipment operation

ASSUMPTION: Assumes standard recruitment processes in retail, focusing on customer interaction abilities and teamwork.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telecommunications tools for order processing
• Inventory management software

ASSUMPTION: Tools relevant to daily operations at Domino’s involving customer transactions and inventory tracking are assumed.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation and embracing new technologies
• Teamwork and collaboration

Work Style:

• Fast-paced and dynamic
• Highly interactive with staff and customers
• Flexibility in handling diverse tasks

Self-Assessment Questions:

• Can I thrive in a dynamic and customer-focused environment?
• Am I comfortable with performing various tasks and multitasking?
• Do I enjoy problem-solving and interacting with teams?

ASSUMPTION: Cultural fit insights assume a high-energy, customer-driven workplace typical of the fast-food industry, demanding teamwork and adaptability.

⚠️ Potential Challenges

• Adapting to a fast-paced work environment
• Managing multiple customer interactions simultaneously
• Maintaining accuracy while working quickly
• Ensuring inventory levels are accurately tracked

ASSUMPTION: Challenges are common in high-paced service roles where multitasking and customer satisfaction are paramount.

📈 Similar Roles Comparison

• Similar to roles in other quick-service restaurants
• Comparable to customer-facing positions in retail environments
• Involves skills that can be transferable to different service industries

ASSUMPTION: Role comparisons consider generalized skills in customer service and operations applicable across various service sectors.

📝 Sample Projects

• Developing a system for tracking inventory more efficiently
• Designing a customer feedback program to improve service
• Implementing new staff training protocols for order accuracy

ASSUMPTION: Sample projects reflect initiatives that enhance service efficiency and customer satisfaction in fast-food operations.

❓ Key Questions to Ask During Interview

• What training programs are available for new hires?
• How does Domino’s support career development?
• What is the team culture like at this location?
• Are there opportunities for overtime or schedule flexibility?
• What performance metrics are used for evaluating employees?

ASSUMPTION: Interview questions focus on growth opportunities, workplace culture, and operational standards at Domino's establishments.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Be ready for potential phone and in-person interviews
• Research the company to understand its culture and values
• Ensure you are available for full-time on-site work

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.