Customer Service Rep(04909) - 5108 Minton Rd Nw

📌 Core Information

🔹 Job Title: Customer Service Rep(04909) - 5108 Minton Rd NW

🔹 Company: Domino's

🔹 Location: Palm Bay, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Receiving and processing telephone orders
• Stocking ingredients in storage areas
• Preparing products as per order requirements
• Cleaning equipment and facility

ASSUMPTION: The role primarily focuses on front-end order management and basic inventory tasks, assuming interaction with customers is primarily through phone and in-person communication.

📋 Key Responsibilities

✅ Receive and process telephone orders

✅ Stock ingredients from the delivery area to storage, work area, and walk-in cooler

✅ Prepare products according to specifications

✅ Clean equipment and the facility as requested

✅ Communicate verbally with customers and co-workers to process orders

ASSUMPTION: Responsibilities are assumed to include regular cleaning duties and customer interaction as part of maintaining standards and providing service.

🎯 Required Qualifications

Education: Not specified (Typically high school diploma or equivalent in similar roles)

Experience: 0-2 years in customer service or related field

Required Skills:

• Excellent communication skills
• Basic math skills for order processing
• Computer literacy with the ability to use keyboards or touch screens
• Ability to stand for long periods

Preferred Skills:

• Experience in a fast-paced work environment
• Previous customer service experience

ASSUMPTION: Required qualifications are based on standard entry-level expectations for similar positions; specifics about education and preferred skills are inferred from industry norms.

💰 Compensation & Benefits

Salary Range: Not specified (typically ranges from $10-$15/hour depending on location and experience)

Benefits:

• Employee discounts
• Flexible scheduling
• Opportunities for advancement

Working Hours: 40 hours per week

ASSUMPTION: Salary and benefits are broadly based on typical offerings in similar roles within the restaurant industry, adjusted for location and role expectations.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicates a large corporate structure with diverse opportunities for employees

Founded: 1960

Company Description:

• One of the world’s leading restaurant brands
• Innovative use of technology for customer service
• Engaging work culture with opportunities for growth and development

Company Specialties:

• Pizza and sandwiches
• Marketing and technology
• Data analytics and digital solutions

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company insights are based on public information and typical large corporate structures within the fast-food franchise industry.

📊 Role Analysis

Career Level: Entry-level position ideal for newcomers or individuals with minimal experience in customer service.

Reporting Structure: Likely reports to shift manager or store manager

Work Arrangement: On-site work required

Growth Opportunities:

• Possibility of advancing to shift supervisor
• Development of customer service and operational skills
• Potential to learn inventory management and team leadership

ASSUMPTION: Career progression prospects are inferred based on typical pathways in similar roles within the restaurant industry.

🌍 Location & Work Environment

Office Type: Retail food establishment with a fast-paced environment

Office Location(s): 5108 Minton Rd NW, Palm Bay, Florida

Geographic Context:

• Palm Bay is a rapidly developing city with a strong community focus
• Access to local amenities and transportation
• Warm climate, suitable for year-round outdoor activities

Work Schedule: Primarily full-time with potential for varied hours based on business needs

ASSUMPTION: Work environment details inferred from standard operational conditions in similar regional retail settings.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview at the location

Key Assessment Areas:

• Customer service expertise
• Problem-solving abilities
• Availability and reliability

Application Tips:

• Highlight any customer service experience
• Emphasize availability and willingness to work flexible hours
• Prepare examples of handling difficult customer interactions

ATS Keywords: Customer Service, Order Processing, Communication Skills, Fast-paced Environment

ASSUMPTION: The application process is designed to identify candidates who can thrive in a retail environment and are equipped to handle customer interactions efficiently.

🛠️ Tools & Technologies

• Telephone systems for order taking
• Computerized order management systems
• Point of Sale (POS) systems

ASSUMPTION: Technology use is assumed based on retail service operations and the role's described tasks.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and service excellence
• Innovation and use of technology to improve service
• Community engagement and cultural diversity

Work Style:

• Fast-paced and dynamic working conditions
• Team-oriented approach with individual responsibilities
• Emphasis on multitasking and flexibility

Self-Assessment Questions:

• Can I maintain composure in a busy environment?
• Am I able to communicate clearly and effectively with customers?
• Do I enjoy engaging with a diverse range of people?

ASSUMPTION: Cultural values and work style are based on typical characteristics of successful employees within the fast-food service industry.

⚠️ Potential Challenges

• Handling high volumes of customer orders during peak hours
• Standing for extended periods without breaks
• Maintaining attention to detail while multitasking
• Keeping up with cleaning and maintenance tasks in busy shifts

ASSUMPTION: Challenges are identified based on standard operational demands in high-traffic food service environments.

📈 Similar Roles Comparison

• Compared to similar roles, entry-level customer service positions at Domino's may offer more technological interaction for order processing
• Potentially greater focus on team collaboration and multi-tasking
• Opportunities for cross-training in additional operational areas

ASSUMPTION: Comparisons are drawn against typical food service roles emphasizing customer interaction and operational flexibility.

📝 Sample Projects

• Streamlining ingredient stocking processes for efficiency
• Implementing a customer feedback system for service improvement
• Developing training modules for new team members

ASSUMPTION: Sample projects are derived from typical operational improvements and training initiatives in similar roles.

❓ Key Questions to Ask During Interview

• What does a typical workday look like in this position?
• How does Domino's measure success in this role?
• Are there opportunities for advancement within the company?
• What kind of training is provided for new hires?
• How does the company handle peak times and high-pressure situations?

ASSUMPTION: These questions aim to clarify daily operations, growth potential, and support structures within the role at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience
• Include references from previous customer service roles if possible
• Prepare to discuss availability for flexible scheduling
• Follow up on your application if you do not hear back within a week

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.