Customer Service Rep(04926) - 971 Sebastian Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(04926) - 971 Sebastian Blvd

🔹 Company: Domino's

🔹 Location: Sebastian, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Receiving and processing telephone orders
• Stocking ingredients from delivery to various storage areas
• Preparing products and maintaining facility cleanliness
• Communicating effectively with customers and co-workers

ASSUMPTION: This position is expected to handle a fast-paced environment requiring multi-tasking skills, typical of customer service roles in the restaurant industry.

📋 Key Responsibilities

✅ Receive and process telephone orders

✅ Stock ingredients into appropriate storage and work areas

✅ Prepare food products according to company procedures

✅ Clean equipment and facility as requested

✅ Communicate verbally with customers both on the phone and in person

✅ Stand for extended periods without sitting

ASSUMPTION: Responsibilities suggest a focus on operational efficiency and customer satisfaction, typical for a high-volume restaurant environment.

🎯 Required Qualifications

Education: Not specified (typically high school diploma/GED may be preferred)

Experience: 0-2 years in a similar role or environment

Required Skills:

• Strong verbal communication skills
• Basic math skills for handling orders and change
• Ability to stand for long hours
• Friendly and professional demeanor

Preferred Skills:

• Experience in customer service or food industry roles
• Competency with computerized order systems

ASSUMPTION: A familiarity with customer service technology and processes is advantageous for improving operational efficiency.

💰 Compensation & Benefits

Salary Range: Not specified (typically aligns with entry-level positions in the food service industry)

Benefits:

• Possible employee discounts
• Opportunities for career advancement
• Training and development programs

Working Hours: 40 hours per week, may include evenings and weekends

ASSUMPTION: Compensation and benefits are likely competitive within the local market but should be confirmed with the employer directly.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, a rapidly evolving and customer-centric field

Company Size: 10,001+ employees, which indicates a large and potentially global reach offering diverse career opportunities

Founded: 1960, with a rich history of innovation and growth

Company Description:

• Innovative with a focus on customer satisfaction
• Known for technological advancements in order processing
• Offers a dynamic and fast-paced working environment

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Digital and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company values innovation and customer-focused strategies, aiming to provide quality experiences through team collaboration and state-of-the-art technologies.

📊 Role Analysis

Career Level: Entry-level role suitable for individuals starting their career in customer service

Reporting Structure: Likely reports to a shift supervisor or store manager

Work Arrangement: On-site, ensuring full-time presence at the location during shifts

Growth Opportunities:

• Advancement to roles like Shift Supervisor or Store Manager
• Development of interpersonal and customer service skills
• Potential lateral moves within other company divisions

ASSUMPTION: Career growth often aligns with demonstrated performance and initiative, providing opportunities for advancement within a large corporate structure.

🌍 Location & Work Environment

Office Type: On-site location typical of restaurant operations

Office Location(s): 971 Sebastian Blvd, Sebastian, Florida

Geographic Context:

• A popular area for restaurants and retail
• Potential proximity to other Domino's locations
• Accessible for local commuters

Work Schedule: Availability during weekdays, nights, weekends, and some holidays, typical in the food service industry

ASSUMPTION: The role demands flexibility with scheduling to meet operational needs, particularly during peak business hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• On-site interview

Key Assessment Areas:

• Customer service skills
• Ability to handle high-pressure environments
• Technical competency with order systems

Application Tips:

• Highlight prior customer service experience
• Showcase problem-solving skills relevant to food service
• Demonstrate flexibility with work scheduling

ATS Keywords: Customer Service, Order Processing, Communication, Friendly Personality, Standing for Long Periods

ASSUMPTION: Preparation should focus on customer service scenarios and availability, as these are key success factors in the restaurant sector.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephones for customer interactions
• Basic kitchen equipment

ASSUMPTION: Familiarity with POS systems will simplify training, as they form a core part of day-to-day operations.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Innovation in service delivery
• Teamwork and collaboration

Work Style:

• Adaptable to fast-paced environments
• Strong teamwork orientation
• Customer-focused and service-minded

Self-Assessment Questions:

• Do you thrive in a fast-paced work setting?
• Are you comfortable standing for extended periods?
• How do you handle stress in high-pressure moments?

ASSUMPTION: Alignment with company values is crucial for long-term success and satisfaction in this role.

⚠️ Potential Challenges

• Handling high volumes of customer orders simultaneously
• Maintaining professionalism under pressure
• Adapting to rapidly changing situations
• Physical demands of standing for long periods

ASSUMPTION: Challenges typical to customer service roles in high-traffic restaurant settings are anticipated.

📈 Similar Roles Comparison

• Roles in similar environments may offer comparable salary and advancement potential
• Expect overtime and additional hours during peak seasons
• Opportunities to move laterally into roles like assistant manager are common

ASSUMPTION: Comparable positions across different restaurants share common responsibilities and growth trajectories.

📝 Sample Projects

• Implementing a new customer feedback system
• Training program development for new hires
• Improving product preparation protocols

ASSUMPTION: Sample projects are speculative based on known industry practices and may not reflect actual assignments.

❓ Key Questions to Ask During Interview

• What are the busiest times of day/year for this location?
• What training opportunities are available for new employees?
• How do you measure success in the customer service role?
• What are the opportunities for advancement?
• How does the team celebrate achievements and milestones?

ASSUMPTION: Questions are designed to provide insight into operational expectations and career development opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's Careers Website
• Prepare your resume highlighting relevant customer service experience
• Include a cover letter detailing your interest in the role
• Demonstrate your flexibility with scheduling in your application
• Follow up after submission to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.