📌 Core Information
🔹 Job Title: Customer Service Rep (05055) - 1850 Knox McRae Dr
🔹 Company: Domino's
🔹 Location: Titusville, Florida, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: Not Specified
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Managing both in-person and phone customer interactions.
- Preparing food products and maintaining inventory.
- Ensuring a clean and safe work environment.
- Adapting to various in-store tasks with speed and precision.
ASSUMPTION: The job requires a dynamic approach due to the diverse range of tasks and fast-paced environment often typical in food service roles.
📋 Key Responsibilities
✅ Taking and processing customer orders.
✅ Preparing products and managing store inventory.
✅ Cleaning equipment and the facility.
✅ Handling cash accurately and providing correct change.
✅ Adapting to shift rotations and diverse in-store tasks.
ASSUMPTION: Responsibilities are likely to vary slightly with shift demands, providing exposure to different facets of store operations.
🎯 Required Qualifications
Education: High School students or equivalent (must be 16 years of age or older).
Experience: Entry-level, previous customer service experience beneficial.
Required Skills:
- Strong communication skills.
- Basic math skills for handling transactions.
- Ability to work effectively as part of a team.
Preferred Skills:
- Experience in customer service or retail environment.
- Problem-solving skills and attention to detail.
ASSUMPTION: Preferred skills suggest the ideal candidate will have some experience in customer service; however, training is provided.
💰 Compensation & Benefits
Salary Range: Not specified; typically hourly for entry-level food service roles.
Benefits:
- Flexible scheduling suitable for students and dual-employment.
- Opportunities for career advancement within Domino's.
- On-the-job training and skills development.
Working Hours: 40 hours per week, including potential evening and weekend shifts.
ASSUMPTION: Compensation details are aligned with local competitive rates for similar positions, with benefits that support work-life balance and career progression.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants – focused on pizza and delivery service.
Company Size: 10,001+ employees; offers a wide network for growth and support.
Founded: 1960
Company Description:
- Initiative-driven team passionate about winning the pizza market share.
- Innovation-focused with technologies like voice-ordering.
- Strong global presence in over 17,100 stores worldwide.
Company Specialties:
- Pizza and sandwiches.
- Innovative use of technology and data analytics.
- Marketing and digital advertising.
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company's size and specialties suggest robust support systems and diverse career pathways for employees.
📊 Role Analysis
Career Level: Entry-level, suitable for those starting their careers or seeking flexible work.
Reporting Structure: Typically reports to shift leader or manager on duty.
Work Arrangement: On-site with potential shift work, including weekends and evenings.
Growth Opportunities:
- Advancement to managerial roles.
- Potential to own a franchise.
- Leadership positions within corporate operations.
ASSUMPTION: Role suits those looking to evolve within the company due to extensive growth opportunities highlighted.
🌍 Location & Work Environment
Office Type: Retail pizza outlet, a buzzing and customer-oriented environment.
Office Location(s): Titusville, Florida – location supports local and transient populations.
Geographic Context:
- Located near residential neighborhoods and commercial zones.
- Proximity to educational institutions could attract student employees.
- Local clientele may vary during peak tourist seasons.
Work Schedule: Typical shifts can vary; flexibility for part-time or full-time.
ASSUMPTION: The environment is fast-paced and demands adaptability due to varying customer flow.
💼 Interview & Application Insights
Typical Process:
- Submit application online or in person.
- Screening of application details.
- Interview with store manager or supervisor.
Key Assessment Areas:
- Customer service capabilities.
- Problem-solving skills.
- Ability to handle a fast-paced work environment.
Application Tips:
- Highlight any previous customer service experience.
- Demonstrate flexibility with working hours.
- Emphasize ability to work well in a team.
ATS Keywords: Customer Service, Time Management, Communication Skills, Teamwork, Basic Math Skills
ASSUMPTION: The interview process prioritizes candidates who can quickly adapt to the demands of a dynamic work environment.
🛠️ Tools & Technologies
- Point of Sale systems.
- Basic computing and telecommunication tools.
- Food preparation and handling equipment.
ASSUMPTION: Familiarity with standard restaurant tools and customer service technologies is beneficial but not mandatory due to on-the-job training.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction.
- Innovation and continuous improvement.
- Diversity and inclusion in the workplace.
Work Style:
- Fast-paced, team-oriented environment.
- Requires adaptability and flexibility.
- Emphasis on precision and efficient communication.
Self-Assessment Questions:
- Are you comfortable working in a high-energy environment?
- Do you have strong interpersonal skills and enjoy interacting with customers?
- Can you manage tasks effectively under pressure?
ASSUMPTION: This role is ideal for individuals who thrive in dynamic settings and enjoy teamwork and customer interactions.
⚠️ Potential Challenges
- Dealing with rush periods and high customer volumes.
- Maintaining accuracy in orders during busy times.
- Adapting to different roles as needed within the store.
- Managing physical demands such as lifting and carrying items.
ASSUMPTION: Challenges stem from the physical and fast-paced nature of the work environment, typical of quick-service restaurants.
📈 Similar Roles Comparison
- Similar roles might include retail associate or entry-level hospitality positions.
- Other fast-food chains might offer comparable positions with similar responsibilities.
- Specific differences in company culture and growth potential can distinguish them.
ASSUMPTION: Similar roles across different industries may offer varying career growth paths and company cultures.
📝 Sample Projects
- Leading a weekend promotional event for pizza deliveries.
- Helping implement a new order management system in-store.
- Participating in team efforts to increase sales during peak hours.
ASSUMPTION: Projects may support team cohesion and operations efficiency, offering hands-on learning experiences.
❓ Key Questions to Ask During Interview
- What are the busiest times for the store, and how is staff expected to manage workflows?
- What growth opportunities are available for employees who start in entry-level positions?
- How does the company support work-life balance for its employees?
- What is the typical career trajectory for a customer service representative at Domino's?
- How does the company recognize and reward team performance?
ASSUMPTION: Understanding company dynamics and growth opportunities aids candidates in aligning career aspirations with organizational goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Domino's Careers Portal.
- Ensure your resume highlights relevant customer service experience and skills.
- Prepare for a potential in-store interview with the manager.
- Demonstrate flexibility in scheduling to meet store demands.
- Be ready to discuss how you handle fast-paced environments during the interview.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
