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Customer Service Rep(05087) - 210 N Federal Hwy

Domino's
Full-time
On-site
Deerfield Beach, Florida, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(05087) - 210 N Federal Hwy

πŸ”Ή Company: Domino's

πŸ”Ή Location: Deerfield Beach, Florida, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Operating various types of equipment essential for pizza preparation and other tasks.
  • Stocking ingredients efficiently from delivery points to storage areas.
  • Preparing products, managing inventory, and handling paperwork.
  • Communicating with customers and processing orders both in-person and via telephone.

ASSUMPTION: The role requires a balance of manual tasks and customer interaction, highlighting the need for flexibility and adaptability.

πŸ“‹ Key Responsibilities

βœ… Operate equipment safely and efficiently.

βœ… Prepare products and ensure quality standards are met.

βœ… Manage inventory and complete necessary paperwork.

βœ… Receive and process telephone orders accurately.

βœ… Clean equipment and maintain facility cleanliness daily.

βœ… Engage in training programs to enhance skills.

βœ… Provide clear written and verbal communication.

βœ… Perform basic mathematical calculations quickly.

ASSUMPTION: Responsibilities also entail routine physical tasks that require a robust physical condition.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level, 0-2 years of relevant experience

Required Skills:

  • Strong communication skillsβ€”verbal and written.
  • Basic math skills for calculating orders and change.
  • Physical stamina and ability to lift up to 50 pounds.

Preferred Skills:

  • Experience in customer service or food industry.
  • Ability to quickly adapt to new tools and technologies.

ASSUMPTION: The qualification section reflects typical entry-level roles in customer service within a fast-paced environment.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically, entry-level customer service roles offer competitive base hourly wages plus potential for tips.

Benefits:

  • Employee discounts on products.
  • Training and development programs.
  • Flexible work schedules.

Working Hours: 40 hours per week, flexibility required for weekends and evenings

ASSUMPTION: Compensation aligns with industry standards for entry-level positions in retail and food services.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, focusing on quick service and efficient delivery models

Company Size: 10,001+ employees; offers extensive resources and support networks for employees.

Founded: 1960

Company Description:

  • Pioneer in integrating technology with food delivery.
  • Focus on innovative and fun work environments.
  • Strong global presence with opportunities for advancement.

Company Specialties:

  • Pizza and Sandwiches
  • Marketing and Advertising
  • Data Analytics and Digital Innovations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Assumes a collaborative company with a focus on team achievements and technological advancements.

πŸ“Š Role Analysis

Career Level: Entry-level position suitable for those beginning their career or making an industry change.

Reporting Structure: Typically report to a shift supervisor or store manager.

Work Arrangement: On-site full-time position, requires flexible shift availability.

Growth Opportunities:

  • Potential to move into supervisory roles.
  • Opportunities to specialize in delivery or management roles.
  • Access to internal training programs for skill development.

ASSUMPTION: Opportunities for advancement are likely given the size and resources of the company.

🌍 Location & Work Environment

Office Type: In-store work environment tailored to food preparation and customer service.

Office Location(s): 210 N Federal Hwy, Deerfield Beach, Florida, United States

Geographic Context:

  • Located in a commercial district offering accessibility to a wide customer base.
  • Proximity to residential areas which enhances local delivery services.
  • Part of a network of franchise locations providing regional support.

Work Schedule: Requires flexibility, possible work during peak hours including weekends.

ASSUMPTION: The location promotes accessibility and customer interaction essential to company values.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application through company website.
  • Screening interview with HR or store manager.
  • Practical assessment of skills and tasks.

Key Assessment Areas:

  • Customer service aptitude.
  • Ability to perform under pressure.
  • Teamwork and communication skills.

Application Tips:

  • Highlight previous customer service experience.
  • Demonstrate flexibility and availability.
  • Prepare examples of problem-solving in workplace scenarios.

ATS Keywords: Customer Service, Communication Skills, Teamwork, Problem Solving, Adaptability

ASSUMPTION: The application process emphasis is on practical and interpersonal skills validation.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) Systems
  • Order Processing Software
  • Phone Systems for in-bound/outbound calls

ASSUMPTION: Knowledge of basic technological tools is advantageous for efficiency in task execution.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation in product and service delivery.
  • Commitment to customer satisfaction.
  • Encouragement of team spirit and creativity.

Work Style:

  • Fast-paced and dynamic environment.
  • Strong emphasis on teamwork and collaboration.
  • Adaptability to changing demands and tasks.

Self-Assessment Questions:

  • How do I handle high-pressure situations?
  • Am I comfortable working with a diverse team?
  • Do I have the availability to work flexible hours?

ASSUMPTION: Teamwork and adaptability are critical for success in this role.

⚠️ Potential Challenges

  • Handling peak service times with efficiency.
  • Maintaining high levels of product quality and service standards.
  • Dealing with varying customer needs and expectations.
  • Physical demands of lifting and standing for prolonged periods.

ASSUMPTION: Applicants should be prepared for a high-energy, customer-focused work environment.

πŸ“ˆ Similar Roles Comparison

  • Restaurateur positions may emphasize food preparation more heavily.
  • Retail customer service roles often involve less food handling.
  • Might share responsibilities with delivery roles in smaller locations.

ASSUMPTION: This role may cross-train with delivery personnel for better operational flexibility.

πŸ“ Sample Projects

  • Participating in local promotional events and community engagement activities.
  • Assisting in reorganizing stock for more efficient access and usage.
  • Contributing ideas for streamlining order processing.

ASSUMPTION: Projects will often aim to improve operational efficiency and service quality.

❓ Key Questions to Ask During Interview

  • What are the busiest times of day at this location?
  • How is success measured for this role?
  • What are the growth opportunities after starting in this position?
  • Can you describe a typical workday here?
  • What level of customer interaction is expected daily?

ASSUMPTION: These questions are geared towards understanding role expectations and growth potential.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume highlighting relevant skills and experiences.
  • Fill out the online application form thoroughly.
  • Schedule for an initial phone interview if contacted.
  • Be ready for an in-store assessment of skills and fit.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.