Customer Service Rep(05108) - 10031 San Jose Blvd.

📌 Core Information

🔹 Job Title: Customer Service Representative (05108) - 10031 San Jose Blvd.

🔹 Company: Domino's

🔹 Location: Jacksonville, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified (On-site work arrangement)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service.
• Supporting food preparation and delivery processes.
• Maintaining a friendly and professional demeanor.
• Being punctual and committed to work schedules.

ASSUMPTION: The role is primarily customer-facing with additional duties to support operational efficiency in the restaurant. Skills in customer service are core but training for specific tasks like food prep will be provided.

📋 Key Responsibilities

✅ Deliver high-quality customer service to ensure customer satisfaction.

✅ Assist with food preparation and handling.

✅ Perform general cleaning and maintenance tasks.

✅ Ensure timely delivery and efficiency.

ASSUMPTION: Responsibilities involve a blend of direct customer interaction and back-of-house support, indicating a dynamic role with multitasking requirements.

🎯 Required Qualifications

Education: Not specified

Experience: Experience preferred but not required; training will be provided.

Required Skills:

• Excellent customer service skills
• Punctuality and reliability
• Professional demeanor

Preferred Skills:

• Previous experience in service industry roles
• Basic food handling skills

ASSUMPTION: The job prioritizes attitude and potential over previous experience, emphasizing the company's willingness to train employees.

💰 Compensation & Benefits

Salary Range: Not specified; aligned with entry-level compensation in the quick-service industry

Benefits:

• Cash tips paid daily
• Flexible work hours
• Opportunities for advancement

Working Hours: Primarily weekends and nights are required; some day shifts available

ASSUMPTION: Compensation includes base pay supplemented by tips, with flexible scheduling tailored for part-time or student employees seeking additional income.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, known for rapid customer service dynamics in hospitality.

Company Size: 10,001+ employees globally, offering network stability and growth.

Founded: 1960, with a strong market presence and continual growth.

Company Description:

• Innovative franchise and corporate teams
• Focused on delivering exceptional pizza and service
• Part of a global network with 17,100+ stores

Company Specialties:

• Pizza and Sandwiches
• Digital innovation and technology
• Data analytics to improve customer service

Company Website: Domino's Careers

ASSUMPTION: The company's global presence supports varied career paths and cultural exchange opportunities within the organization.

📊 Role Analysis

Career Level: Entry-level position designed as a stepping stone in customer service or hospitality roles.

Reporting Structure: Reports to store manager or shift leader, common in retail/service frameworks.

Work Arrangement: Full-time opportunity with an emphasis on peak service hours.

Growth Opportunities:

• Advancement to supervisory roles
• Skills development in service and management
• Potential for cross-training in other operational areas

ASSUMPTION: Entry-level roles often lead to supervisory or specialized positions, especially in a franchised structure supportive of internal promotions.

🌍 Location & Work Environment

Office Type: Quick-service restaurant environment, fast-paced with a focus on customer interaction.

Office Location(s): 10031 San Jose Blvd, Jacksonville, Florida

Geographic Context:

• Located in a high-traffic commercial area
• Accessible by public transportation
• Proximity to residential neighborhoods increases customer base

Work Schedule: Flexibility around weekends and nights, standard in hospitality jobs.

ASSUMPTION: The location supports diverse community engagement and customer influx from local and surrounding areas.

💼 Interview & Application Insights

Typical Process:

• Initial application submitted online
• Phone or in-person interview with store manager
• Background check requirement

Key Assessment Areas:

• Customer service orientation
• Professional attitude and demeanor
• Compliance with company standards

Application Tips:

• Highlight any customer service experience
• Emphasize reliability and a positive attitude
• Prepare to discuss availability, especially weekends/nights

ATS Keywords: Customer Service, Flexible Availability, Positive Attitude, Professionalism

ASSUMPTION: The process prioritizes interpersonal skills and schedule flexibility to match operational demands in service industry settings.

🛠️ Tools & Technologies

• POS systems for transaction processing
• Online ordering platforms integration
• Standard food preparation and handling equipment

ASSUMPTION: Familiarity with quick-service technologies, though not required, enhances operational efficiency and customer service delivery.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Team-oriented environment
• Innovation in service delivery

Work Style:

• Fast-paced and energetic
• Customer-focused interaction
• Collaboration across roles

Self-Assessment Questions:

• Am I comfortable in a highly active work environment?
• Can I maintain professionalism under pressure?
• Am I open to learning diverse aspects of service operations?

ASSUMPTION: Comfort with dynamic, team-based operations is essential for person-job fit in this environment.

⚠️ Potential Challenges

• Multitasking across various service and support duties
• High customer interaction with potential for stress
• Working during peak hours including late nights and weekends
• Physical requirements such as lifting and standing for long periods

ASSUMPTION: The busy nature and diverse role facets require adaptability and resilience from candidates.

📈 Similar Roles Comparison

• Comparatively lower entry barriers than specialized service roles
• Role flexibility supports personal scheduling preferences
• Interpersonal skills prioritized over technical expertise

ASSUMPTION: The position serves as an ideal start for those exploring customer service in a supportive setting.

📝 Sample Projects

• Improving customer service feedback processes
• Streamlining order fulfillment to reduce wait times
• Organizing in-store events to drive community engagement

ASSUMPTION: Involvement in these projects can showcase initiative and leadership potential despite an entry-level status.

❓ Key Questions to Ask During Interview

• What training is provided for new hires?
• How does Domino’s ensure employee safety during peak hours?
• What opportunities exist for advancement within the store or company?
• How does the store measure and reward performance?
• Can you describe the team and work culture here?

ASSUMPTION: Understanding these aspects can help clarify career paths and work-life balance expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential interview by reviewing customer service scenarios
• Ensure availability for potential interview follow-ups and scheduling discussions
• Gather any necessary documentation including ID and potential references
• Monitor your email for further communications from the hiring team

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.