Customer Service Rep(05122) - 500 Barton Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(05122) - 500 Barton Blvd

🔹 Company: Domino's

🔹 Location: Rockledge, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Handling telephone and in-person orders professionally
• Stocking and organizing ingredients efficiently
• Ensuring cleanliness and maintenance of equipment and facility
• Providing customer service with a positive attitude

ASSUMPTION: The role requires multitasking in a fast-paced environment typical of a customer service representative in the food service industry.

📋 Key Responsibilities

✅ Receive and process telephone orders.

✅ Stock ingredients from the delivery area to storage, work area, walk-in cooler.

✅ Prepare product according to instructions.

✅ Clean equipment and facility as requested.

✅ Maintain excellent verbal communication with customers and co-workers.

✅ Perform basic math to give accurate change.

✅ Enter orders using a computer keyboard or touch screen monitor.

✅ Stand for long periods without the availability of seating.

ASSUMPTION: Responsibilities might include additional tasks typical to a fast-paced retail position.

🎯 Required Qualifications

Education: Not specified (assume no specific educational requirement beyond high school diploma).

Experience: 0-2 years in a similar customer-facing role.

Required Skills:

• Strong verbal communication
• Basic math proficiency
• Ability to stand for prolonged periods

Preferred Skills:

• Friendly and outgoing personality
• Experience in a restaurant or fast food environment

ASSUMPTION: Experience in a retail or customer service role is beneficial but not mandatory for applicants.

💰 Compensation & Benefits

Salary Range: Not specified; assumes hourly wage common to entry-level positions in food service.

Benefits:

• Employee discounts on products
• Flexible work schedule
• Opportunities for advancement within the company

Working Hours: Typical full-time schedule of 40 hours per week; specifics on shifts not provided.

ASSUMPTION: Benefits and wage scale align with industry standards for entry-level positions.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on quick service with an emphasis on pizza and related food items.

Company Size: 10,001+ employees, suggesting robust support structures and diverse opportunities for growth.

Founded: 1960, indicating a long-established brand with a record of innovation in the pizza industry.

Company Description:

• Leader in worldwide pizza delivery service
• Innovative in technology and customer engagement
• Offers opportunities for professional growth at all levels

Company Specialties:

• Pizza
• Marketing and Digital Technology
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company culture likely focuses on innovation and customer satisfaction, given its leadership in delivery technology.

📊 Role Analysis

Career Level: Entry-level, with responsibilities designed to build foundational skills in customer service.

Reporting Structure: Reports to store manager or assistant manager who oversees customer service operations.

Work Arrangement: Fully on-site, supporting immediate customer needs and team collaboration.

Growth Opportunities:

• Potential advancement to supervisory or management roles
• On-the-job training and skill enhancement
• Cross-training in different operational areas of the store

ASSUMPTION: The role offers a pathway into management positions within the store, particularly for those displaying leadership potential.

🌍 Location & Work Environment

Office Type: In-store retail environment, requiring a dynamic and adaptable work style.

Office Location(s): Rockledge, Florida, positioned within a local Domino's store environment.

Geographic Context:

• Located in a commercial area accessible to local community
• Proximity to residential zones for convenience in home deliveries
• Beneficial for those residing within or near Rockledge

Work Schedule: Full-time hours with potential for weekend and evening shifts.

ASSUMPTION: The work environment is typical of a franchised restaurant chain with standard safety and operation procedures.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with the store manager

Key Assessment Areas:

• Customer interaction skills
• Problem-solving abilities
• Adaptability to fast-paced environments

Application Tips:

• Highlight any prior retail or customer service experience
• Emphasize strong communication skills
• Prepare to discuss how you handle high-stress situations efficiently

ATS Keywords: Customer Service, Order Processing, Communication, Fast Food Service

ASSUMPTION: The interview places significant emphasis on interpersonal skills and customer service approach.

🛠️ Tools & Technologies

• POS systems for order entry
• Basic kitchen equipment for food preparation
• Company-provided software for customer management

ASSUMPTION: Familiarity with basic restaurant technology can be advantageous but not necessary for new hires.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and collaboration
• Innovation and continuous improvement

Work Style:

• Goal-oriented environment with focus on efficiency
• Supportive of diversity and inclusion
• High energy and fast-paced dynamic

Self-Assessment Questions:

• How do you handle working in a fast-paced environment?
• Can you provide an example of a time you improved a process at work?
• What strategies do you use to ensure customer satisfaction?

ASSUMPTION: Candidates who thrive in fast-paced and customer-focused settings are likely to excel in this position.

⚠️ Potential Challenges

• Standing for extended periods without breaks
• Multitasking during peak hours
• Handling difficult customer interactions
• Maintaining cleanliness under time constraints

ASSUMPTION: Challenges are representative of typical entry-level roles in high-volume retail or food service sectors.

📈 Similar Roles Comparison

• Comparable positions may offer different wage scales depending on location and company size
• Roles in independent or less established companies might have less structure or training support
• Higher potential for rapid advancement in fast-growing franchise chains like Domino's

ASSUMPTION: Similar roles would likely be found in other major national chains with similar service models and responsibilities.

📝 Sample Projects

• Participating in product promotional events within the store
• Assisting with large catering orders and logistics
• Training new hires on operational procedures

ASSUMPTION: Projects reflect the dynamic and customer engagement aspect of the role, offering experience in logistics and operations.

❓ Key Questions to Ask During Interview

• What are the top priorities for this role in the first 30 days?
• Can you describe a typical day for someone in this position?
• What opportunities exist for career advancement?
• How is performance typically measured in this role?
• What is the team dynamic like in this store?

ASSUMPTION: These questions are designed to gauge fit and to understand the expectations of the role clearly.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience
• Be ready for a potential phone screening
• Anticipate an in-person interview at the Rockledge store
• Follow up with the hiring manager if you don't receive a response within a week

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.