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Customer Service Rep(05124) - 10642 S Us Highway 1

Domino's
Full-time
On-site
Port St. Lucie, Florida, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (05124) - 10642 S Us Highway 1

πŸ”Ή Company: Domino's

πŸ”Ή Location: Port St. Lucie, Florida, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exemplary customer service
  • Assisting in pizza making with pride
  • Operating store technology effectively
  • Ensuring food and team member safety

ASSUMPTION: This role requires multitasking between customer service and pizza preparation tasks, helping ensure both customer satisfaction and high-quality service.

πŸ“‹ Key Responsibilities

βœ… Perform customer service duties and fulfill pizza making tasks.

βœ… Ensure a safe and friendly work environment.

βœ… Assist with store operations and maintain standards.

βœ… Operate store technology tools effectively.

ASSUMPTION: The role likely requires handling multiple responsibilities simultaneously due to the nature of the fast-paced retail environment.

🎯 Required Qualifications

Education: Not specified (assumed minimal due to the age requirement of 16 years or older)

Experience: Customer service experience preferred, but entry-level candidates will be considered.

Required Skills:

  • Excellent customer service skills
  • Ability to operate store technology
  • Ability to assist store operations

Preferred Skills:

  • Previous experience in a similar role
  • Strong problem-solving skills

ASSUMPTION: The qualifications focus on customer service skills and the ability to multitask in a fast-paced environment, assuming technical training is provided on the job.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically, entry-level customer service roles in the restaurant industry are hourly positions.

Benefits:

  • Flexible scheduling
  • Discounts on menu items
  • Opportunities for career growth

Working Hours: 40 hours per week; flexibility in scheduling is provided.

ASSUMPTION: Compensation is likely based on hourly rates, which are standard for the restaurant industry, especially for starting roles.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants - A dynamic industry focused on customer satisfaction and dining experiences.

Company Size: 10,001+ employees, indicating a large company with diverse opportunities and career paths.

Founded: 1960 - Long-standing history in the pizza delivery sector.

Company Description:

  • One of the world's top public restaurant brands known for innovation and customer focus.
  • Dynamic work environment with a focus on team success and individual growth.
  • Global presence with numerous store locations around the world.

Company Specialties:

  • Pizza and sandwich offerings
  • Innovative marketing and technology
  • Strong focus on data analytics and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's strong market presence and diversified operations suggest opportunities for career growth within various business areas.

πŸ“Š Role Analysis

Career Level: Entry-level position suitable for candidates seeking first-time or continued customer service experience.

Reporting Structure: Likely reports to store managers or team leaders.

Work Arrangement: Fully on-site with possible shifts to accommodate variable customer demand.

Growth Opportunities:

  • Possibility to transition into management roles
  • Potential progression to franchise ownership for interested individuals
  • Skill development in customer service, team management, and operations management

ASSUMPTION: Growth is fostered through internal promotions, reflecting Domino's commitment to developing talent from within the organization.

🌍 Location & Work Environment

Office Type: Retail/Frontline service environment with direct customer interaction.

Office Location(s): Primarily based in Port St. Lucie, Florida, with tasks performed at the store and surrounding vicinity.

Geographic Context:

  • Located in a bustling area in Port St. Lucie, Florida
  • Exposure to diverse customer demographics
  • Vibrant local community with potential for repeat customer base

Work Schedule: Flexible scheduling offered, primarily during peak hours for customer demand.

ASSUMPTION: Given the retail setting, work demands may include weekends, evenings, and holidays in alignment with customer needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application online through Domino's careers site
  • First round interview - typically includes situational questions
  • Possible practical assessment to demonstrate customer interaction skills

Key Assessment Areas:

  • Customer service aptitude
  • Ability to operate store technology
  • Cultural fit with the team

Application Tips:

  • Highlight any previous customer service experience
  • Demonstrate problem-solving abilities and flexibility
  • Emphasize teamwork and communication skills

ATS Keywords: Customer Service, Pizza Making, Teamwork, Technology Operation, Food Safety

ASSUMPTION: The application process focuses heavily on customer interaction skills, critical for a role involving direct customer-facing duties.

πŸ› οΈ Tools & Technologies

  • In-store Point of Sale systems
  • Telecommunication devices for customer interactions
  • Pizza preparation tools and safety equipment

ASSUMPTION: Training will be provided on specialized tools and technology to ensure efficient job performance.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Honesty and transparency
  • Putting people first in all aspects of operations
  • Pursuit of excellence in service and product delivery

Work Style:

  • Team-oriented with a focus on collective success
  • Fast-paced environment requiring adaptability
  • Attention to detail and commitment to service excellence

Self-Assessment Questions:

  • Can you work effectively in a fast-paced environment?
  • Are you capable of maintaining high service quality under pressure?
  • Do you enjoy direct interaction with diverse customer groups?

ASSUMPTION: Candidates should resonate with Domino's customer-first values and the emphasis on teamwork to thrive in this role.

⚠️ Potential Challenges

  • Managing customer expectations during peak hours
  • Adapting to sudden changes in workflow and demands
  • Handling physical demands of pizza preparation and service
  • Maintaining consistent service quality under pressure

ASSUMPTION: While challenges exist, they provide opportunities to showcase problem-solving skills and resilience in a rewarding customer service role.

πŸ“ˆ Similar Roles Comparison

  • Compared to other entry-level service roles, Domino's positions offer a clear path to career progression through internal promotions.
  • The role is typical of retail food service jobs, requiring flexible hours and customer interaction.
  • Similar roles at other companies may not provide equivalent growth opportunities or training programs.

ASSUMPTION: Domino's commitment to internal development and franchise opportunities may distinguish it from other similar roles in the industry.

πŸ“ Sample Projects

  • Participating in team-based efficiency improvement projects
  • Organizing store promotional events to increase sales
  • Contributing to local community engagement initiatives

ASSUMPTION: While specific projects may vary, active engagement in operational and community-based activities is encouraged.

❓ Key Questions to Ask During Interview

  • What does a typical day look like for a customer service representative?
  • How does Domino's support career growth and development?
  • What are the primary metrics for evaluating success in this role?
  • Could you describe the team dynamics in this store?
  • What resources are available for ongoing training and development?

ASSUMPTION: Asking these questions can provide insight into the daily operations, team environment, and growth potential at Domino's.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare for a potential phone screening
  • Complete any requested online assessments promptly
  • Attend an in-person interview at the specified location
  • Follow up with a thank-you email post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.