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Customer Service Rep(05126) - 706 SE Becker Rd

Domino's
Full-time
On-site
Port St. Lucie, Florida, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(05126) - 706 SE Becker Rd

πŸ”Ή Company: Domino's

πŸ”Ή Location: Port St. Lucie, Florida, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Performing customer service duties
  • Assisting in pizza making
  • Maintaining a safe and clean work environment
  • Aiding in store operations

ASSUMPTION: This role may include versatile responsibilities typical in a retail food setting, prioritizing customer interactions and product quality as indicated by the implicit dual focus on service and pizza making.

πŸ“‹ Key Responsibilities

βœ… Provide excellent customer service

βœ… Assist in pizza making and preparation

βœ… Maintain safety standards for food and team members

βœ… Assist in general store operations, including handling technology and performing repetitive tasks

ASSUMPTION: The role likely involves balancing food preparation with customer service, requiring multitasking and attentiveness to detail.

🎯 Required Qualifications

Education: Not specified

Experience: Entry level; open to those without prior experience

Required Skills:

  • Excellent customer service skills
  • Ability to operate store technology
  • Capability to assist in store operations
  • Food safety awareness

Preferred Skills:

  • Basic data analysis skills
  • Decision-making abilities in a fast-paced environment

ASSUMPTION: The qualifications detail suggests a focus on interpersonal skills and basic operational competencies rather than formal educational requirements.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Flexible scheduling
  • Discounts on menu items
  • Opportunities for growth within the company

Working Hours: Approximately 40 hours per week

ASSUMPTION: Compensation might align with industry standards for entry-level positions in fast food/service, emphasizing benefits over salary specifics.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

  • Global leader in pizza delivery
  • Innovative in technology and operations
  • Committed to building a diverse workforce

Company Specialties:

  • Pizza and sandwiches
  • Marketing and advertising
  • Data analytics and digital initiatives

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a large multinational company, Domino's likely offers varied career paths and robust training programs within its diverse network of stores and corporate offices.

πŸ“Š Role Analysis

Career Level: Entry-level position suitable for early career professionals or those new to the workforce

Reporting Structure: Reports to the Store Manager or Shift Supervisor

Work Arrangement: On-site at the specified store location

Growth Opportunities:

  • Potential promotion to supervisory positions
  • Opportunities to transition into delivery or management roles
  • Possibility for roles within corporate structures over time

ASSUMPTION: Given the company's growth and training focus, there may be significant opportunities to advance for dedicated employees demonstrating initiative and skill.

🌍 Location & Work Environment

Office Type: Customer-facing retail environment

Office Location(s): Port St. Lucie, Florida

Geographic Context:

  • Located in a suburban area near major roads for easy access
  • Subject to local traffic patterns influencing delivery logistics
  • Placed in a community with diverse demographics

Work Schedule: Flexible hours available based on store and shift needs

ASSUMPTION: Port St. Lucie offers a mix of residential and commercial settings, potentially impacting store traffic and delivery times, creating dynamic daily experiences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application online via Domino's career portal
  • Complete phone or virtual screening
  • Participate in in-person interview at the store

Key Assessment Areas:

  • Customer service competency
  • Ability to multitask effectively
  • Problem-solving skills under pressure

Application Tips:

  • Highlight any relevant customer service experience
  • Demonstrate flexibility in scheduling availability
  • Emphasize teamwork and reliability

ATS Keywords: Customer service, teamwork, store operations, pizza making, reliability

ASSUMPTION: While technical skills are necessary, displaying adaptability and a customer-focused mindset will be crucial for success.

πŸ› οΈ Tools & Technologies

  • Point of sale (POS) systems
  • Customer interaction tools (phones, online ordering systems)
  • Basic kitchen equipment and safety gear

ASSUMPTION: While these tools are standard in the industry, familiarity with technology could enhance efficiency and ease onboarding.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Honesty and transparency
  • Accountability and responsibility
  • Commitment to diversity and inclusion

Work Style:

  • Adaptable to changeable pace and tasks
  • Friendly and customer-oriented demeanor
  • Team player with a cooperative spirit

Self-Assessment Questions:

  • How do you manage stress in fast-paced environments?
  • What does excellent customer service mean to you?
  • Can you adapt quickly to changing priorities?

ASSUMPTION: Emphasizing a positive, collaborative attitude will likely align well with the culture Domino's aims to foster.

⚠️ Potential Challenges

  • Handling high-pressure situations during peak hours
  • Adapting to varied tasks and responsibilities
  • Maintaining composure during customer service interactions
  • Physical demands of standing, lifting, and operating kitchen equipment

ASSUMPTION: Candidates should be prepared for the physical and multitasking nature of the job, which is typical in fast-paced environments like food service.

πŸ“ˆ Similar Roles Comparison

  • Similar roles in other fast food chains may offer varied focus on service vs. kitchen tasks
  • Compensation and benefits might differ slightly based on company policy and location
  • Opportunities for advancement may be broader in a large brand like Domino's

ASSUMPTION: Working at a leading brand like Domino's may provide extra benefits like brand recognition and robust training compared to smaller chains.

πŸ“ Sample Projects

  • Implementing a streamlined service process during peak hours
  • Developing a customer feedback system to enhance service
  • Participating in a team challenge to boost sales over a weekend

ASSUMPTION: Employees might engage in small-scale initiatives to improve operational efficiency or customer satisfaction as part of personal development.

❓ Key Questions to Ask During Interview

  • What are the most common challenges faced by new hires?
  • How are shifts scheduled to accommodate flexibility?
  • What is the company's policy on career advancement?
  • How does the team maintain high customer service standards?
  • What training programs are available for skill development?

ASSUMPTION: Inquiring about growth, training, and daily challenges provides insight into the role's dynamics and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume highlighting relevant skills and experiences
  • Tailor your cover letter to reflect enthusiasm and fit for the role
  • Practice for potential interview questions specific to customer service
  • Follow up if necessary to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.