Customer Service Rep(05148) - 1133 Del Prado Blvd South

📌 Core Information

🔹 Job Title: Customer Service Rep (05148) - 1133 Del Prado Blvd South

🔹 Company: Domino's

🔹 Location: Cape Coral, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing friendly and helpful customer service
• Handling phone calls and taking customer orders
• Maintaining cleanliness of the store
• Working part-time hours, typically around 5PM to after dinner

ASSUMPTION: As this role is part-time, it is targeted towards candidates seeking additional evening work or a flexible job option.

📋 Key Responsibilities

✅ Answer phones and take customer orders efficiently.

✅ Greet customers warmly as they enter the store.

✅ Assist in maintaining the store’s cleanliness, including sweeping and washing dishes.

✅ Ensure timely delivery of orders to meet customer expectations.

ASSUMPTION: The store's cleanliness duties suggest a need for some physical activity and stamina.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service preferred

Required Skills:

• Effective communication skills
• Ability to work well under pressure
• Strong organizational skills

Preferred Skills:

• Punctuality and reliability
• Friendly and outgoing personality

ASSUMPTION: Previous experience in a fast-paced environment is advantageous but not mandatory.

💰 Compensation & Benefits

Salary Range: Not specified; typically based on minimum wage and experience

Benefits:

• Flexible working hours
• Opportunity for additional hours on weekends
• Employee discounts

Working Hours: Approximately 20 hours per week, primarily evenings and weekends

ASSUMPTION: Compensation is likely aligned with entry-level positions within the fast-food industry, including basic benefits common to part-time roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, suggesting a robust corporate infrastructure

Founded: 1960

Company Description:

• One of the top public restaurant brands globally
• Innovative and fun work environment
• Focused on market-leading technology and customer satisfaction

Company Specialties:

• Pizza
• Sandwiches
• Marketing and Technology

Company Website: Domino's Careers

ASSUMPTION: The company's large size implies structured career progression opportunities and extensive employee support resources.

📊 Role Analysis

Career Level: Entry-level position, suitable for those new to the workforce

Reporting Structure: Likely reports to the store manager or shift leads

Work Arrangement: Primarily on-site

Growth Opportunities:

• Move to full-time positions
• Promotion to supervisory roles
• Potential career advancement within the corporate structure

ASSUMPTION: Growth is achievable through demonstrated work ethic and customer service excellence.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Cape Coral, Florida

Geographic Context:

• Located in a busy commercial area
• Accessible via public transport
• Near residential neighborhoods

Work Schedule: Evening and weekend shifts

ASSUMPTION: The vibrant location may result in high customer footfall during peak hours.

💼 Interview & Application Insights

Typical Process:

• Application submission
• Initial phone screening
• In-person interview

Key Assessment Areas:

• Customer service skills
• Time management abilities
• Cultural fit and teamwork

Application Tips:

• Highlight any previous customer service experience
• Demonstrate your ability to multitask effectively
• Showcase a friendly and approachable demeanor

ATS Keywords: Customer service, team player, communication, punctuality

ASSUMPTION: The interview process evaluates the ability to work efficiently in a high-paced environment.

🛠️ Tools & Technologies

• Phone systems for order taking
• Point of Sale (POS) systems
• Basic cleaning equipment

ASSUMPTION: Basic technological proficiency is sufficient for the role.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric approach
• Excellence and quality
• Team-based collaboration

Work Style:

• Fast-paced work environment
• Emphasis on teamwork and cooperation
• Flexibility to handle varied tasks

Self-Assessment Questions:

• Am I comfortable working in a fast-paced setting?
• Do I possess excellent communication skills?
• Can I maintain composure during busy shifts?

ASSUMPTION: A personable, energetic personality will thrive in this role.

⚠️ Potential Challenges

• Handling difficult customer interactions patiently
• Managing high order volumes during peak times
• Adapting to continuous role changes
• Physical demands of maintaining store cleanliness

ASSUMPTION: The dynamic nature of the role requires resilience and adaptability.

📈 Similar Roles Comparison

• Cashier roles in other fast-food chains
• Customer support positions in retail settings
• Front desk officer positions in service-oriented environments

ASSUMPTION: This role compares favorably in terms of required skill set and job dynamics within the fast service sector.

📝 Sample Projects

• Organizing a customer feedback survey
• Leading a store cleanup drive
• Assisting in local store promotions

ASSUMPTION: Such projects foster community engagement and operational improvements.

❓ Key Questions to Ask During Interview

• What does a typical work shift look like?
• How does the company support career growth?
• What are the most challenging aspects of the job?
• How is feedback communicated to team members?
• What training programs are available for new hires?

ASSUMPTION: Asking insightful questions indicates a genuine interest in the role and company operations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare to demonstrate strong interpersonal skills during interviews
• Research typical operational hours and peak times
• Contact the store for any clarifications before applying

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.