Customer Service Rep(05153) - 1506 Chiquita Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(05153) - 1506 Chiquita Blvd

🔹 Company: Domino's

🔹 Location: Cape Coral, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service as the voice of Domino's Pizza
• Answering phones and taking customer orders accurately
• Greeting customers in-store with a friendly attitude
• Maintaining cleanliness inside and outside the store

ASSUMPTION: This role involves direct customer interactions and operational tasks based on the store's requirements.

📋 Key Responsibilities

✅ Answer phones and take orders while ensuring customer satisfaction

✅ Greet and assist in-store customers efficiently

✅ Perform cleaning duties including sweeping, washing dishes, and more

✅ Ensure punctuality and respect towards customers and teammates

ASSUMPTION: Responsibilities include basic upkeep and customer-facing roles typical in fast-paced retail environments.

🎯 Required Qualifications

Education: Not specified

Experience: None required, but experience in similar roles is beneficial

Required Skills:

• Customer Service
• Effective Communication
• Time Management
• Teamwork

Preferred Skills:

• Multitasking in fast-paced settings
• Problem-solving abilities

ASSUMPTION: No formal education requirements; emphasis on soft skills and customer interaction abilities.

💰 Compensation & Benefits

Salary Range: Not specified; typically industry-standard for entry-level positions

Benefits:

• Flexible part-time hours
• Potential for additional shifts
• Skill development opportunities

Working Hours: Evening shifts and potential weekend hours

ASSUMPTION: Compensation conforms with retail and service industry standards for part-time roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a competitive market focusing on customer service and operational efficiency.

Company Size: Over 90,000 employees worldwide, indicating potential networking and growth opportunities.

Founded: 1960 - a legacy company with a long-standing reputation in the fast-food industry.

Company Description:

• Innovative approaches to pizza delivery and customer service
• Strong focus on technology and digital solutions
• Renowned for a collaborative and fun corporate culture

Company Specialties:

• Pizza and Sandwich making
• Innovative Marketing and Technology
• Digital and Data Analytics

Company Website: Domino's Careers

ASSUMPTION: The company’s scale and specialty suggest robust internal support and diverse career pathways.

📊 Role Analysis

Career Level: Entry-level position ideal for gaining experience in service industries.

Reporting Structure: Reports to the store management team.

Work Arrangement: Primarily on-site; involves customer interaction and physical presence.

Growth Opportunities:

• Development of customer service and communication skills
• Potential for transition into managerial roles with experience
• Exposure to operation logistics in retail settings

ASSUMPTION: The role can serve as a stepping stone for more advanced positions within the company or industry.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1506 Chiquita Blvd, Cape Coral, Florida

Geographic Context:

• Cape Coral offers a growing residential community
• Accessibility to major amenities and coastal environments
• Local market caters to a wide customer demographic

Work Schedule: Primarily evenings and weekends

ASSUMPTION: The work environment is dynamic, requiring adaptability to customer flow and operational demands.

💼 Interview & Application Insights

Typical Process:

• Initial application via Domino's career site
• Phone or in-person interview focusing on customer service
• Possible group interviews or assessment centers

Key Assessment Areas:

• Communication skills
• Problem-solving during busy hours
• Customer interaction proficiency

Application Tips:

• Emphasize customer service experience
• Demonstrate your outgoing personality
• Show flexibility regarding shift work

ATS Keywords: Customer Service, Order Taking, Communication, Teamwork

ASSUMPTION: The interview process places a high value on interpersonal skills and situational judgment.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone order systems
• Basic cleaning equipment

ASSUMPTION: Familiarity with common retail and service tools is beneficial but training is likely provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Encouragement of a fun work environment
• Respect and punctuality in team cooperation

Work Style:

• Dynamic and fast-paced
• Team-oriented but independently responsible
• Open to flexible and varied work hours

Self-Assessment Questions:

• How do you handle multiple tasks under pressure?
• What strategies do you use in customer conflict resolution?
• Are you comfortable working flexible shifts, including evenings?

ASSUMPTION: The cultural values emphasize teamwork, flexibility, and customer service dedication.

⚠️ Potential Challenges

• Handling high-volume periods effectively
• Managing different customer attitudes and expectations
• Balancing multiple tasks simultaneously
• Physical demands of maintaining store cleanliness

ASSUMPTION: The challenges align with typical entry-level roles in fast-paced retail environments.

📈 Similar Roles Comparison

• Similar customer service roles in competing fast-food establishments
• Retail cashier or associate positions
• Entry-level roles in hospitality industries

ASSUMPTION: This role compares with general customer-facing positions that require interpersonal skills and adaptability.

📝 Sample Projects

• Organizing a community promotional event
• Developing a process to enhance order efficiency
• Initiating a customer feedback improvement plan

ASSUMPTION: Sample projects provide opportunity to demonstrate initiative and strategic improvements.

❓ Key Questions to Ask During Interview

• What are the typical daily responsibilities for this position?
• How does the team handle peak-times or high volume orders?
• What opportunities are there for growth within the store?
• How is performance measured and rewarded in this role?
• What training programs are in place for new employees?

ASSUMPTION: These questions aim to clarify role expectations and professional development possibilities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential interview call
• Review and familiarize yourself with common customer service scenarios
• Highlight your interpersonal and multitasking skills in your application
• Be ready to discuss availability and flexibility for various shifts

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.