Customer Service Rep(05185) - 4801 Linton Blvd Ste 2A

📌 Core Information

🔹 Job Title: Customer Service Rep(05185) - 4801 Linton Blvd Ste 2A

🔹 Company: Domino's

🔹 Location: Delray Beach, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to provide excellent service and address inquiries.
• Efficiently handling orders and ensuring accuracy in processing customer requests.
• Maintaining cleanliness and safety standards within the store.
• Learning and advancing within the company’s internal career opportunities.

ASSUMPTION: This role is focused on developing customer service skills and provides a potential pathway for career advancements within Domino’s based on the emphasis on team members who have moved into management and franchisee roles.

📋 Key Responsibilities

✅ Demonstrating a friendly attitude and superior customer service skills.

✅ Managing phone and in-person orders effectively.

✅ Addressing customer concerns swiftly and effectively.

✅ Handling cash transactions accurately.

✅ Upselling products to enhance customer experience.

✅ Preparing pizzas and maintaining food quality standards.

✅ Ensuring hygiene and food safety compliance.

✅ Performing general cleaning duties to maintain the store environment.

✅ Supporting inventory management and stock handling.

✅ Assisting with equipment operation, including preparing work areas and maintaining infrastructure cleanliness.

ASSUMPTION: The responsibilities detailed focus not only on service but also operational tasks to support store efficiency. The explicit list suggests versatility is valued in this role.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of relevant customer service experience

Required Skills:

• Excellent communication skills
• Cash handling proficiency
• Basic arithmetic skills
• Strong customer service orientation

Preferred Skills:

• Experience in a fast-paced retail or food service environment
• Ability to work collaboratively in a team setting

ASSUMPTION: Given the entry-level nature of the role, formal education requirements are likely minimal, focusing more on soft skills and potential.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Opportunities for career growth
• Employee discounts on food products
• Structured on-the-job training

Working Hours: 40 hours per week

ASSUMPTION: Benefits seem geared towards integration into the Domino's culture and providing continual learning opportunities. Operational hours are standard full-time.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on innovation and global reach.

Company Size: 10,001+ employees, offering a broad array of growth opportunities and internal movements.

Founded: 1960

Company Description:

• A leader in technology within the restaurant industry.
• Focuses on franchise growth and employee development.
• Operates in over 17,100 stores across more than 90 markets worldwide.

Company Specialties:

• Pizza and sandwiches
• Marketing and technology innovation
• Data analytics and advertising

Company Website: Domino's Careers

ASSUMPTION: As a large-scale operation, the company offers a varied working environment with opportunities both locally and globally. Emphasis on technology suggests potential in digital innovations for customer engagement.

📊 Role Analysis

Career Level: Entry-level position with potential for growth into management roles.

Reporting Structure: Direct report to the store manager, with interaction with other team members.

Work Arrangement: On-site, within the Domino's outlet

Growth Opportunities:

• Progression to supervisory and managerial roles.
• Opportunity to become a franchise owner.
• Skill development through various internal training programs.

ASSUMPTION: The high mobility from entry-level positions to franchise ownership indicates a robust internal career development system.

🌍 Location & Work Environment

Office Type: Retail setting within a Domino’s pizza outlet

Office Location(s): 4801 Linton Blvd Ste 2A, Delray Beach, Florida

Geographic Context:

• Situated in a vibrant community with access to local amenities.
• Weather conditions typical of Florida, which may impact job tasks.
• Cultural diversity reflective of broader company values.

Work Schedule: Varied shifts to cover operational hours, possibly including weekends and holidays.

ASSUMPTION: The physical layout and community context suggest a dynamic and customer-focused work environment that requires adaptability to diverse conditions and customer interactions.

💼 Interview & Application Insights

Typical Process:

• Submit application via company website.
• Initial phone or video interview.
• In-person interview with store manager.

Key Assessment Areas:

• Customer service aptitude
• Ability to multitask and handle stress
• Communication and interpersonal skills

Application Tips:

• Highlight customer service experience.
• Showcase examples of problem-solving skills.
• Emphasize readiness to work in a team and follow procedures.

ATS Keywords: Customer Service, Cash Handling, Team Work, Food Safety, Order Processing

ASSUMPTION: The interviews likely emphasize situational behavioral questions given the focus on direct customer interactions and task management.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Phones for taking and managing orders
• Food preparation and safety equipment

ASSUMPTION: The job assumes familiarity with basic retail and kitchen technologies, pivotal for seamless operation within the store.

👔 Cultural Fit Considerations

Company Values:

• Customer focus and service excellence
• Innovation and continual improvement
• Diversity and inclusiveness

Work Style:

• Fast-paced and adaptable
• Collaborative teamwork environment
• Proactive problem-solving and efficiency

Self-Assessment Questions:

• Do I thrive in a lively, customer-facing environment?
• Can I manage tasks under pressure and deadlines?
• Am I effective in both independent and team settings?

ASSUMPTION: These considerations are based on the community-centric approach and customer-driven service model that Domino's employs.

⚠️ Potential Challenges

• Managing variable temperatures between different work areas
• Handling stressful rush periods with composure
• Adapting to physically demanding tasks like lifting and carrying heavy items
• Balancing multiple tasks and responsibilities simultaneously

ASSUMPTION: These challenges reflect the physical and operational constraints typical in food service environments, requiring proactive adaptability.

📈 Similar Roles Comparison

• Other roles may focus more on delivery instead of in-store service.
• Customer service roles in other industries might not offer as rapid advancement opportunities.
• Similar entry-level positions may not support a dual emphasis on operational and customer service skills.

ASSUMPTION: Assumes parallel roles may not incorporate such a strong progression path or dual operational focus as provided by Domino's structured approach.

📝 Sample Projects

• Implementing a new customer service initiative to improve order times.
• Leading a team project to optimize store inventory processes.
• Participating in a training program to improve upselling techniques.

ASSUMPTION: Sample projects typically connect operational efficiency with customer satisfaction metrics to enhance store performance.

❓ Key Questions to Ask During Interview

• What are the team dynamics like at this store?
• How does Domino's support career growth for entry-level employees?
• What metrics will I be evaluated on?
• Can you describe a typical day in this role?
• Are there special training programs for skill development?

ASSUMPTION: These questions will help candidates assess fit in terms of team support, growth opportunities, and operational expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential interview by reviewing typical customer service scenarios.
• Focus on highlighting relevant experience in your resume.
• Consider demonstrating how you align with Domino's customer service values.
• Follow-up on application status a week after submission.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.