Customer Service Rep(05290) - 100 Lee St

📌 Core Information

🔹 Job Title: Customer Service Representative (05290) - 100 Lee St

🔹 Company: Domino's

🔹 Location: Minden, Louisiana, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Taking and processing orders efficiently
• Preparing products and maintaining store cleanliness
• Operating equipment and managing inventory

ASSUMPTION: The primary focus of this role is customer interaction and pizza delivery support, which requires multitasking ability and attention to detail.

📋 Key Responsibilities

✅ Taking and processing phone and walk-in orders

✅ Preparing food products according to Domino's standards

✅ Maintaining cleanliness and order in the store

✅ Operating equipment safely and efficiently

✅ Managing stock and restocking ingredients as needed

✅ Handling cash transactions and giving proper monetary change

ASSUMPTION: Responsibilities are centered around operational efficiency and customer satisfaction.

🎯 Required Qualifications

Education: Not specified, minimum age requirement of 16

Experience: 0-2 years

Required Skills:

• Strong communication skills
• Basic math competencies for handling transactions
• Ability to work under varying temperatures and conditions

Preferred Skills:

• Previous customer service experience
• Experience in fast-paced environments

ASSUMPTION: Hands-on skills like cash management and customer interactions are essential, while prior experience is advantageous but not mandatory.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Opportunities for advancement within the company
• Training and development programs
• Flexible scheduling to accommodate personal commitments

Working Hours: 40 hours per week with potential for shift work and flexible schedules

ASSUMPTION: The role might offer standard benefits for entry-level positions in the food industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a well-established corporate structure

Founded: 1960

Company Description:

• Domino's is a leading global pizza delivery company
• Innovative in technology and customer interaction
• Committed to franchise and corporate growth

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's values innovation and customer-centricity, providing a dynamic work environment.

📊 Role Analysis

Career Level: Entry-level with opportunities for growth into management roles

Reporting Structure: Reports to shift or store manager

Work Arrangement: Full-time on-site with flexible scheduling

Growth Opportunities:

• Progression into management roles
• Potential franchise ownership
• Skill development in customer service and operations

ASSUMPTION: High potential for career advancement due to the company’s growth-oriented culture.

🌍 Location & Work Environment

Office Type: Retail/Restaurant store environment

Office Location(s): Minden, Louisiana

Geographic Context:

• Minden is a small city offering a tight-knit community feel
• Centrally located for easy access to local amenities
• Opportunity to serve a diverse customer base

Work Schedule: Flexible to accommodate peak hours and personal commitments

ASSUMPTION: The work environment is fast-paced, requiring adaptability to varying customer demands.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Participate in an initial phone screen
• Attend an in-person interview with store management

Key Assessment Areas:

• Customer service orientation
• Ability to handle cash and perform basic math
• Communication and teamwork skills

Application Tips:

• Highlight any customer service experience
• Emphasize flexibility and willingness to work varied schedules
• Show enthusiasm for career growth opportunities

ATS Keywords: Customer Service, Teamwork, Inventory Management, Cash Handling

ASSUMPTION: The application process evaluates basic competencies and customer interaction skills.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephones for order processing
• Basic kitchen equipment

ASSUMPTION: Familiarity with basic technology and equipment is critical for role performance.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Team collaboration
• Innovation in service delivery

Work Style:

• Fast-paced and dynamic
• Requires multitasking and adaptability
• Focus on quality and efficiency

Self-Assessment Questions:

• Can you handle busy and stressful environments?
• Are you comfortable working with diverse teams?
• Do you have a passion for providing excellent customer service?

ASSUMPTION: A positive and energetic attitude is desirable for successful cultural fit.

⚠️ Potential Challenges

• Working in high-temperature environments
• Managing quick shifts in customer demand
• Maintaining performance under stress
• Adapting to variable schedules

ASSUMPTION: Resilience and adaptability are key to overcoming challenges in a customer-focused role.

📈 Similar Roles Comparison

• Differentiates from delivery driver role with focus on in-store duties
• More customer interaction than back-of-house positions
• Less specialized than managerial roles but foundational for advancement

ASSUMPTION: Comparisons highlight the role's significance in customer service and operational support.

📝 Sample Projects

• Organizing a customer feedback campaign
• Implementing a new inventory management system
• Developing a team training module

ASSUMPTION: Projects may include initiatives to enhance customer experience and operational efficiency.

❓ Key Questions to Ask During Interview

• What career development opportunities are available at Domino's?
• How does Domino's ensure a positive workplace culture?
• What challenges do you anticipate in the role during peak times?
• How are shifts structured, and what flexibility can I expect?
• What tools and technologies will I be expected to use daily?

ASSUMPTION: Questions should reflect genuine interest in career growth and understanding the role's demands.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone screen by reviewing Domino's history and values
• Gather references from past employers or teachers
• Ensure your resume highlights relevant skills and experience
• Practice interview responses focused on customer service and adaptability

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.