Customer Service Rep(05316) - 110 5th St E

📌 Core Information

🔹 Job Title: Customer Service Rep(05316) - 110 5th St E

🔹 Company: Domino's

🔹 Location: Warrior, Alabama, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Handling customer inquiries and orders both in person and over the phone
• Operating store equipment and maintaining cleanliness
• Managing inventory and stocking ingredients
• Ensuring a friendly and efficient customer experience

ASSUMPTION: The position emphasizes high customer interaction and operational tasks, suggesting a dynamic work environment with opportunities for growth.

📋 Key Responsibilities

✅ Operate all equipment and stock ingredients

✅ Prepare products and process telephone orders

✅ Take inventory and complete paperwork

✅ Clean equipment and facility regularly

ASSUMPTION: Responsibilities involve multitasking between customer service and operational duties, implying a hands-on, active role.

🎯 Required Qualifications

Education: Not specified

Experience: Not specified formally, but interpersonal skills are crucial

Required Skills:

• Communication and interpersonal skills
• Basic math and cash handling
• Customer service orientation

Preferred Skills:

• Adaptability and problem-solving
• Time management and multitasking

ASSUMPTION: The job is ideal for individuals with strong customer service skills and the ability to handle various tasks efficiently.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible scheduling
• Opportunities for advancement
• Employee discounts

Working Hours: Approximately 40 hours per week with flexibility for part-time or full-time

ASSUMPTION: While salary details were not provided, the flexibility in hours and potential for career growth are significant benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large, structured organization with extensive resources

Founded: 1960, with a long-standing presence in the industry

Company Description:

• Globally recognized pizza delivery brand
• Innovative technology and marketing initiatives
• Strong focus on customer satisfaction and product quality

Company Specialties:

• Pizza and sandwich offerings
• Marketing and advertising excellence
• Advanced data analytics and digital innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is a leader in its market, offering employees stability and the chance to work in an innovative environment.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to store manager and team leaders

Work Arrangement: On-site position in a fast-paced retail environment

Growth Opportunities:

• Potential to advance to management positions
• Skills development in customer service and operations management
• Exposure to diverse areas of store operations

ASSUMPTION: This role provides a foundation for future growth within retail and customer service sectors.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 110 5th St E, Warrior, Alabama

Geographic Context:

• Located in a small city environment
• Community-oriented customer base
• Accessible to residents of Warrior, AL

Work Schedule: Flexible, aligning with business peaks during lunch and dinner hours

ASSUMPTION: The role is suited for individuals comfortable with a varied schedule and working in a small-town setting.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Communication skills and customer interaction
• Basic math and problem-solving abilities
• Adaptability to a fast-paced environment

Application Tips:

• Emphasize previous customer service experience
• Highlight flexibility and willingness to learn
• Show enthusiasm for the brand and the role

ATS Keywords: Customer service, Communication, Teamwork, Multitasking, Domino's

ASSUMPTION: A proactive application showcasing customer focus and problem-solving will stand out.

🛠️ Tools & Technologies

• Pizza preparation equipment
• Order processing software
• Cash handling systems

ASSUMPTION: Familiarity with basic computer operations and retail equipment will be advantageous.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction is a top priority
• Innovation and fun are core company principles
• Teamwork and collaboration are emphasized

Work Style:

• Fast-paced and dynamic environment
• Structured teamwork with defined roles
• Adaptable and responsive to changing demands

Self-Assessment Questions:

• Am I comfortable engaging with diverse customers?
• Can I handle multiple tasks efficiently?
• Am I adaptable to various shift timings?

ASSUMPTION: Candidates who thrive in interactive and fast-paced settings will fit well.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Adapting to shift and schedule changes
• Maintaining attention to detail in a busy environment
• Ensuring punctuality and reliability in all shifts

ASSUMPTION: The position requires resilience and strong organizational skills to navigate challenges effectively.

📈 Similar Roles Comparison

• Comparison with other entry-level customer service roles
• Similarities in skill and task requirements in competitive pizza chains
• Differences in company culture and growth pathways

ASSUMPTION: Job seekers should consider how Domino's unique brand culture aligns with their career aspirations.

📝 Sample Projects

• Assisting in store promotions and community events
• Participating in training sessions for new product launches
• Engagement in team-building activities

ASSUMPTION: Involvement in diverse projects will enhance job satisfaction and provide learning opportunities.

❓ Key Questions to Ask During Interview

• What opportunities for advancement exist within this role?
• How is success measured for customer service representatives?
• What is the team dynamic like at this specific location?
• How are shift schedules determined?
• What training programs are available for new employees?

ASSUMPTION: Asking the right questions can reveal essential insights about the company's operations and culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume is updated with relevant skills and experience
• Prepare for likely interview questions focusing on customer service scenarios
• Research the company's history and values to align your application
• Follow up with the hiring manager within a week of application submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.