Customer Service Rep(05320) - 903 ASU Blvd.

📌 Core Information

🔹 Job Title: Customer Service Rep(05320) - 903 ASU Blvd.

🔹 Company: Domino's

🔹 Location: Beebe, Arkansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Handling customer phone calls
• Processing orders accurately and efficiently
• Participating in pizza making
• Maintaining a clean work environment

ASSUMPTION: Based on typical customer service roles at Domino's, we assume responsibilities will extend to cross-functional tasks beyond what's listed, which is common in store roles.

📋 Key Responsibilities

✅ Take customer phone calls and assist with inquiries

✅ Process customer orders both in-store and over the phone

✅ Help in pizza making to ensure quality and speed

✅ Complete cash transactions and manage change appropriately

✅ Provide excellent customer service experiences

✅ Maintain cleanliness of the work area

✅ Lift and carry supplies up to 25 lbs

ASSUMPTION: It is assumed that employees need to multitask frequently due to the dynamic environment of a Domino's store.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Effective communication
• Basic math for cash handling
• Ability to follow directions
• Flexibility with work hours

Preferred Skills:

• Experience in food service industry
• Basic culinary skills

ASSUMPTION: Entry-level roles may not require prior experience, while skills in customer service are prioritized.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Employee discounts on meals
• Flexible scheduling options
• Training and development programs

Working Hours: Typically 40 hours per week, with weekend and holiday availability required

ASSUMPTION: Compensation is competitive with industry standards for entry-level roles in the food service sector.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Domino’s is a leading player in the global pizza and fast-food market.

Company Size: 10,001+ employees, offering robust resources and career opportunities typical of a large enterprise.

Founded: 1960 - Established legacy with ongoing innovation in the food service and digital order space.

Company Description:

• Recognized for innovation, such as voice-ordering apps
• Leading provider in over 17,000 stores across 90+ markets
• Commitment to being the top pizza company in every neighborhood

Company Specialties:

• Pizza
• Digital and marketing innovations
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a major brand, Domino's likely offers structured career pathways and a corporate culture focused on innovation.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their careers in customer service or the food industry.

Reporting Structure: Reports to the store manager or supervisor

Work Arrangement: On-site with potential for flexible scheduling

Growth Opportunities:

• Potential for promotion to shift leader or manager positions
• Opportunities to develop customer service and culinary skills
• Training programs to support professional development

ASSUMPTION: Given the company size, there may be opportunities for internal advancement with demonstrated performance and interest.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Beebe, Arkansas, and potentially other local store positions

Geographic Context:

• Located in a vibrant community with access to local amenities
• Close proximity to residential neighborhoods
• Accessible via public transportation or personal vehicle

Work Schedule: Will include weekends and holidays as part of standard industry practices

ASSUMPTION: Store location and shift flexibility are prime factors in customer and employee satisfaction.

💼 Interview & Application Insights

Typical Process:

• Submit application online through the company careers portal
• Initial phone screening or in-person interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to work in a fast-paced environment
• Flexibility and attitude

Application Tips:

• Highlight any previous customer service experience
• Emphasize flexibility and willingness to work varied shifts
• Prepare to discuss problem-solving skills and teamwork

ATS Keywords: Customer Service, Pizza Making, Flexibility, POS

ASSUMPTION: Emphasizing a customer-first attitude and flexibility will be crucial during the interview process.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephonic order processing tools
• Basic kitchen equipment

ASSUMPTION: Interacting with digital order system tools is expected, reflecting the company's tech-forward approach.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Team collaboration
• Continuous improvement

Work Style:

• Fast-paced and energetic
• Responsive to customer needs
• Team-oriented and collaborative

Self-Assessment Questions:

• Are you comfortable working in a fast-paced environment?
• Do you enjoy interacting with customers and providing assistance?
• Can you adapt to changing work schedules?

ASSUMPTION: A strong customer-centric mindset and enthusiasm for quick-paced work will suit potential candidates.

⚠️ Potential Challenges

• High volume of orders during peak hours
• Maintaining composure under pressure
• Balancing multiple tasks simultaneously
• Adapting to unexpected schedule changes

ASSUMPTION: Challenges typical of retail food environments, highlighting the need for resilience and adaptability.

📈 Similar Roles Comparison

• Compared to similar roles, compensation aligns with industry standards
• Work involves higher customer interaction than similar positions in non-food sectors
• Growth potential can be higher due to large company framework

ASSUMPTION: Domino's broad establishment and growth may offer better career progression than smaller competitors.

📝 Sample Projects

• Facilitate a friendly in-store pizza tasting event
• Assist in implementing a new order tracking system
• Participate in a community outreach volunteering day

ASSUMPTION: Sample projects can align with customer engagement and community relations often seen in franchise roles.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How do you measure success in this position?
• What opportunities for growth exist for someone in this role?
• How do you ensure team collaboration during busy hours?
• What are the most challenging aspects of this job?

ASSUMPTION: Questions should aim at understanding role expectations and company support systems for new employees.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume that highlights relevant customer service experience
• Expect a brief phone or in-person interview
• Review common customer scenarios to discuss problem-solving approaches during the interview
• Confirm availability for required shifts

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.