Customer Service Rep(05359) - 4905 John F Kennedy Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(05359) - 4905 John F Kennedy Blvd

🔹 Company: Domino's

🔹 Location: North Little Rock, Arkansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing frontline customer support and service excellence
• Maintaining store cleanliness and upkeep
• Efficiently handling pizza preparation and order management
• Operating store equipment and managing inventory

ASSUMPTION: The job overview assumes the candidate will be involved in various store operations beyond customer service, providing a well-rounded in-store experience.

📋 Key Responsibilities

✅ Operate all store equipment and ensure its cleanliness

✅ Stock ingredients and supplies appropriately across storage areas

✅ Prepare and handle orders efficiently

✅ Receive and process telephone orders accurately

✅ Maintain clean equipment and work areas on a regular basis

✅ Manage inventory through regular checks and complete associated paperwork

ASSUMPTION: Responsibilities assume a role that balances customer interaction with back-end operational tasks to ensure seamless store performance.

🎯 Required Qualifications

Education: Not specified (Minimum age requirement: 16 years)

Experience: Entry-level (0-2 years recommended)

Required Skills:

• Strong verbal and written communication
• Basic math proficiency
• Basic computer skills for order processing

Preferred Skills:

• Previous customer service experience
• Familiarity with pizza preparation and delivery services

ASSUMPTION: Required qualifications emphasize communication and basic operational skills, suggesting that prior pizza delivery/service experience is advantageous but not necessary.

💰 Compensation & Benefits

Salary Range: Industry comparable wage for entry-level roles in customer service

Benefits:

• On-the-job training and orientation
• Flexible work schedules to accommodate personal commitments
• Potential growth opportunities within Domino's franchise network

Working Hours: 40 hours per week, primarily evenings on Fridays and Saturdays

ASSUMPTION: Compensation likely includes hourly wages with potential for increased hours/higher wages during evenings or peak periods.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant and Food Services

Company Size: 10,001+ employees, indicating a large operational scale offering diverse career pathways

Founded: 1960, with a robust history in delivering quality and innovative products over decades

Company Description:

• Leading pizza delivery service with significant global presence
• Innovative in adopting new technologies for ordering and delivery
• Focus on customer satisfaction and team-oriented culture

Company Specialties:

• Pizza and Sandwiches
• Technology-driven solutions in food services
• Brand Marketing and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's large size and specialization in pizza delivery support their capacity to offer diverse roles and growth opportunities.

📊 Role Analysis

Career Level: Entry-level role ideal for individuals looking to begin or further develop a career in customer service

Reporting Structure: Reports directly to Store Manager with opportunities to advance based on performance

Work Arrangement: On-site, providing direct customer interaction and team collaboration

Growth Opportunities:

• Potential promotion to supervisory roles
• Franchise ownership opportunities through demonstrated excellence
• Opportunities to transition into corporate roles at Domino's

ASSUMPTION: This role assumes a dynamic growth trajectory within Domino's, supported by mentorship and in-house promotions.

🌍 Location & Work Environment

Office Type: Storefront with a fast-paced service environment

Office Location(s): 4905 John F Kennedy Blvd, North Little Rock, Arkansas

Geographic Context:

• Easy accessibility to the store premises from key neighborhoods
• Diverse customer base reflecting the local community
• Accessible by local public transport and major roads

Work Schedule: Flexible schedules with a focus on evening and weekend availability

ASSUMPTION: Work environment underscores team motivation and resilience, necessary in meeting high demand periods, especially weekends.

💼 Interview & Application Insights

Typical Process:

• Submission of online application through Domino's careers portal
• Initial phone screening for basic qualifications
• In-person interview at the store location for role-specific assessment

Key Assessment Areas:

• Customer service and communication skills
• Operational proficiency and adaptability
• Problem-solving capabilities and teamwork

Application Tips:

• Highlight any experience in fast-food or customer service roles
• Showcase flexibility in working hours and willingness to learn
• Emphasize strong interpersonal and communication skills

ATS Keywords: Customer Service, Fast-Food Experience, Flexible, Teamworker, Communicative

ASSUMPTION: The application process likely includes practical demonstrations of skills, especially in communication and task management.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Food preparation tools and equipment
• Order communication systems (telephone and digital)

ASSUMPTION: Tools used in the role are centered around maintaining high service standards and efficient order processing.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence in service and product
• Fostering a fun and inclusive workplace where diversity is celebrated
• Innovation in thinking and approach to service delivery

Work Style:

• Team-oriented and customer-focused
• Adaptable and resilient in a dynamic environment
• Detail-oriented and committed to quality assurance

Self-Assessment Questions:

• Can I thrive in a fast-paced work environment?
• Am I comfortable with varying work schedules including weekends?
• Do I enjoy working with people and handling customer queries?

ASSUMPTION: Cultural values suggest an environment conducive to individual growth while emphasizing collaborative success.

⚠️ Potential Challenges

• High-pressure situations during peak hours
• Need for multitasking and quick problem resolution
• Physical demands such as standing for extended periods
• Managing diverse customer expectations and needs

ASSUMPTION: Given Domino's operational model, challenges include maintaining high service levels and handling operational tasks effectively.

📈 Similar Roles Comparison

• Other pizza chains such as Pizza Hut or Papa John's may offer comparable roles
• Fast-food service positions at McDonald's or Subway
• Retail associate roles with similar customer service focus

ASSUMPTION: Domino's role likely offers unique growth potential and training support given its franchise model, positioning it favorably against similar positions.

📝 Sample Projects

• Implementing an in-store promotion aimed at upselling
• Participating in a team-led customer service initiative to improve satisfaction scores
• Assisting in the roll-out of a new product line within the store

ASSUMPTION: Sample projects assume a dynamic work culture with opportunities to contribute creatively to store success.

❓ Key Questions to Ask During Interview

• What are typical shifts and how flexible are weekly schedules?
• What growth opportunities are there for those in customer service roles?
• How does Domino's support continuous employee training and development?
• What challenges are common in this role and how are they addressed?
• How does the company measure performance and customer satisfaction at the store level?

ASSUMPTION: Interview questions are crafted to understand role expectations, growth paths, and corporate support structures at Domino’s.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Domino's Career Page
• Ensure your resume highlights relevant customer service or fast-food experience
• Be prepared for a phone screening discussing availability and basic qualifications
• Schedule and attend an in-person interview for further assessment
• Prepare to discuss any previous relevant experience or skills

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.