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Customer Service Rep(05362) - 75639 Alabama HWY 77

Domino's
Full-time
On-site
Lincoln, Alabama, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(05362) - 75639 Alabama HWY 77

πŸ”Ή Company: Domino's

πŸ”Ή Location: Lincoln, Alabama, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing excellent customer service
  • Handling and processing pizza orders
  • Working in a fast-paced and fun environment
  • Opportunities for growth within the company

ASSUMPTION: The job primarily involves direct interaction with customers, requiring strong interpersonal skills and adaptability to a dynamic environment.

πŸ“‹ Key Responsibilities

βœ… Operate all store equipment efficiently.

βœ… Prepare and stock ingredients and manage inventory.

βœ… Receive and process phone and in-person orders.

βœ… Maintain cleanliness and safety in the store.

βœ… Complete required paperwork and tasks as needed.

ASSUMPTION: The responsibilities necessitate both individual and team tasks, emphasizing multitasking and efficiency under varying conditions.

🎯 Required Qualifications

Education: Not specified, candidates as young as 16 can apply.

Experience: Experience not required; training provided on the job.

Required Skills:

  • Basic math skills (addition, subtraction, multiplication, division)
  • Good communication skills
  • Problem-solving abilities

Preferred Skills:

  • Previous customer service experience
  • Familiarity with point-of-sale systems

ASSUMPTION: Experience level is open to entry-level candidates, focusing more on attitude and willingness to learn.

πŸ’° Compensation & Benefits

Salary Range: Not specified (typically entry-level, hourly rate competitive in industry)

Benefits:

  • Flexible scheduling
  • Opportunities for advancement
  • Employee discounts

Working Hours: Full-time (40 hours); flexibility required for shifts during peak hours.

ASSUMPTION: Compensation likely aligns with industry standards for entry-level positions at similar establishments.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The restaurant industry, focusing on fast food and delivery.

Company Size: Over 10,001 employees, offering vast opportunities for growth and networking.

Founded: 1960, has expanded significantly over decades.

Company Description:

  • A leader in pizza delivery worldwide
  • Innovative approaches to customer service and technology
  • Commitment to creating a fun work environment

Company Specialties:

  • Pizza and sandwiches
  • Digital innovation in delivery
  • Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company scales globally but retains a local approach to employee management, offering personalized growth paths.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for individuals starting their careers.

Reporting Structure: Reports likely to store manager or shift supervisor.

Work Arrangement: Full-time on-site, in-store operations.

Growth Opportunities:

  • Advancement to supervisory positions
  • Potential shift to management or franchise ownership
  • Cross-training in other departments

ASSUMPTION: The role is structured to facilitate upward mobility for motivated employees, a common practice in the industry.

🌍 Location & Work Environment

Office Type: Retail store, customer-facing environment.

Office Location(s): 75639 Alabama HWY 77, Lincoln, Alabama

Geographic Context:

  • Convenient access to local communities
  • Proximity to major highways for ease of delivery
  • A community-centered service location

Work Schedule: Varies by store needs; includes nights and weekends.

ASSUMPTION: The job requires flexibility to meet peak operation demands typical of the food service industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit an online application with a resume
  • Initial screening call by a recruiter
  • In-person interview with store manager

Key Assessment Areas:

  • Customer service orientation
  • Ability to handle stress and multi-task
  • Communication skills

Application Tips:

  • Highlight any previous customer service experience
  • Demonstrate a flexible attitude in your application
  • Research Domino's company culture and values

ATS Keywords: Customer service, teamwork, adaptability, problem-solving, communication

ASSUMPTION: While specific application steps can vary, key areas like customer interaction and adaptability are universally important.

πŸ› οΈ Tools & Technologies

  • Point-of-sale systems
  • Telephone systems
  • Basic office software

ASSUMPTION: Familiarity with basic computer and communication tools is essential, aligning with typical retail environments.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to excellence in service
  • Innovative thinking and problem-solving
  • Teamwork and collaboration

Work Style:

  • Fast-paced and dynamic
  • Customer-focused with a service-oriented mindset
  • Team-oriented with individual accountability

Self-Assessment Questions:

  • Are you comfortable working in a high-pressure environment?
  • Do you enjoy interacting with diverse groups of people?
  • Can you manage and prioritize tasks effectively?

ASSUMPTION: The role requires energetic individuals who thrive in lively and customer-centered settings.

⚠️ Potential Challenges

  • Adapting to a fast-paced environment
  • Managing peak business hours efficiently
  • Ensuring inventory and order accuracy
  • Maintaining high customer service standards

ASSUMPTION: Challenges commonly encountered in customer service roles, requiring resilience and adaptability.

πŸ“ˆ Similar Roles Comparison

  • Similar customer service roles in retail or food service
  • Entry-level positions in fast-paced industries
  • Opportunities for advancement in service-oriented businesses

ASSUMPTION: Entry-level customer service positions share attributes such as customer interaction, adaptability, and growth potential.

πŸ“ Sample Projects

  • Participating in a community outreach program for the store
  • Developing a new method to streamline order processing
  • Leading a store campaign aiming at customer satisfaction

ASSUMPTION: Projects may involve customer engagement, team collaboration, and operational efficiency, reflective of a store setting.

❓ Key Questions to Ask During Interview

  • What does a typical day look like for this role?
  • How does Domino's support career growth for its employees?
  • What are the most important qualities for a team member to succeed here?
  • How is performance measured and reviewed?
  • What training or support is available to employees?

ASSUMPTION: Interview questions are intended to provide clarity on growth, expectations, and support within the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare for an initial screening call
  • Attend the in-person interview at the Lincoln location
  • Bring references or letters of recommendation if possible
  • Follow up after the interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.