Customer Service Rep(05479) - 1150 Hixson Pike

📌 Core Information

🔹 Job Title: Customer Service Rep (05479) - 1150 Hixson Pike

🔹 Company: Domino's

🔹 Location: Chattanooga, Tennessee, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers to process orders and address inquiries
• Preparing and assembling food products accurately and efficiently
• Maintaining cleanliness and standards within the store environment
• Supporting inventory management and stocking duties

ASSUMPTION: While the job description highlights a dynamic and potentially fast-paced environment, successful candidates might need to independently balance responsibilities and adhere to quality standards given the specific industry nature.

📋 Key Responsibilities

✅ Taking and processing customer orders both in-person and via phone

✅ Preparing various Domino's menu items accurately

✅ Operating store equipment effectively and safely

✅ Stocking and managing ingredient inventory

✅ Maintaining cleanliness of the store environment

✅ Receiving and processing inventory deliveries

ASSUMPTION: The role may require flexibility in task management and prioritization, especially during peak hours, to ensure efficient operation and customer satisfaction.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or related fields

Required Skills:

• Strong communication skills
• Basic math skills
• Ability to handle cash transactions accurately

Preferred Skills:

• Experience in a fast-paced environment
• Adaptability to changing conditions

ASSUMPTION: Given the entry-level nature, emphasis on strong communication and basic math skills may suggest a preference for candidates who are detail-oriented and customer-focused.

💰 Compensation & Benefits

Salary Range: Not specified; however, typical roles such as this in the industry might range from $10 to $15 per hour depending on location and experience.

Benefits:

• On-the-job training and development opportunities
• Potential for career advancement within the company
• Employee discount on store products

Working Hours: 40 hours per week, with potential flexibility depending on store needs

ASSUMPTION: Benefits may vary based on location and store; applicants should verify directly with hiring personnel or review local postings.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant Industry, specifically within the quick-service food sector

Company Size: 10,001+ employees, providing a vast support network and resource availability

Founded: 1960

Company Description:

• Committed to innovation through technology and service improvement
• Operates globally with approximately 17,100 stores in 90+ markets
• The company culture emphasizes fun, teamwork, and customer satisfaction

Company Specialties:

• Pizza and sandwich offerings
• Marketing and digital innovations
• Technology and data analytics advancements

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The brand's extensive size and resources suggest significant opportunities for growth and career advancements for employees, particularly within the restaurant operations and management fields.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their career in customer service

Reporting Structure: Typically reports to Store Manager or Assistant Manager

Work Arrangement: On-site, providing direct customer interaction and team collaboration

Growth Opportunities:

• Potential promotion to supervisory positions
• Opportunities for cross-training in various store functions
• Pathway to franchise ownership with proven performance

ASSUMPTION: Career growth likely depends not only on job performance but also on the ability to adapt to multiple roles and responsibilities.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Located at 1150 Hixson Pike, Chattanooga, TN

Geographic Context:

• Chattanooga is known for its vibrant community and scenic surroundings
• The store's location offers a mix of urban and suburban amenities
• Access to public transportation may vary based on local routes

Work Schedule: Primarily set to store hours; flexibility required during peak operations

ASSUMPTION: The role might require availability during evenings and weekends, which are high traffic periods for Domino's stores.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone screening or interview
• In-person interview with hiring manager

Key Assessment Areas:

• Customer service capability
• Adaptability to a team-based environment
• Basic problem-solving skills

Application Tips:

• Emphasize any previous customer service experience
• Highlight adaptability and willingness to learn
• Be prepared to discuss availability and flexibility

ATS Keywords: Customer Service, Communication, Teamwork, Flexibility, Food Service

ASSUMPTION: The hiring process likely values practical experience and character attributes, such as teamwork and customer handling, over formal education.

🛠️ Tools & Technologies

• Point-of-Sale (POS) systems
• Telecommunication systems for customer interactions
• Food preparation equipment

ASSUMPTION: Familiarity with technology and systems used in quick-service restaurant environments may be advantageous.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Emphasis on innovation and continuous improvement
• Team spirit and collaborative work environment

Work Style:

• Fast-paced with focus on efficiency
• Requires strong communication and teamwork
• Adaptability to changing workloads and priorities

Self-Assessment Questions:

• Are you comfortable working in a customer-facing role?
• Can you adapt quickly to changing tasks and environments?
• Do you enjoy problem-solving and process improvements?

ASSUMPTION: Candidates who thrive on teamwork, adaptability, and continuous improvement will likely find a strong cultural fit at Domino’s.

⚠️ Potential Challenges

• Managing time effectively during high-pressure situations
• Working in a physically demanding environment
• Adapting to sudden changes in store conditions
• Balancing multiple tasks and duties simultaneously

ASSUMPTION: Roles in high-traffic areas demand tolerance to stress and efficient task juggling abilities.

📈 Similar Roles Comparison

• Similar entry-level positions in food service often share customer interaction focus
• Unlike some roles, potential for advancement to managerial positions is more emphasized here
• Practical, hands-on experience is highly prioritized over education in this context

ASSUMPTION: Opportunities for internal growth and career development might be more pronounced compared to comparable roles elsewhere.

📝 Sample Projects

• Initiatives to improve customer service quality
• Participation in store promotional events and campaigns
• Involvement in inventory management improvement processes

ASSUMPTION: Involvement in projects helps improve operational understanding and career progression readiness.

❓ Key Questions to Ask During Interview

• What are the typical career advancement paths available?
• How does the store manage team performance and feedback?
• What are the expectations during peak operating hours?
• How is training and development facilitated for new hires?
• What are the biggest challenges currently facing the store?

ASSUMPTION: Inquiring about growth and challenges may provide candidates with insights into potential job fit and align expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for a potential phone screening
• Be ready to discuss your schedule availability
• Research more about Domino's values and culture

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.