Customer Service Rep(05481) - 4155 Ringgold Rd

📌 Core Information

🔹 Job Title: Customer Service Representative (05481) - 4155 Ringgold Rd

🔹 Company: Domino's

🔹 Location: East Ridge, Tennessee, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Taking and processing customer orders efficiently
• Preparing food products following Domino's standards
• Maintaining cleanliness and organization within the store
• Operating store equipment safely and effectively

ASSUMPTION: The role is focused on front-line customer interaction and store operations. The candidate is expected to manage both tasks simultaneously due to the nature of the position.

📋 Key Responsibilities

✅ Taking and processing customer orders

✅ Preparing a variety of food products

✅ Operating equipment, including ovens and computers

✅ Maintaining inventory by stocking ingredients

✅ Cleaning the facility and equipment daily

✅ Engaging with customers to provide excellent service

ASSUMPTION: Candidates will be responsible for multiple tasks at once, necessitating strong multitasking and communication skills.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service setting

Required Skills:

• Customer Service Skills
• Communication Skills
• Basic Math Skills

Preferred Skills:

• Inventory Management
• Food Preparation Experience

ASSUMPTION: Some preferred skills are assumed based on the typical responsibilities of a customer service role in the food industry

💰 Compensation & Benefits

Salary Range: Not specified (typically entry-level wages in the industry around $10-$15/hour)

Benefits:

• Flexible schedules
• Opportunity for advancement
• Employee discounts

Working Hours: 40 hours a week with potential for flexible scheduling

ASSUMPTION: Compensation and benefits align with typical offerings in fast food chains for entry-level positions.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing specifically on quick-service pizza delivery

Company Size: 10,001+ employees, providing numerous career growth opportunities

Founded: 1960

Company Description:

• Leading in pizza delivery worldwide
• Innovative in integrating technology into customer service
• Supportive of career progression from entry-level to franchise ownership

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's has a strong emphasis on technology and innovation within the food service industry.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals beginning their careers in customer service

Reporting Structure: Report to the Store Manager or Assistant Manager

Work Arrangement: On-site with flexible scheduling options

Growth Opportunities:

• Advancement to supervisory or management roles
• Potential to become a franchise owner
• Skill development through on-the-job training

ASSUMPTION: Opportunities for growth are aligned with Domino's business model of promoting from within.

🌍 Location & Work Environment

Office Type: Fast-paced pizza restaurant environment

Office Location(s): 4155 Ringgold Rd, East Ridge, Tennessee, United States

Geographic Context:

• Located in a bustling neighborhood with high customer traffic
• Accessible area, potentially near schools and businesses
• Local community engagement through deliveries and promotions

Work Schedule: May include nights and weekends to cover peak demand periods

ASSUMPTION: The work environment requires adaptability to manage customer service and operations effectively.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial phone screening
• In-person interview with the store manager

Key Assessment Areas:

• Customer service skills and attitude
• Ability to multitask under pressure
• Adaptability to dynamic environments

Application Tips:

• Highlight experience in fast-paced environments
• Demonstrate strong communication abilities
• Be prepared to discuss how you handle stressful situations

ATS Keywords: Customer Service, Communication, Teamwork, Fast-paced, Multitasking

ASSUMPTION: The process is designed to evaluate candidates' fit for a fast-paced customer service role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for order taking
• Basic cooking and prep equipment

ASSUMPTION: Knowledge of basic restaurant tools and technologies is essential for efficiency in this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Focus on teamwork and collaboration
• Encouragement of personal and professional growth

Work Style:

• Collaborative and supportive team environment
• Fast-paced and customer-focused setting
• Emphasis on quick problem-solving and adaptability

Self-Assessment Questions:

• Can you handle a fast-paced work environment?
• Are you capable of multitasking effectively?
• Do you enjoy working in a customer service role?

ASSUMPTION: Cultural fit emphasizes teamwork and a customer-oriented mindset as keys to success at Domino's.

⚠️ Potential Challenges

• Managing stress during peak hours
• Maintaining quality and speed in service
• Adapting to changing priorities and tasks
• Working in varying temperature conditions

ASSUMPTION: Challenges relate to the dynamic and high-pressure nature of restaurant operations.

📈 Similar Roles Comparison

• Similar to roles in other fast food chains like McDonald's or Pizza Hut in scope and responsibilities
• Opportunity for fast progression compared to similar roles outside the food service industry
• Customer interaction more frequent and direct compared to non-service roles

ASSUMPTION: The role is comparable to entry-level positions in similar businesses, with a unique emphasis on rapid internal promotion.

📝 Sample Projects

• Organizing promotional events to engage customers
• Implementing new customer service strategies
• Participating in local community service initiatives

ASSUMPTION: Projects may focus on both internal operations and external customer engagement activities.

❓ Key Questions to Ask During Interview

• What does a typical day look like for someone in this role?
• How is success measured in this position?
• What does Domino's do to support career growth?
• How does the team handle peak service times?
• What opportunities are there for advancement?

ASSUMPTION: These questions aim to clarify role expectations and opportunities for career advancement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for potential virtual or in-person interviews
• Research the company to understand their mission and values better
• Follow up with the hiring manager after interviews to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.