📌 Core Information
🔹 Job Title: Customer Service Representative (05485) - 5730 Highway 58
🔹 Company: Domino's
🔹 Location: Harrison, Tennessee, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: Not specified
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service and ensuring customer satisfaction.
- Taking and processing customer orders effectively and efficiently.
- Preparing food products while adhering to company standards.
- Maintaining a clean and organized work environment.
ASSUMPTION: The emphasis on customer service suggests that interpersonal skills are crucial for success in this position. Additionally, flexibility in schedules may be an advantage for students or those needing secondary employment.
📋 Key Responsibilities
✅ Take and process telephone and in-person orders.
✅ Prepare pizzas and other food items according to company recipes and standards.
✅ Maintain store cleanliness and ensure equipment and facilities are sanitized.
✅ Stock and manage inventory, ensuring freshness and availability of ingredients.
✅ Communicate effectively with team members to ensure smooth store operations.
ASSUMPTION: Responsibilities indicate a dynamic role requiring multitasking and effective communication with customers and peers.
🎯 Required Qualifications
Education: No formal education requirements are specified.
Experience: 0-2 years in customer service or a related field preferred.
Required Skills:
- Strong communication skills for both verbal and written instructions.
- Basic math skills and the ability to handle cash transactions accurately.
- Ability to use a computer for order processing.
Preferred Skills:
- Previous experience in a customer service role.
- Understanding of inventory management.
ASSUMPTION: The position may not require extensive qualifications but emphasizes reliability and communication abilities.
💰 Compensation & Benefits
Salary Range: Not specified. Typically, customer service positions offer competitive hourly rates in line with industry standards.
Benefits:
- Flexible scheduling options.
- Opportunities for career advancement within the company.
- On-the-job training and development.
Working Hours: 40 hours per week, with potential flexibility for part-time arrangements if needed.
ASSUMPTION: Benefits likely include flexible hours and growth opportunities within the Domino's network.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants - a rapidly evolving sector emphasizing fast service and customer satisfaction.
Company Size: 10,001+ employees, suggesting extensive resources and potential career growth opportunities.
Founded: 1960
Company Description:
- A global leader in pizza delivery, renowned for innovation and customer-centric service.
- Over 17,100 stores across more than 90 markets worldwide.
- Focus on creating and expanding digital and tech solutions for customer ease.
Company Specialties:
- Pizza and sandwiches
- Technology and data analytics
- Digital marketing and advertising
Company Website: Domino's Careers
ASSUMPTION: The company's global presence indicates a stable and expansive enterprise that encourages innovation and growth.
📊 Role Analysis
Career Level: Entry-level, suitable for individuals starting their careers or seeking flexible work arrangements.
Reporting Structure: Reports to store management; works with team members to ensure store operations.
Work Arrangement: Primarily on-site with potential evening and weekend hours, aligning with traditional retail and food service environments.
Growth Opportunities:
- Advancement to supervisory or managerial positions.
- Potential progression to franchise ownership or corporate roles.
- Skill development in customer service, operations, and management.
ASSUMPTION: The role provides a foundational experience with opportunities for upward mobility based on performance.
🌍 Location & Work Environment
Office Type: Store-based, engaging with both staff and customers directly.
Office Location(s): 5730 Highway 58, Harrison, Tennessee
Geographic Context:
- Located in a suburban area providing access to a growing customer base.
- Part of the vibrant community of Harrison, TN, known for its friendly atmosphere.
- Convenient location for local residents seeking part-time or full-time employment.
Work Schedule: Varied based on store needs, likely including weekend and evening shifts.
ASSUMPTION: The environment is dynamic and customer-focused, typical for retail locations.
💼 Interview & Application Insights
Typical Process:
- Online application submission via the company's career portal.
- Initial phone screening by the hiring manager.
- On-site interview focusing on skills and customer service aptitude.
Key Assessment Areas:
- Customer interaction capabilities and communication skills.
- Ability to handle tasks under pressure and multitask effectively.
- Alignment with company values and team collaboration ability.
Application Tips:
- Highlight any prior customer service experience or relevant skills.
- Showcase flexibility, adaptability, and willingness to learn.
- Demonstrate an understanding of the brand and its customer service philosophy.
ATS Keywords: Customer Service, Communication, Teamwork, Food Preparation, Cash Handling
ASSUMPTION: The interview process is likely straightforward, focusing on soft skills and client-facing attributes.
🛠️ Tools & Technologies
- Point-of-sale systems
- Telephone systems for order-taking
- Basic kitchen equipment for food preparation
ASSUMPTION: Familiarity with standard retail and foodservice technology will be beneficial.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Emphasis on teamwork and collaboration
- Innovation and adaptability
Work Style:
- Fast-paced and team-oriented environment
- Customer-focused with a goal of consistently high service levels
- Structured and process-driven work approach
Self-Assessment Questions:
- Am I comfortable working in a fast-paced, customer-facing environment?
- Do I possess the ability to work well in a team setting?
- Am I looking for a role with opportunities for growth and advancement?
ASSUMPTION: Successful candidates will thrive in dynamic, service-oriented settings where flexibility and initiative are valued.
⚠️ Potential Challenges
- Adapting to high-stress situations during peak hours.
- Maintaining composure and service quality in diverse customer interactions.
- Meeting the physical demands of the role, including lifting and standing.
- Navigating variable work hours, including nights and weekends.
ASSUMPTION: Challenges mostly revolve around typical service environment dynamics and require resilience and adaptability.
📈 Similar Roles Comparison
- Customer Service roles in retail often focus on sales interaction and checkout processes.
- Food service positions may include more direct food preparation responsibilities.
- Roles in larger corporations might offer more structured career paths and benefits.
ASSUMPTION: Comparing similar roles helps understand the balance between customer interaction and operational duties.
📝 Sample Projects
- Improve efficiency of order-taking during peak hours.
- Develop a small team project to boost store sales through promotions.
- Participate in or lead community engagement events sponsored by Domino's.
ASSUMPTION: Projects may vary but generally aim to enhance customer experience and operational efficiency.
❓ Key Questions to Ask During Interview
- What does a typical day look like for a Customer Service Representative here?
- How do you define excellent customer service at Domino's?
- What opportunities for growth and development are available?
- What challenges does the team currently face, and how can a new hire help overcome them?
- Can you describe the team dynamics and how roles collaborate?
ASSUMPTION: Asking informed questions will demonstrate initiative and genuine interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant experience and skills.
- Prepare for potential phone screening by reviewing your customer service experiences.
- Be ready to discuss your adaptability and teamwork skills during interviews.
- Follow up with a thank-you note after your interview to express appreciation and reiterate interest.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
