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Customer Service Rep(05526) - 122-H Avalon Dr

Domino's
Full-time
On-site
Salisbury, North Carolina, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (05526) - 122-H Avalon Dr

πŸ”Ή Company: Domino's

πŸ”Ή Location: Salisbury, North Carolina, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Flexible work schedule
  • Involvement in pizza making
  • Competitive compensation
  • Enjoyable work environment

ASSUMPTION: This position involves active engagement with customers and some operational tasks in the food service industry, typically associated with flexible shift work.

πŸ“‹ Key Responsibilities

βœ… Answering phone calls from customers

βœ… Assisting customers with their inquiries and orders

βœ… Participating in pizza making and preparation

ASSUMPTION: Responsibilities are focused on customer interaction and support, along with operational duties typical in food service roles.

🎯 Required Qualifications

Education: High School Diploma or equivalent required

Experience: Prior experience in customer service or food service is beneficial but not mandatory

Required Skills:

  • Strong communication skills
  • Basic problem-solving abilities
  • Team collaboration

Preferred Skills:

  • Familiarity with food preparation
  • Experience in fast-paced environments

ASSUMPTION: The position is open to entry-level candidates with emphasis placed on interpersonal skills and teamwork.

πŸ’° Compensation & Benefits

Salary Range: Industry-standard for entry-level positions; hourly wage likely to be between $8 to $12 depending on location and experience.

Benefits:

  • Flexible scheduling options
  • Opportunity for tips
  • Employee discounts on food

Working Hours: Approximately 40 hours a week with potential for part-time arrangements

ASSUMPTION: Compensation typically includes base pay plus tips, common in customer service roles in the food sector.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurant and food service, with a focus on quick service

Company Size: 10,001+ employees, indicating a large corporate structure with diverse roles and opportunities

Founded: 1960, based in Ann Arbor, MI

Company Description:

  • Pioneering initiatives in technology and customer service
  • Global reach with operations in 90+ markets
  • Focus on quality and innovation in food service

Company Specialties:

  • Pizza
  • Marketing
  • Technology and data analytics

Company Website: Domino's Careers

ASSUMPTION: Domino's offers extensive career paths within a well-established brand in the fast food and restaurant industry globally.

πŸ“Š Role Analysis

Career Level: Entry-level position with growth potential in customer service or management roles

Reporting Structure: Typically reports to a store manager or shift supervisor

Work Arrangement: On-site role, may include evening and weekend shifts

Growth Opportunities:

  • Advancement to supervisory roles or management
  • Skills development in customer interaction
  • Experience working in a dynamic team environment

ASSUMPTION: Opportunities for advancement are available for motivated individuals with strong customer service results.

🌍 Location & Work Environment

Office Type: Fast-paced, customer-oriented retail environment

Office Location(s): Specific to Salisbury, North Carolina location

Geographic Context:

  • Located within a vibrant community with local amenities
  • Accessible by public transportation
  • Presence in key commercial areas

Work Schedule: Primarily flexible with full-time shifts available

ASSUMPTION: The work environment is conducive to high levels of customer interaction and team collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screening
  • In-person interview with store manager

Key Assessment Areas:

  • Customer service skills
  • Ability to work in a team
  • Cultural fit and communication skills

Application Tips:

  • Highlight previous customer service experience
  • Emphasize adaptability and willingness to learn
  • Be prepared to discuss availability and scheduling flexibility

ATS Keywords: Customer Service, Teamwork, Communication, Pizza, Food Service

ASSUMPTION: The selection process weighs heavily on customer service aptitude and availability flexibility.

πŸ› οΈ Tools & Technologies

  • POS systems for order entry
  • Basic kitchen equipment for food preparation
  • Telephone and communication systems

ASSUMPTION: Familiarity with basic technology and food preparation tools is beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to service excellence
  • Innovation in food service
  • Teamwork and collaboration

Work Style:

  • Fast-paced, customer-centric approach
  • Emphasis on teamwork and cooperation
  • Flexible and adaptable work practices

Self-Assessment Questions:

  • Am I comfortable working in a dynamic, fast-paced environment?
  • Do I enjoy interacting with customers and addressing their needs?
  • Can I adapt to changing schedules and job demands?

ASSUMPTION: Aligning with company values on service, teamwork, and innovation is crucial for success in this role.

⚠️ Potential Challenges

  • Handling a high volume of customer interactions
  • Balancing multiple tasks during peak hours
  • Adapting to rapidly changing customer service scenarios
  • Maintaining customer satisfaction while ensuring food quality

ASSUMPTION: Challenges often include high-pressure service situations and multitasking demands.

πŸ“ˆ Similar Roles Comparison

  • Similar entry-level positions in fast food and quick service industries
  • Comparable roles may involve varying levels of customer interaction
  • Opportunities for role specialization can vary across brands

ASSUMPTION: Many customer service roles in the food industry share similar foundational skills and responsibilities.

πŸ“ Sample Projects

  • Developing customer greeting protocols
  • Planning and implementing team-building activities
  • Creating a feedback system to improve customer service practices

ASSUMPTION: Projects likely focus on enhancing customer experience and team effectiveness.

❓ Key Questions to Ask During Interview

  • What are the typical career paths for a Customer Service Representative at Domino's?
  • How does Domino's ensure a supportive team environment?
  • What are the main challenges faced by new employees in this role?
  • What training programs are available for skill development?
  • How does performance impact potential job advancement opportunities?

ASSUMPTION: Prospective employees should inquire about growth opportunities, team culture, and support mechanisms.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume is up-to-date and highlights relevant skills
  • Prepare for a phone screening with typical customer service questions
  • Be ready to discuss your availability and flexibility during the interview
  • Follow up with the hiring manager post-interview to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.