Customer Service Rep(05663) - 1223 16th Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (05663) - 1223 16th Ave

🔹 Company: Domino's

🔹 Location: Conway, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025 02:53:31 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service interactions
• Maintaining compliance with Domino’s operational standards
• Supporting the team in daily duties
• Fostering a friendly and engaging environment

ASSUMPTION: This position is likely suitable for individuals seeking entry-level customer service experience while offering opportunities to advance into management, as implied by the flexible schedule and growth options noted in the job description.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a positive attitude.

✅ Operating the cash register and processing customer payments accurately.

✅ Preparing food items according to established recipes and procedures.

✅ Upholding the cleanliness and organization of the restaurant.

✅ Adhering to Domino’s professional appearance standards.

✅ Performing additional duties as assigned by management.

ASSUMPTION: These responsibilities suggest a focus on maintaining high customer satisfaction and ensuring smooth operation of the store through teamwork and compliance with standards.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role, demonstrating strong interpersonal skills

Required Skills:

• Customer service orientation
• Effective communication
• Ability to work well in a team

Preferred Skills:

• Experience in the food service industry
• Familiarity with point-of-sale systems

ASSUMPTION: Training is provided, allowing candidates with minimal experience to apply. The focus is on interpersonal skills and team dynamics.

💰 Compensation & Benefits

Salary Range: Not specified, likely informed by industry standards and local living wage

Benefits:

• Weekly pay
• Flexible schedule
• Referral bonuses
• Employee discounts
• Employee assistance program

Working Hours: 40 hours per week, with potential for shift variability

ASSUMPTION: Compensation likely includes hourly wage commensurate with experience, and benefits packages emphasize flexibility and discounts key to employees in the food service sector.

📌 Applicant Insights

🔍 Company Context

Industry: A leader in the restaurant industry, specializing in fast-food pizza service

Company Size: 10,001+ employees, offering numerous opportunities for career growth and advancement through a large-scale operation

Founded: 1960 in Ann Arbor, MI

Company Description:

• Domino's is a renowned global pizza delivery brand.
• Focused on innovation in service and technology.
• Strong emphasis on customer satisfaction and brand engagement.

Company Specialties:

• Pizza and food items
• Market innovation
• Digital and technology advancements

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s growth and scale imply ample opportunities for career development and innovation-driven work culture.

📊 Role Analysis

Career Level: Entry-level role with growth potential into management positions

Reporting Structure: Reports typically to store managers or shift leaders

Work Arrangement: On-site role with flexibility in shift timings

Growth Opportunities:

• Opportunity to advance into supervisory roles
• Training programs available for skill development
• Potential for role diversification within Domino’s locations

ASSUMPTION: The job supports career progression through merit-based advancements and in-house training initiatives.

🌍 Location & Work Environment

Office Type: Fast-paced, customer-facing setting within a pizzeria

Office Location(s): 1223 16th Ave, Conway, SC

Geographic Context:

• A suburban environment with diverse customer interactions
• Proximity to local communities and residential areas
• Access to various amenities typical in Conway, SC

Work Schedule: Flexible, dependent on peak hours, including weekends and evenings

ASSUMPTION: The work environment is supportive and vibrant, central to location-based services and community impact.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Phone screening by HR
• In-person interview with the store manager

Key Assessment Areas:

• Customer service skills
• Teamwork and communication abilities
• Flexibility in work schedule

Application Tips:

• Highlight customer service experience
• Emphasize flexibility and willingness to learn
• Show eagerness to grow with the company

ATS Keywords: Customer service, Team player, Communication, Flexibility, Point-of-sale

ASSUMPTION: The hiring process is streamlined to identify candidates who thrive in dynamic, fast-paced environments.

🛠️ Tools & Technologies

• Point-of-Sale (POS) systems
• Basic kitchen equipment
• Communication tools (phones, order-taking devices)

ASSUMPTION: Training on equipment and software is provided, ensuring employees adapt smoothly to specific tools used at Domino's.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service approach
• Innovation and continuous improvement
• Strong team collaboration

Work Style:

• Friendly, engaging customer interactions
• Adaptable to fast-changing situations
• Collaborative teamwork environment

Self-Assessment Questions:

• Am I enthusiastic about meeting new people?
• Can I adapt to diverse customer needs and situations?
• Do I thrive in a team-oriented work culture?

ASSUMPTION: The cultural fit focuses on promoting an engaging, optimistic work environment embodied by team spirit and customer focus.

⚠️ Potential Challenges

• Handling peak hour stress efficiently
• Meeting diverse customer expectations
• Maintaining standards under high traffic
• Adapting to varying role requirements

ASSUMPTION: The role may require strong resilience and problem-solving skills to navigate the fast-paced dynamics of customer service.

📈 Similar Roles Comparison

• Similar roles in other fast-food chains
• Customer service positions in retail environments
• Entry-level hospitality roles

ASSUMPTION: Similar positions involve working in customer-centric environments with emphasis on service delivery and team collaboration.

📝 Sample Projects

• Implementing a customer feedback initiative
• Participating in team-based training programs
• Leading efforts to enhance store presentation

ASSUMPTION: Projects may involve roles in process improvement and customer engagement to bolster service standards.

❓ Key Questions to Ask During Interview

• What opportunities are available for career advancement?
• How does Domino’s support team development?
• Can you describe a typical workday?
• How does Domino’s evaluate performance?
• What makes Domino’s a great place to work?

ASSUMPTION: These questions aim to assess career growth potential, work culture, and expectations specific to Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service experience
• Include cover letter emphasizing your enthusiasm for joining Domino’s
• Prepare for a potential interview by reviewing common questions
• Follow up with the hiring manager after submissions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.