Customer Service Rep(05664) - 509 Highway 17 N.

📌 Core Information

🔹 Job Title: Customer Service Rep(05664) - 509 Highway 17 N.

🔹 Company: Domino's

🔹 Location: North Myrtle Beach, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a friendly and professional manner
• Participating in team efforts to achieve store operational goals
• Maintaining clean and organized workspaces
• Preparing food items as required

ASSUMPTION: The requirement to be a "team player" and "having a great attitude" suggests that interpersonal skills are as important as task-specific skills, emphasizing the importance of workplace harmony and team dynamics at Domino's.

📋 Key Responsibilities

✅ Answer phones and address customer inquiries

✅ Make pizzas and prepare other menu items

✅ Clean the store to ensure a safe and pleasant environment

✅ Exhibit a friendly demeanor and a great attitude towards customers and colleagues

ASSUMPTION: Given the lack of specific tasks, it is assumed that the responsibilities listed may not be exhaustive and could include additional duties typical within a customer service role.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years

Required Skills:

• Customer Service
• Team Player
• Positive Attitude
• Phone Handling
• Pizza Making
• Store Cleaning

Preferred Skills:

• Previous experience in food service
• Basic understanding of food safety regulations

ASSUMPTION: The qualifications listed suggest an entry-level position, where enthusiasm and willingness to learn are more heavily weighted than prior experience.

💰 Compensation & Benefits

Salary Range: Not specified. Industry average for similar positions might be between $10-$15 per hour.

Benefits:

• Potential for advancement within the company
• Employee discounts
• Flexible working hours

Working Hours: 40 hours per week, with potential for variance depending on store needs

ASSUMPTION: Benefits may align with industry standards in the fast-food or retail sector, focusing on creating an attractive package for prospective employees.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating robust support and resource systems

Founded: 1960

Company Description:

• Leader in pizza delivery markets globally
• Focus on innovation in technology and food service
• Dynamic work environment with a focus on growth

Company Specialties:

• Pizza
• Sandwiches
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The extensive company size and resources suggest ample opportunities for career advancement and professional development within Domino's.

📊 Role Analysis

Career Level: Entry-level position, suitable for individuals new to the workforce or exploring customer service roles

Reporting Structure: Likely reports to the store manager or assistant manager

Work Arrangement: On-site, with flexibility depending on store needs

Growth Opportunities:

• Potential promotion to supervisory roles
• Skill development in customer service and food preparation
• Opportunities to move into corporate roles

ASSUMPTION: Domino's reputation for internal promotion suggests strong potential for career growth, particularly for committed and high-performing employees.

🌍 Location & Work Environment

Office Type: Physical store environment, requiring customer interaction

Office Location(s): 509 Highway 17 N., North Myrtle Beach, SC

Geographic Context:

• Located in a popular tourist destination
• Access to local amenities and a strong community presence
• Seasonal fluctuations in customer volume

Work Schedule: Primarily full-time, with potential for evenings and weekends

ASSUMPTION: The beachside location may offer seasonal dynamics, influencing customer traffic and potentially affecting shift availability and workload.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to work as part of a team
• Flexibility in handling various tasks

Application Tips:

• Highlight any customer service experience
• Emphasize a willingness to learn and adapt
• Show enthusiasm for working in a team-driven environment

ATS Keywords: Customer service, teamwork, store cleaning, pizza making

ASSUMPTION: The interview process will likely emphasize direct interaction skills, as well as practical demonstrations of capability in a fast-paced environment.

🛠️ Tools & Technologies

• POS systems
• Standard kitchen appliances
• Telecommunication systems for customer orders

ASSUMPTION: Employees are likely trained on all necessary equipment and systems, with an expectation of rapid adaptation to tools used within the store.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and growth
• Team collaboration

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Collegial and supportive

Self-Assessment Questions:

• Are you comfortable working in a busy restaurant environment?
• Do you enjoy engaging with customers and making their experiences positive?
• Are you able to collaborate effectively with a diverse team?

ASSUMPTION: Alignment with Domino’s values and work style is critical for success in this role, suggesting the importance of reflecting these attributes during interviews.

⚠️ Potential Challenges

• High customer volume during peak hours
• Need for quick adaptation to varying tasks
• Consistency in maintaining product quality
• Balancing customer service with additional responsibilities

ASSUMPTION: Challenges are typical of the restaurant industry, requiring flexibility, time management, and stress resilience.

📈 Similar Roles Comparison

• Similar roles in fast-food chains also emphasize customer interaction and multitasking
• Comparable compensation packages in the industry often include employee discounts and flexible schedules
• Promotion steps might align with positions in other franchise or retail settings

ASSUMPTION: Other roles within fast-food environments will share several core duties, allowing skills learned here to be transferable.

📝 Sample Projects

• Collaborating on a marketing campaign to boost local sales
• Participating in community outreach events to enhance brand presence
• Leading a team on a store cleanliness initiative

ASSUMPTION: These projects are hypothetical examples typical in team-oriented fast-food operations, though specific projects may vary by location.

❓ Key Questions to Ask During Interview

• What upcoming initiatives does the store plan to implement that might affect day-to-day operations?
• How does the store measure customer satisfaction and service quality?
• What opportunities exist for career advancement within this role?
• Can you provide examples of how teamwork is facilitated?
• What training programs are available for employees?

ASSUMPTION: Asking insightful questions can demonstrate a candidate's genuine interest and understanding of the role and its environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume emphasizing customer service and teamwork experiences
• Tailor your cover letter to reflect enthusiasm for working in a fast-paced environment
• Be ready to share availability for an in-person interview
• Follow up with a thank you note post-interview highlighting key discussion points

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.