Customer Service Rep(05665) - 1121 N. Fraser

📌 Core Information

🔹 Job Title: Customer Service Rep(05665) - 1121 N. Fraser

🔹 Company: Domino's

🔹 Location: Georgetown, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by greeting customers and taking orders
• Working with a team in a dynamic, fast-paced environment
• Operating a cash register and handling payments efficiently
• Ensuring restaurant cleanliness and adherence to company standards

ASSUMPTION: The job overview presumes a focus on direct customer interaction and collaborative teamwork to maintain high service standards.

📋 Key Responsibilities

✅ Greeting customers and taking their orders with a positive attitude.

✅ Operating the cash register and managing payment transactions.

✅ Preparing food products quickly and accurately according to Domino’s recipes.

✅ Ensuring the restaurant is clean from front to back, meeting the company's image standards.

✅ Maintaining a professional appearance as per company guidelines.

ASSUMPTION: Responsibilities include a broad range of tasks from customer interaction to store upkeep, reflecting the need for versatility and adaptability.

🎯 Required Qualifications

Education: Not explicitly stated, assumed to not require advanced educational qualifications.

Experience: 0-2 years experience in customer service preferred.

Required Skills:

• Strong customer service skills
• Team player qualities
• Friendly and approachable demeanor
• Effective communication skills
• Good time management

Preferred Skills:

• Previous experience in a retail or food service environment
• Knowledge of cash handling

ASSUMPTION: No advanced degree is required, emphasizing personal skills over formal education.

💰 Compensation & Benefits

Salary Range: Competitive hourly rate, typical for entry-level positions in customer service.

Benefits:

• Weekly pay
• Flexible scheduling
• Referral bonuses
• Employee discounts
• Employee Assistance Program

Working Hours: 40 hours per week with flexible scheduling options.

ASSUMPTION: Compensation is aligned with industry standards for entry-level roles, with benefits enhancing employee satisfaction and retention.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry specializing in fast-food pizza delivery with a significant global presence.

Company Size: Over 10,001 employees, offering stability and extensive resources for career growth.

Founded: 1960, with a rich history of innovation in the fast-food industry.

Company Description:

• Global leader in pizza delivery
• Innovative with technology in food service
• Offers dynamic and fun working environments

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and digital solutions

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s emphasis on tech and advertising suggests opportunities for employees to engage in cross-functional projects and learn diverse skills.

📊 Role Analysis

Career Level: Entry-level with clear pathways for advancement to management positions.

Reporting Structure: Reports to a store manager or shift supervisor.

Work Arrangement: On-site at the specified location.

Growth Opportunities:

• Opportunities to move into management roles
• Skill development across various aspects of restaurant operations
• Potential for rapid advancement based on performance

ASSUMPTION: The role offers foundational skills beneficial for career growth within Domino's and in the retail industry more broadly.

🌍 Location & Work Environment

Office Type: Operational store environment.

Office Location(s): 1121 N. Fraser St, Georgetown, South Carolina.

Geographic Context:

• Centrally located within the town for easy customer access
• Supportive community with business growth potential
• Close-knit working environment typical for smaller towns

Work Schedule: Flexible shifts with potential for picking up extra shifts in various locations.

ASSUMPTION: The work environment supports flexibility and adaptability, offering a supportive team setting.

💼 Interview & Application Insights

Typical Process:

• Submit application through Domino’s career site
• Initial screening for eligibility
• Interview with the store manager

Key Assessment Areas:

• Customer service skills
• Teamwork capability
• Time management and reliability

Application Tips:

• Highlight any prior customer service or retail experience
• Showcase personal attributes like friendliness and punctuality
• Be prepared to discuss how you handle challenging customer interactions

ATS Keywords: Customer Service, Teamwork, Friendly, Punctual, Fast-paced, Pizza, Domino's, Retail

ASSUMPTION: The interview process is straightforward, focusing on interpersonal and practical skills essential for the role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Customer relationship management tools
• Order management software

ASSUMPTION: Basic training on these tools is provided, suitable for individuals with minimal prior technical experience.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Commitment to teamwork
• Continuous improvement and innovation

Work Style:

• Fast-paced and dynamic
• Emphasis on teamwork and support
• Encourages proactive problem-solving

Self-Assessment Questions:

• Am I comfortable in a high-energy, customer-facing role?
• Can I reliably handle cash and follow procedures?
• Do I work well under pressure while maintaining a positive demeanor?

ASSUMPTION: The ideal candidate thrives in environments demanding teamwork, speed, and continuous interaction with customers.

⚠️ Potential Challenges

• Handling high volumes of orders during peak times
• Maintaining composure and customer service skills under pressure
• Adapting to varied customer needs and expectations
• Ensuring cleanliness and order while multitasking

ASSUMPTION: Challenges are typical for retail environments, offering learning opportunities to develop resilience and adaptability.

📈 Similar Roles Comparison

• Similar to roles in fast-food chains like McDonald’s and KFC
• Comparable in skills required to retail cashier positions
• Shares responsibilities with representative roles in hospitality industry

ASSUMPTION: This role offers a transferable skill set useful across various customer service and retail positions.

📝 Sample Projects

• Participating in a store-level promotional event
• Contributing to team initiatives for improving customer service satisfaction
• Assisting in inventory and supply chain management efforts

ASSUMPTION: Participating in these projects enhances practical experience and teamwork abilities for future opportunities.

❓ Key Questions to Ask During Interview

• What are the key metrics for success in this role?
• How does Domino’s support career growth for entry-level employees?
• What training programs are available for new hires?
• Can you provide examples of how employees have moved into management roles?
• What are the busiest times for the store, and how are employees supported during these times?

ASSUMPTION: These questions help candidates understand expectations, growth opportunities, and supports available for success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume emphasizes customer service skills
• Prepare a brief cover letter highlighting your interest in the role
• Be ready to discuss your availability and scheduling flexibility

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.