Customer Service Rep(05666) - 9900D North Kings Hwy

📌 Core Information

🔹 Job Title: Customer Service Rep (05666) - 9900D North Kings Hwy

🔹 Company: Domino's

🔹 Location: Myrtle Beach, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exemplary customer service in a fast-paced environment
• Handling customer orders with a friendly and professional demeanor
• Maintaining cleanliness and adhering to company image standards
• Opportunity for career advancement within the company

ASSUMPTION: The job overview implies a social and active work environment requiring excellent communication skills and adaptability to various customer service scenarios.

📋 Key Responsibilities

✅ Greet customers and take orders with enthusiasm

✅ Operate the cash register and handle payments efficiently

✅ Prepare food products accurately following recipes

✅ Ensure the restaurant remains clean and inviting

✅ Maintain a professional appearance as per Domino's standards

✅ Adapt to other duties as assigned

ASSUMPTION: Responsibilities suggest a focus on multitasking and maintaining high standards of service and hygiene, common in food service roles.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required, just a willingness to learn

Required Skills:

• Friendly and approachable demeanor
• Strong communication skills
• Ability to work as part of a team

Preferred Skills:

• Time management skills
• Adaptability in a dynamic work environment

ASSUMPTION: Candidates are expected to have basic customer service skills and a proactive attitude, though the role is open to those new to the workforce.

💰 Compensation & Benefits

Salary Range: Not specified; similar roles often offer minimum wage to start, with potential increases based on performance and experience.

Benefits:

• Weekly pay
• Flexible scheduling
• Employee discounts
• Referral bonuses
• Employee Assistance Program

Working Hours: 40 hours per week, with flexibility available

ASSUMPTION: Benefits reflect an entry-level position with part-time flexibility, common in retail and food service industries.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant; part of the quick-service sector known for its fast-paced and customer-centered environment

Company Size: 10,001+ employees; as a large company, it offers stability and potential career growth for employees.

Founded: 1960

Company Description:

• Operates approximately 17,100 stores worldwide
• Innovator in digital and delivery services
• Committed to customer satisfaction and quality products

Company Specialties:

• Pizza, Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With a strong brand presence, Domino's provides a robust framework for entry-level positions, facilitating career development and skill acquisition.

📊 Role Analysis

Career Level: Entry-level position suitable for those new to the workforce or seeking additional income alongside other commitments

Reporting Structure: Reports typically to shift supervisors or store managers

Work Arrangement: On-site presence is essential due to the nature of customer service and food preparation roles

Growth Opportunities:

• Advancement to shift supervisor roles
• Transition into managerial positions
• Possibility for lateral movement within the company to other functions like delivery

ASSUMPTION: Domino's commitment to internal promotion suggests that employees are encouraged to grow and develop new skills within the company.

🌍 Location & Work Environment

Office Type: Restaurant/Storefront setting

Office Location(s): 9900D North Kings Hwy, Myrtle Beach, South Carolina

Geographic Context:

• Located in a tourist-centric area
• High foot traffic with peaks during holiday seasons
• Accessible via major thoroughfares

Work Schedule: Varied hours with potential evening, weekend, and holiday shifts

ASSUMPTION: Due to its coastal and tourism-oriented location, seasonal increases in customer volume are likely, impacting shift patterns.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or in-person interview
• Skill assessment and psychological tests (if applicable)

Key Assessment Areas:

• Customer service aptitude
• Team collaboration skills
• Problem-solving ability in dynamic situations

Application Tips:

• Highlight any previous customer service experience
• Demonstrate flexibility in work hours and a readiness to learn
• Emphasize a positive and cooperative attitude in application materials

ATS Keywords: Customer service, team player, communication, flexible schedule, entry-level

ASSUMPTION: Given the fast-paced nature of the role, the application process is designed to quickly identify candidates capable of thriving in a dynamic customer-oriented environment.

🛠️ Tools & Technologies

• POS (Point of Sale) systems
• Order management software
• Employee scheduling and time management tools

ASSUMPTION: While specific software is not mentioned, typical food service environments rely on integrated management systems for operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Commitment to quality
• Empowerment through teamwork and collaboration

Work Style:

• Energetic and adaptable
• Collaborative team spirit
• Responsive to customer needs and feedback

Self-Assessment Questions:

• Am I comfortable engaging with unfamiliar people daily?
• Can I handle a fast-paced work environment efficiently?
• Am I willing to work flexible hours, including weekends?

ASSUMPTION: Domino's places a high value on a positive work environment, where collaboration and enthusiasm are key traits for all team members.

⚠️ Potential Challenges

• High-volume customer interactions during peak times
• Maintaining service quality with diverse customer needs
• Physical demands of standing and quick movement throughout shifts
• Adapting to new roles and procedures swiftly

ASSUMPTION: The fast-paced environment might challenge those unaccustomed to quick decision-making and constant motion.

📈 Similar Roles Comparison

• Compared to a retail cashier: Similar customer interaction, different product focus
• Compared to a restaurant server: More structured and scripted interactions
• Compared to a delivery driver: Different operational and customer engagement dynamics

ASSUMPTION: While each role has its nuances, customer service is a constant across such positions, emphasizing adaptability and cordiality.

📝 Sample Projects

• Improve order processing time during busy hours
• Participate in organizing a promotional event
• Assist in training new hires on customer interaction techniques

ASSUMPTION: Employee projects likely focus on efficiency and customer satisfaction improvements, common goals in service-oriented roles.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for success in this role?
• How does the company support career development and growth?
• What is the typical team dynamic like?
• How are work schedules determined and communicated?
• What opportunities exist for cross-training or department transfers?

ASSUMPTION: It's important to understand organizational expectations, growth pathways, and the overall work environment to ensure alignment with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone interview by practicing customer service scenarios
• Consider shadowing a current employee if offered
• Follow up on your application status if not notified within two weeks
• Review company values and match them with your own to better articulate fit during interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.