Customer Service Rep(05669) - 1140 York Street NE

📌 Core Information

🔹 Job Title: Customer Service Rep(05669) - 1140 York Street NE

🔹 Company: Domino's

🔹 Location: Aiken, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Making pizza with a focus on quality and art
• Taking and handling orders efficiently
• Maintaining a clean and organized work environment

ASSUMPTION: The focus on pizza-making artistry is intended to attract applicants who are passionate about food preparation and can bring creativity to the role.

📋 Key Responsibilities

✅ Greeting customers and taking orders

✅ Operating the cash register and collecting payment

✅ Making pizzas to Domino's standards

✅ Maintaining cleanliness of the facility

✅ Upholding professional appearance based on Domino's grooming standards

ASSUMPTION: It is assumed that customer interaction and service quality are core components of the role, crucially affecting customer satisfaction and brand reputation.

🎯 Required Qualifications

Education: Not specified (minimum of at least 16 years old)

Experience: No specific experience required, entry-level position

Required Skills:

• Strong customer service skills
• Teamwork and communication skills
• Basic cash handling abilities

Preferred Skills:

• Friendly and outgoing personality
• Ability to work in a fast-paced environment

ASSUMPTION: The absence of specific educational requirements suggests an open hiring policy to promote inclusivity, focusing more on personal traits and soft skills.

💰 Compensation & Benefits

Salary Range: $8.00-$10.00 per hour, plus tips

Benefits:

• Employee discounts on food
• Paid training programs
• Flexible schedules to accommodate different needs

Working Hours: Various shifts available with potential work until 10 or 11 PM

ASSUMPTION: The pay structure likely supports both part-time and full-time roles, ideal for students or those seeking supplemental income.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with an emphasis on pizza and innovative delivery services

Company Size: 10,001+ employees worldwide

Founded: 1960

Company Description:

• One of the world's leading pizza delivery brands
• Focus on technology advancement and customer satisfaction
• Diverse and inclusive work environments

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Data analytics and digital technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on innovation suggests a dynamic work culture, prioritizing tech integration and customer service enhancement.

📊 Role Analysis

Career Level: Entry-level, suitable for new workers or students

Reporting Structure: Reports likely to a store manager or shift supervisor

Work Arrangement: On-site with potential flexible hours

Growth Opportunities:

• Potential to elevate to a managerial or supervisory role
• Development of strong customer service and teamwork skills
• Networking within a global franchise

ASSUMPTION: Entry-level positions at Domino's serve as a starting ground for career growth within the franchise, encouraged by training and development programs.

🌍 Location & Work Environment

Office Type: Retail/Service outlet

Office Location(s): 1140 York Street NE, Aiken, South Carolina

Geographic Context:

• Located in a commercial area with customer foot traffic
• Accessibility to local transportation routes
• Presence of nearby amenities (e.g., shopping centers)

Work Schedule: Shifts may vary, early evening and weekend work common

ASSUMPTION: The location suggests a busy work atmosphere where efficiency and customer service skills are vital to handling potentially high demand periods.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Ability to handle fast-paced work environments
• Teamwork and communication skills

Application Tips:

• Highlight any customer service experience
• Demonstrate passion for delivering excellent service
• Be prepared to discuss availability and scheduling flexibility

ATS Keywords: Customer Service, Team Player, Food Service, Communication

ASSUMPTION: The interview process may focus strongly on interpersonal skills and cultural fit, given the service-oriented nature of the position.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Phone and communication systems
• Basic kitchen equipment

ASSUMPTION: Familiarity with entry-level technology is expected; training likely provided for store-specific systems.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Teamwork and mutual respect
• Integrity and honesty in service

Work Style:

• Collaborative and team-oriented
• Fun and engaging work atmosphere
• Results-driven with a focus on quality

Self-Assessment Questions:

• Am I passionate about customer service and food preparation?
• Do I enjoy working as part of a team?
• Can I maintain a positive attitude in a fast-paced environment?

ASSUMPTION: Employees are likely encouraged to embody company values, focusing on teamwork and customer satisfaction, essential for success in this environment.

⚠️ Potential Challenges

• Managing a sometimes hectic and fast-paced work environment
• Balancing precision in order preparation with speed
• Maintaining excellent service standards during peak hours
• Adhering to company grooming and service standards

ASSUMPTION: Challenges stem from the nature of customer service roles combined with the unique demands of food service settings.

📈 Similar Roles Comparison

• Compared to fast-food chains, Domino's offers skills in both customer service and food artistry
• Similar customer interaction levels as retail cashier roles
• Greater emphasis on teamwork than in solo customer service positions like call centers

ASSUMPTION: This role bridges the gap between traditional food service and retail, offering diverse skills unique to Domino's operational model.

📝 Sample Projects

• Organizing a promotional event to boost local sales
• Participating in team-building pizza-making competitions
• Developing a customer feedback process for service improvement

ASSUMPTION: Sample projects would likely focus on enhancing customer service and team engagement given the position’s fundamental objectives.

❓ Key Questions to Ask During Interview

• What specific techniques are involved in Domino's pizza-making process?
• How does the company support employees' professional growth?
• What is a typical career path for someone in this role?
• What are the most successful employees doing differently?
• How does Domino’s maintain quality and consistency across all locations?

ASSUMPTION: Asking questions focused on growth and operational standards reflects eagerness to not only fulfill basic duties but also understand and contribute to Domino's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino’s Careers page
• Prepare a resume highlighting customer service and teamwork experiences
• Be ready to discuss your availability during the interview
• Familiarize yourself with Domino’s pizza menu and service philosophy
• Follow up with the hiring manager via email after the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.