📌 Core Information
🔹 Job Title: Customer Service Rep (05686) - 11381 Dunbarton Blvd
🔹 Company: Domino's
🔹 Location: Barnwell, South Carolina, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing excellent customer service by effectively answering phone calls
- Maintaining cleanliness and organization in the workspace
- Infectious positive energy to enhance customer interactions
- Working full-time on-site with a 40-hour work week
ASSUMPTION: The bullet points suggest routine tasks. Assumed additional informal responsibilities like greeting customers and internal teamwork due to customer service nature.
📋 Key Responsibilities
✅ Answer phone calls to assist customers with inquiries and orders
✅ Maintain cleanliness of the customer service area
✅ Exhibit a positive attitude towards customers and colleagues
Please engage in teamwork and contribute to a welcoming environment
ASSUMPTION: Based on the nature of customer service roles, it is assumed teamwork and multitasking may be integral, although not specified.
🎯 Required Qualifications
Education: Not specified
Experience: 0-2 years in customer service or related fields
Required Skills:
- Effective phone communication skills
- Ability to maintain cleanliness and orderliness
- Capacity to maintain positivity in various situations
Preferred Skills:
- Previous experience in a fast-paced customer service environment
- Ability to work flexible hours, including weekends
ASSUMPTION: Preferred skills are inferred considering typical customer service job expectations in the hospitality industry.
💰 Compensation & Benefits
Salary Range: Not specified (generally reflects industry standards for entry-level positions)
Benefits:
- Employee discounts
- Potential health benefits
- Opportunities for career advancement
Working Hours: Full-time, 40 hours per week
ASSUMPTION: Common fast-food industry standards applied for benefits and salary expectations.'
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants
Company Size: 10,001+ employees (Large organization with development opportunities)
Founded: 1960
Company Description:
- Global leader in the pizza delivery market
- Innovative with technology and customer interactions
- Commitment to customer satisfaction and quality service
Company Specialties:
- Pizza and related food services
- Pioneering technology in order processing
- Data analytics for business improvement
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company's large size and specialty areas suggest robust internal support and training opportunities for employees.
📊 Role Analysis
Career Level: Entry-level, suitable for individuals new to the workforce or shifting to customer services
Reporting Structure: Reports to the store manager or shift supervisor
Work Arrangement: On-site, directly interacting with customers and teams
Growth Opportunities:
- Pathways into supervisory roles
- Cross-training in various departments
- Opportunities for career advancement within the corporate structure
ASSUMPTION: Typical for service industries, with potential for internal growth and advancement through performance and tenure.
🌍 Location & Work Environment
Office Type: Retail outlet/customer service center
Office Location(s): 11381 Dunbarton Blvd, Barnwell, SC
Geographic Context:
- Located in a small, close-knit community
- Access to local amenities and residential areas
- Potential for customer engagement and community relationships
Work Schedule: Varying shifts to cover operating hours, likely including evenings and weekends
ASSUMPTION: Standard service industry schedules, role heavily customer-focused, requiring flexible availability.
💼 Interview & Application Insights
Typical Process:
- Initial application screening
- Phone interview with HR or store manager
- In-person interview at the store location
Key Assessment Areas:
- Customer service skills
- Ability to work in a fast-paced environment
- Effective communication and positive demeanor
Application Tips:
- Highlight any previous customer service experience
- Showcase a positive and energetic personality
- Emphasize any flexible availability for shift work
ATS Keywords: Customer Service, Phone Skills, Positive Energy, Cleaning
ASSUMPTION: Given industry norms, interviews likely focus on customer service aptitude and flexibility.
🛠️ Tools & Technologies
- POS (Point of Sale) systems
- Customer service phone systems
- Basic cleaning equipment
ASSUMPTION: Standard tools for retail and customer-facing roles, inferred from job description.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Innovation through technology
- Collaboration and teamwork
Work Style:
- Team-oriented environment
- Flexible and adaptable
- Customer-focused approach
Self-Assessment Questions:
- Am I comfortable working directly with customers and handling inquiries?
- Can I maintain a positive attitude in a dynamic work setting?
- Do I have the flexibility to work various shifts, including evenings and weekends?
ASSUMPTION: Cultural fit aligns with company values of customer focus and innovation, supplemented by teamwork.
⚠️ Potential Challenges
- High-tempo work environment requiring multi-tasking
- Handling customer complaints efficiently
- Maintaining positive energy consistently
- Adapting to flexible shift work patterns
ASSUMPTION: Challenges are inferred from typical fast-paced retail settings, emphasizing adaptability and resilience.
📈 Similar Roles Comparison
- Comparison with retail cashier roles highlighting similar customer service aspects
- Contrasts with call center roles providing direct, face-to-face interaction
- Parallels with hospitality roles in managing customer expectations
ASSUMPTION: Similarities drawn from commonalities in customer engagement and service dynamics.
📝 Sample Projects
- Participate in a store team event to improve customer engagement
- Assist in organizing and executing local promotional activities
- Take part in a team challenge aimed at increasing sales targets
ASSUMPTION: Sample projects derived from common team-oriented activities in service roles to boost productivity and engagement.
❓ Key Questions to Ask During Interview
- What are the primary expectations for this role?
- How does this position contribute to team success?
- What opportunities are there for professional development?
- Can you describe a typical workday in this role?
- What is the key to providing excellent customer service here?
ASSUMPTION: Questions tailored to gain a deeper understanding of role specifics and growth potential within the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant customer service experience
- Prepare for a potential phone screening interview
- Highlight your ability to work in a fast-paced, customer-focused setting
- Be ready to discuss your availability for various shifts, including weekends
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
