Customer Service Rep(05693) - 113 N Earle St PT

📌 Core Information

🔹 Job Title: Customer Service Rep (05693) - 113 N Earle St PT

🔹 Company: Domino's

🔹 Location: Walhalla, South Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating equipment for pizza preparation and delivery
• Engaging directly with customers to process orders and provide service
• Performing inventory management and stock replenishment
• Maintaining cleanliness and operational organization in the store

ASSUMPTION: This role seems to emphasize flexibility in hours and potentials for growth, suggesting a dynamic, potentially high-paced work environment targeting various types of job seekers, including students and individuals seeking additional income.

📋 Key Responsibilities

✅ Operate all equipment necessary for pizza preparation

✅ Stock ingredients and manage inventory from delivery to storage

✅ Prepare and process customer orders both telephonically and in-person

✅ Conduct daily cleaning of equipment and facilities

✅ Complete inventories and associated paperwork

ASSUMPTION: Responsibilities extend beyond customer interaction to include operational duties like cleaning and inventory management, which are critical in a pizza delivery environment focused on efficiency.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role preferred

Required Skills:

• Basic math proficiency
• Strong verbal and written communication skills
• Customer service-oriented

Preferred Skills:

• Time management and organizational skills
• Prior experience in food service or customer-facing roles

ASSUMPTION: While specific educational credentials are not mentioned, the emphasis on skills suggests that relevant experience and personality traits may be prioritized in the selection process.

💰 Compensation & Benefits

Salary Range: Not specified, typically industry averages apply for entry-level positions

Benefits:

• Potential for career advancement within the company
• Flexible scheduling options
• Employee discounts

Working Hours: Typically around 20 hours per week, with possible shifts during mornings, evenings, and weekends

ASSUMPTION: Benefits likely include standard perks for part-time roles, focusing on employment flexibility, which is appealing for diverse job seekers such as students or part-timers.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically quick-service or fast-food segments

Company Size: Tens of thousands of employees, suggesting a large, structured corporation with ample resources and growth opportunities

Founded: 1960, marking a long-standing presence in the global food industry

Company Description:

• Focus on being the leading pizza delivery service worldwide
• Emphasis on innovative technology and customer experience
• Supportive and dynamic franchise and corporate structure

Company Specialties:

• Pizza and sandwich offerings
• Digital ordering and delivery technologies
• Marketing and advertising strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given the company's global presence and large employee base, this role might offer diverse opportunities for professional development and career growth.

📊 Role Analysis

Career Level: Entry-level, with opportunities for growth into managerial roles

Reporting Structure: Reports to store management

Work Arrangement: On-site, with adherence to pre-determined shifts and schedules

Growth Opportunities:

• Potential progression to team lead or management roles
• Opportunities to engage in additional training programs
• Networking within a large corporate environment

ASSUMPTION: The role is well-suited for individuals looking to launch or grow careers in customer service or food service industries, particularly with a focus on internal growth pathways.

🌍 Location & Work Environment

Office Type: Retail/food service outlet

Office Location(s): 113 N Earle St, Walhalla, South Carolina

Geographic Context:

• Located in a smaller US town, impacting customer base and store volume
• Close to local amenities for convenience
• Part of a broad US presence, contributing to a variety of regional dynamics

Work Schedule: Flexible, including potential night and weekend shifts

ASSUMPTION: The workload may vary with peak times seeing increased activity and demands, making effective time management crucial for success in this role.

💼 Interview & Application Insights

Typical Process:

• Initial application submission
• Phone or in-person interview
• Assessment of skills and availability

Key Assessment Areas:

• Customer service proficiency
• Communication and interpersonal skills
• Availability and flexibility with hours

Application Tips:

• Highlight any prior customer service experience
• Emphasize flexibility in scheduling availability
• Showcase ability to work in fast-paced environments

ATS Keywords: Customer Service, Teamwork, Communication Skills, Inventory Management

ASSUMPTION: The selection process may prioritize candidates who can demonstrate effective communication and problem-solving skills, crucial for customer interaction roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems for order processing
• Customer Relationship Management (CRM) applications
• Standard kitchen equipment for food preparation

ASSUMPTION: Familiarity with basic digital technology (such as POS systems) is likely beneficial for efficiently managing orders and customer interactions.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Team-oriented approach
• Innovation and continuous improvement

Work Style:

• High-energy and adaptable
• Collaborative with a focus on team success
• Detail-oriented with a commitment to excellence

Self-Assessment Questions:

• Are you comfortable working in a fast-paced environment?
• Do you enjoy interacting with customers regularly?
• Can you manage multiple tasks efficiently?

ASSUMPTION: Successful candidates likely thrive in dynamic and collaborative environments where teamwork is essential to meet business goals.

⚠️ Potential Challenges

• Managing work during peak times
• Working in varying temperatures and conditions
• Maintaining accuracy under pressure
• Handling repetitive tasks

ASSUMPTION: Awareness and preparedness for the physically demanding and dynamic nature of the job can help mitigate challenges and enhance job satisfaction.

📈 Similar Roles Comparison

• Roles in other food service chains may require similar skills
• Opportunities for growth may vary significantly between companies
• Work environments can differ based on company size and market presence

ASSUMPTION: Comparisons with similar roles can help candidates understand variances in expectations, work culture, and growth potential across different chains.

📝 Sample Projects

• Organizing a local promotional campaign
• Developing a new workflow for faster service delivery
• Participating in a customer service excellence program

ASSUMPTION: Hands-on involvement in projects may enhance skills and offer valuable professional experience for career progression.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a customer service representative?
• How is performance measured and rewarded?
• What training and support programs are available?
• Are there opportunities for advancement within this location?
• What challenges should I prepare for in this role?

ASSUMPTION: These questions aim to provide deeper insights into the day-to-day responsibilities, growth opportunities, and workplace dynamics, enabling candidates to fully understand the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone or in-person interview
• Review key responsibilities and align experiences with job requirements
• Demonstrate flexibility in scheduling during the interview
• Follow-up post-interview for updates

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.