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Customer Service Rep(05710) - 30 E. Main St. N.

Domino's
Full-time
On-site
Hampton, Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (05710) - 30 E. Main St. N.

πŸ”Ή Company: Domino's

πŸ”Ή Location: Hampton, Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing world-class customer service
  • Engaging with customers positively both in-person and on the phone
  • Mastering pizza-making skills
  • Maintaining restaurant cleanliness

ASSUMPTION: The focus is on providing both exceptional customer service and maintaining operational efficiency, as suggested by the emphasis on customer engagement and product quality.

πŸ“‹ Key Responsibilities

βœ… Greeting customers and taking orders with a smile

βœ… Operating the cash register and collecting payments

βœ… Making products that meet the company's portion sizes and cooking standards

βœ… Ensuring cleanliness in all areas of the restaurant

βœ… Upholding a professional appearance per Domino's Grooming Standards

βœ… Assisting with additional tasks as assigned

ASSUMPTION: Responsibilities are standard for customer service roles in fast-paced food service environments, focusing on service, operations, and cleanliness.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years

Required Skills:

  • Customer Service
  • Team Player
  • Communication
  • Cash Handling
  • Pizza Making
  • Time Management
  • Professional Appearance

Preferred Skills:

  • Previous experience in food service
  • Familiarity with POS systems

ASSUMPTION: Educational requirements might not be explicitly stated due to the entry-level nature of the position, with more emphasis on personality and skill fit.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically industry-standard for fast food positions with potential for growth

Benefits:

  • Flexible scheduling
  • Weekly pay
  • Opportunities for advancement

Working Hours: Approximately 40 hours per week with flexibility as needed

ASSUMPTION: The pay structure usually aligns with hourly rates typical in fast food sectors, focusing on promoting work-life balance through flexibility.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering stability and growth opportunities

Founded: 1960

Company Description:

  • Innovative and friendly workforce
  • Focus on technology and customer satisfaction
  • Global presence with local impact

Company Specialties:

  • Pizza
  • Sandwiches
  • Marketing
  • Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a large company, Domino's provides a supportive environment that encourages innovation and customer-first strategies.

πŸ“Š Role Analysis

Career Level: Entry-level with opportunities for advancement

Reporting Structure: Typically reports to store managers or shift supervisors

Work Arrangement: On-site with flexible hours

Growth Opportunities:

  • Potential to move into management positions
  • Skill development in customer service and operations
  • Internal training programs

ASSUMPTION: The role is designed as an entry point for individuals looking to advance within the company through demonstrated skills and leadership potential.

🌍 Location & Work Environment

Office Type: Restaurant setting with customer interaction

Office Location(s): 30 E. Main St. N., Hampton, Georgia

Geographic Context:

  • Located in a customer-friendly area
  • Community-focused business atmosphere
  • Access to local amenities and transport

Work Schedule: Predominantly rotational shifts, including evenings and weekends

ASSUMPTION: The restaurant environment supports dynamic interaction and teamwork, essential in fulfilling customer service roles.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application through the company website
  • Initial screening via phone interview
  • In-person interview with a store manager

Key Assessment Areas:

  • Customer service skills
  • Teamwork capability
  • Flexibility and availability

Application Tips:

  • Highlight relevant experience
  • Emphasize a positive attitude and flexibility
  • Show willingness to learn and grow

ATS Keywords: Customer Service, Team Player, Flexible Scheduling, Food Service

ASSUMPTION: The application and interview process reflects standard practices in the sector with an emphasis on fit and availability.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Order management software
  • Payment processing technology

ASSUMPTION: Technological tools are integral to ensuring efficient operations and customer satisfaction in the restaurant setting.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation
  • Team spirit

Work Style:

  • Collaborative and fast-paced
  • Focused on team effectiveness
  • Responsive to customer needs

Self-Assessment Questions:

  • Do I enjoy working in a fast-paced environment?
  • Am I comfortable with flexible work schedules?
  • Can I maintain a positive attitude under pressure?

ASSUMPTION: The cultural environment at Domino's is vibrant, requiring employees to be team-oriented and adaptable.

⚠️ Potential Challenges

  • Handling peak hour rushes effectively
  • Managing diverse customer interactions
  • Maintaining standards under pressure
  • Adapting to flexible work hours, including holidays

ASSUMPTION: Challenges stem from the dynamic nature of restaurant operations and customer service demands.

πŸ“ˆ Similar Roles Comparison

  • Similar customer service roles in fast food chains focus on speed, accuracy, and customer satisfaction
  • Opportunities for internal growth and management present in several industry positions
  • Flexibility in work hours is a common expectation

ASSUMPTION: The role is comparable to other entry-level service positions, offering foundational experience in customer service.

πŸ“ Sample Projects

  • Streamlining order processing for efficiency
  • Creating customer engagement solutions
  • Implementing cleanliness protocols across all shifts

ASSUMPTION: Sample projects typically aim to enhance customer experience and operational efficiency.

❓ Key Questions to Ask During Interview

  • What does a typical day look like in this role?
  • How is success measured in this position?
  • What opportunities are available for advancement?
  • How does Domino's support employee development?
  • What are the expectations for weekend and holiday shifts?

ASSUMPTION: Asking insightful questions will provide candidates with a clearer picture of daily tasks and long-term career potential.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume highlighting relevant experience and skills
  • Anticipate discussion on your availability and flexibility
  • Be ready to demonstrate your enthusiasm for customer service during interviews
  • Follow up appropriately after interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.