Customer Service Rep(05718) - 2482 Jett Ferry Rd #690

📌 Core Information

🔹 Job Title: Customer Service Rep(05718) - 2482 Jett Ferry Rd #690

🔹 Company: Domino's

🔹 Location: Dunwoody, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Operating within a dynamic team-oriented environment
• Offering flexible scheduling options
• Opportunities for career advancement into management positions

ASSUMPTION: This role is ideal for individuals seeking flexible working hours with opportunities for career growth in customer service. This assumption is based on the emphasis on flexible schedules and management advancement in the job description.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile, both in-person and over the phone

✅ Operating the cash register and processing payments

✅ Preparing products efficiently while following proper recipes and procedures

✅ Maintaining restaurant cleanliness and upholding Domino's Pizza Image Standards

✅ Performing other duties as required

ASSUMPTION: Responsibilities emphasize customer interaction and product preparation, suggesting the job requires multitasking and attention to detail.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required

Required Skills:

• Customer Service
• Team Player
• Friendly Attitude

Preferred Skills:

• Time Management
• Basic cash-handling skills

ASSUMPTION: While specific educational qualifications are not mentioned, skills such as a friendly attitude and teamwork are emphasized, indicating a focus on personal attributes over formal qualifications.

💰 Compensation & Benefits

Salary Range: Industry standards suggest hourly wages are common for this role; exact figures not specified

Benefits:

• Weekly Pay
• Flexible Schedule
• Employee Discounts
• Referral Bonus
• Employee Assistance Program

Working Hours: 40 hours per week with flexible scheduling options

ASSUMPTION: The compensation package is intended to attract entry-level employees who value workplace flexibility and personal development opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, emphasizing customer satisfaction and innovation

Company Size: 10,001+ employees, indicating a large, diverse work environment with various growth opportunities

Founded: 1960, providing a strong historical foundation and industry expertise

Company Description:

• Global leader in pizza delivery
• Innovative technological advancements, including voice-ordering apps
• Presence in approximately 17,100 stores across 90+ markets worldwide

Company Specialties:

• Pizza
• Technology
• Digital and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on innovation and large-scale operations highlights the potential for career advancement within a supportive corporate structure.

📊 Role Analysis

Career Level: Entry-level position suitable for candidates starting their customer service careers

Reporting Structure: Reports to store management and team leads

Work Arrangement: Physical presence required at the store location

Growth Opportunities:

• Potential for advancement to management roles
• Skill development in customer service and operations
• Exposure to corporate systems and processes

ASSUMPTION: This role provides foundational skills for aspiring professionals within the retail and service industries.

🌍 Location & Work Environment

Office Type: Restaurant/store setting

Office Location(s): 2482 Jett Ferry Rd #690, Dunwoody, Georgia, United States

Geographic Context:

• Suburban environment with diverse customer interactions
• Accessible public amenities and transport networks
• Part of a vibrant community in Dunwoody, GA

Work Schedule: Flexible schedule with variable shifts available

ASSUMPTION: The location and work environment are conducive to candidates living within or around Dunwoody who value a community-centric work location.

💼 Interview & Application Insights

Typical Process:

• Online application through company website
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Customer service attitude
• Ability to work in a team
• Punctuality and reliability

Application Tips:

• Highlight teamwork experience in your resume
• Prepare examples demonstrating customer service skills
• Be ready to discuss schedule flexibility

ATS Keywords: Customer Service, Team Player, Flexibility, Reliable

ASSUMPTION: The application process likely values candidates who can demonstrate practical experience and a commitment to scheduled work in team settings.

🛠️ Tools & Technologies

• Cash registers
• Point of Sale (POS) systems
• Online ordering platforms

ASSUMPTION: Familiarity with basic customer service and food preparation technologies is beneficial but not mandatory due to potential in-house training.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and continuous improvement
• Teamwork and collaboration

Work Style:

• Proactive customer engagement
• Adapting to a fast-paced environment
• Flexibility in handling different tasks

Self-Assessment Questions:

• Can you maintain composure in high-pressure situations?
• Are you willing to adapt to changing customer demands?
• How effectively do you work within a team?

ASSUMPTION: Candidates who are adaptable, customer-focused, and effective communicators will align well with Domino's cultural values.

⚠️ Potential Challenges

• Managing high-volume customer interactions simultaneously
• Standing for extended periods during shifts
• Adapting to fast-paced environment changes
• Ensuring compliance with company standards consistently

ASSUMPTION: The job's primary challenge is maintaining high levels of customer service while managing operational duties simultaneously.

📈 Similar Roles Comparison

• Compare with typical retail associate roles with less emphasis on food safety standards
• Consider differences from purely telecommunication customer service jobs due to face-to-face customer interactions
• Similarity in cash handling responsibilities across different service sector jobs

ASSUMPTION: This role is comparable to other customer-facing positions in retail, although it requires additional skills specific to food service operations.

📝 Sample Projects

• Organizing a store promotional event
• Developing a customer feedback improvement plan
• Participating in team-oriented problem-solving activities

ASSUMPTION: Sample projects might focus on enhancing customer experience and operational efficiency within the store.

❓ Key Questions to Ask During Interview

• What are the biggest challenges in this location?
• How does the team handle peak customer times?
• What opportunities exist for career progression?
• How is performance measured for this role?
• What support does Domino's provide for training and development?

ASSUMPTION: Asking insightful questions during the interview can help determine if the role aligns with personal career goals and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service and teamwork skills
• Prepare for a phone screening by reviewing common customer service questions
• Attend an in-person interview at the specified location
• Follow-up with a thank-you email post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.