D

Customer Service Rep(05727) - 111 Willow Lane

Domino's
Full-time
On-site
McDonough, Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(05727) - 111 Willow Lane

πŸ”Ή Company: Domino's

πŸ”Ή Location: McDonough, Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Engaging directly with customers, ensuring satisfaction.
  • Operating cash registers accurately and swiftly.
  • Preparing pizzas compliant with Domino's standards.
  • Maintaining a clean, organized work environment.

ASSUMPTION: This role likely includes a performance-focused environment with emphasis on multi-tasking and customer interaction skills.

πŸ“‹ Key Responsibilities

βœ… Greeting customers and taking orders with a friendly demeanor.

βœ… Operating the cash register and handling transactions.

βœ… Preparing pizzas to set standards in a fast-paced manner.

βœ… Ensuring cleanliness throughout the restaurant.

βœ… Adhering to Domino's Grooming Standards.

βœ… Performing additional tasks as necessary.

ASSUMPTION: The key responsibilities imply the need for efficiency and customer service excellence.

🎯 Required Qualifications

Education: Not specified; however, high school completion might be typical.

Experience: 0-2 years, experience in customer service is often beneficial.

Required Skills:

  • Customer Service
  • Communication
  • Team Player
  • Time Management

Preferred Skills:

  • Experience in the food industry
  • Leadership potential for advancement

ASSUMPTION: Given the nature of duties, a strong customer focus and readiness to learn are prioritized over specific educational qualifications.

πŸ’° Compensation & Benefits

Salary Range: Not specified; likely entry-level hourly pay, based on industry standards.

Benefits:

  • Weekly pay
  • Flexible scheduling
  • Opportunities for growth

Working Hours: 40 per week with flexible, varied scheduling based on demand.

ASSUMPTION: Benefits likely cater to entry-level employees seeking flexible hours and potential growth within a franchise.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, a dynamic sector focusing on customer experience and efficiency.

Company Size: 10,001+ employees, offering broad resources and advancement opportunities.

Founded: 1960, a seasoned company with a robust history in the pizza delivery market.

Company Description:

  • Innovative franchise operations
  • Commitment to tech advancements in food ordering
  • Global brand with over 17,100 stores in 90+ markets

Company Specialties:

  • Pizza and Sandwich Making
  • Technology and Data Analytics
  • Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a large global corporation, Domino's provides structured career advancement pathways with support for employee development.

πŸ“Š Role Analysis

Career Level: Entry-level, ideal for those starting in customer service or food service sectors.

Reporting Structure: Likely reporting to store manager or assistant manager.

Work Arrangement: On-site with flexibility in shifts.

Growth Opportunities:

  • Potential promotion to management positions
  • Skill development in customer service and operations
  • Cross-training in various restaurant roles

ASSUMPTION: Promotion opportunities for demonstrating leadership and reliability are high in fast-growing franchises.

🌍 Location & Work Environment

Office Type: Restaurant/Retail environment.

Office Location(s): 111 Willow Lane, McDonough, Georgia

Geographic Context:

  • Located in a community-friendly area
  • Accessible transportation options
  • Close to local amenities

Work Schedule: Operation during peak hours, including weekends and holidays.

ASSUMPTION: Work environment is likely collaborative with a strong emphasis on community presence and service delivery.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submission of online application
  • Initial phone screening
  • In-person interview at store location

Key Assessment Areas:

  • Customer service skills
  • Team collaboration
  • Problem-solving abilities

Application Tips:

  • Highlight any customer service experience
  • Show your availability, especially during peak times
  • Demonstrate enthusiasm for the brand and role

ATS Keywords: Customer Service, Team Player, Communication, Cash Handling, Pizza Making

ASSUMPTION: The application process may include simulations or role-playing to assess real-world problem-solving skills.

πŸ› οΈ Tools & Technologies

  • Point of Sale systems
  • Online ordering platforms
  • Communication tools for team coordination

ASSUMPTION: Familiarity with digital platforms for orders and transactions will benefit applicants.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer Satisfaction
  • Teamwork

Work Style:

  • Team-oriented and collaborative
  • Fast-paced and dynamic
  • Employee-driven growth and development

Self-Assessment Questions:

  • Do I thrive in a fast-paced environment?
  • Am I comfortable working as part of a team?
  • Can I handle customer complaints effectively?

ASSUMPTION: A positive attitude and adaptability are crucial for thriving in a bustling restaurant atmosphere.

⚠️ Potential Challenges

  • Managing high customer volumes
  • Maintaining sanitation standards in a busy setting
  • Handling difficult customer interactions positively
  • Balancing work during holidays and peak times

ASSUMPTION: The role may require balancing multiple tasks simultaneously, often under time constraints.

πŸ“ˆ Similar Roles Comparison

  • Counter Attendant at a fast-casual restaurant
  • Cashier position in retail settings
  • Food service roles with focus on preparation and customer interaction

ASSUMPTION: Entry-level positions across the food industry often emphasize customer engagement and multitasking abilities.

πŸ“ Sample Projects

  • Design and execute a seasonal promotion in-store
  • Develop a team-building activity for co-workers
  • Organize a community engagement event

ASSUMPTION: Although such projects aren't typically part of the position, they could arise for team development and local engagement initiatives.

❓ Key Questions to Ask During Interview

  • What does a typical shift look like for this role?
  • How is success measured for customer service representatives?
  • What are the biggest challenges in this role?
  • What growth opportunities are available for employees?
  • How does the team handle peak periods?

ASSUMPTION: Understanding workplace dynamics and personal growth opportunities will be key for candidates to gauge alignment with their career goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare to demonstrate customer service skills during the interview
  • Highlight your availability for flexible shifts in your application
  • Research Domino's company culture to tailor your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.