Customer Service Rep(05735) - 1010 Battlefield Pkwy

📌 Core Information

🔹 Job Title: Customer Service Representative (05735) - 1010 Battlefield Pkwy

🔹 Company: Domino's

🔹 Location: Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engage with customers while taking and processing orders.
• Ensure high-quality and timely pizza production and delivery, adhering to all recipes and procedures.
• Maintain cleanliness and order within the store.
• Exhibit professionalism and compliance with Domino's grooming standards.

ASSUMPTION: This position offers entry-level customer service experience, ideal for those new to the workforce or seeking supplementary income. Customer interaction and operational efficiency are central to this role. The casual tone in the description suggests a fun and dynamic work environment.

📋 Key Responsibilities

✅ Greet customers and take orders with a positive attitude.

✅ Operate the cash register and handle payments accurately.

✅ Prepare pizzas and other menu items quickly and to Domino's exact standards.

✅ Maintain a clean and organized restaurant at all times.

✅ Uphold Domino's grooming and professional appearance standards.

✅ Assist with additional tasks as required to support team operations.

ASSUMPTION: Responsibilities involve a mix of customer service, food preparation, and cleanliness, crucial for providing a top-quality dining experience. The reliance on flexible teamwork suggests high activity levels during busy hours.

🎯 Required Qualifications

Education: Minimum of a high school diploma or current enrollment in high school

Experience: No prior experience required; on-the-job training provided.

Required Skills:

• Customer Service
• Positive Attitude
• Effective Communication
• Cash Handling Skills
• Attention to Detail

Preferred Skills:

• Previous retail or food service experience
• Team collaboration abilities

ASSUMPTION: The job is accessible to young job seekers, including students, due to minimal formal job experience requirements. The emphasis on personal qualities like friendliness and punctuality reflects the high-value placed on customer interaction.

💰 Compensation & Benefits

Salary Range: Not specified; comparable customer service roles typically offer hourly wages between $9-$12 in the region.

Benefits:

• Flexible work schedule
• Opportunities for career advancement
• Employee discounts on food

Working Hours: 40 hours per week with expectations for flexible work hours, including nights, weekends, and holidays.

ASSUMPTION: Although specific salary figures are not given, standard market rates for similar roles apply. Benefits focus on work-life balance and employee progression opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; part of the quick-service segment.

Company Size: 10,001+ employees, indicating a stable and well-resourced employer with robust training and support structures.

Founded: 1960, which suggests decades of industry experience and innovation.

Company Description:

• Global leader in pizza delivery with a vibrant and competitive team culture.
• Pioneer in technology-enhanced customer service (e.g., mobile ordering).
• Diverse menu with continuous product innovation.

Company Specialties:

• Pizza and Sandwiches
• Marketing Strategies
• Digital Innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is committed to maintaining technological relevance in customer service and product offerings, befitting a large and established company in the restaurant sector.

📊 Role Analysis

Career Level: Entry level suitable for early careerists or secondary job seekers.

Reporting Structure: Likely reports directly to shift supervisors or store managers.

Work Arrangement: Strictly on-site at the Battlefield Parkway location.

Growth Opportunities:

• Promotion to supervisory roles
• Move into management with tenure and performance
• Cross-training in various store operations

ASSUMPTION: Due to rapid company growth, there are ample promotional avenues for committed employees, fitting those aiming for long-term development within a reputed organization.

🌍 Location & Work Environment

Office Type: Retail location with a focus on customer interaction and fast-paced service.

Office Location(s): 1010 Battlefield Pkwy, Georgia

Geographic Context:

• Located in a bustling retail area, offering high foot traffic.
• Accessible to both residential neighborhoods and commercial districts.
• Near various public transport options for ease of commute.

Work Schedule: Varied schedule dictated by peak hours; evenings and weekends are expected.

ASSUMPTION: The job environment requires constant customer interaction and efficient time management, given the hectic nature during peak service times.

💼 Interview & Application Insights

Typical Process:

• Submit application online via Domino's careers portal
• Pre-screening via phone interview
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Teamwork abilities
• Punctuality and appearance

Application Tips:

• Highlight experience in retail or food service
• Emphasize flexible work availability
• Show enthusiasm and customer orientation during interviews

ATS Keywords: Customer Service, Team Player, Flexible Hours, Cash Handling, Food Preparation

ASSUMPTION: The interview process is likely straightforward, focusing on personal traits and availability rather than extensive previous experience, typical for entry-level customer service roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Restaurant scheduling software
• Food safety and preparation tools

ASSUMPTION: Employees are expected to efficiently use basic technologies related to restaurant operations, with training provided for store-specific systems and tools.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Team collaboration
• Innovation and efficiency

Work Style:

• Adaptable to dynamic work conditions
• Personable and customer-focused
• Proactive approach to teamwork and problem-solving

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Can I maintain a positive attitude under pressure?
• Do I enjoy interacting with diverse people daily?

ASSUMPTION: Success in this role depends significantly on a friendly demeanor and adaptability, aligning with a culture that values customer satisfaction and teamwork excellence.

⚠️ Potential Challenges

• Handling high volumes of customer orders during peak hours.
• Maintaining accuracy and speed under pressure.
• Balancing quality standards with rapid service times.
• Working variable hours, including holidays and weekends.

ASSUMPTION: The job demands quick learning and resilience due to the high-pressure environment typical of busy restaurant settings.

📈 Similar Roles Comparison

• Compared to other fast-food roles, this job offers significant face-to-face customer interaction.
• The opportunity for advancement at Domino's is often highlighted, with clear pathways to management.
• Shift flexibility and employee growth are key selling points distinctive from similar market roles.

ASSUMPTION: The comparison focuses on differentiating aspects like customer engagement opportunities and internal career ladders that Domino's offers compared to other customer service roles.

📝 Sample Projects

• Implementing team strategies to enhance store cleanliness and order accuracy.
• Participating in promotional events to increase brand visibility.
• Offering suggestions for improving customer service operations during team meetings.

ASSUMPTION: Sample projects are likely collaborative, focusing on operational improvements and customer satisfaction initiatives, consistent with the team's dynamic work style.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a Customer Service Representative here?
• How does Domino's support career growth for its entry-level employees?
• What qualities do successful employees in this role possess?
• How does the team handle peak operational hours?
• What are the next steps in the hiring process?

ASSUMPTION: These questions are crafted to gauge organizational support and personal fit, reflecting candidates' interests in growth, environment, and procedural clarity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to showcase flexibility and customer service skills in your application and interview.
• Ensure availability for the specified work hours, including weekends and holidays.
• Follow up after your interview with a thank-you note to express continued interest.
• Reach out to references who can speak to your customer service and teamwork abilities.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.