Customer Service Rep(05740) - 1721 Powder Springs Road SW, Suite 104

📌 Core Information

🔹 Job Title: Customer Service Rep(05740) - 1721 Powder Springs Road SW, Suite 104

🔹 Company: Domino's

🔹 Location: Marietta, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating and maintaining store equipment
• Preparing food products as required
• Interacting with customers over the phone and in-person
• Maintaining cleanliness and order within the store

ASSUMPTION: The job involves flexible scheduling suitable for students or those seeking part-time work, as implied by the description's emphasis on available time for personal activities.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock and organize ingredients from delivery to storage

✅ Prepare various Domino's products

✅ Receive and process telephone and in-person orders

✅ Take inventory and handle associated paperwork

✅ Clean equipment and maintain daily store cleanliness

ASSUMPTION: Responsibilities include occasional customer interaction beyond order processing, such as addressing in-store inquiries or service issues.

🎯 Required Qualifications

Education: No specific education requirements stated; ability to perform basic math is essential.

Experience: Entry-level position suitable for individuals aged 16 or older.

Required Skills:

• Strong verbal and written communication
• Teamwork and problem-solving abilities
• Attention to detail and cash handling

Preferred Skills:

• Previous customer service experience
• Ability to work in a fast-paced environment

ASSUMPTION: Preferred skills may enhance the candidate's adaptability in potentially high-pressure customer service environments.

💰 Compensation & Benefits

Salary Range: Not specified; typically, entry-level roles offer hourly wages within industry averages.

Benefits:

• Flexible scheduling
• Growth and advancement opportunities within the company
• Discounts on products

Working Hours: Full time with potential for part-time or flexible hours

ASSUMPTION: Compensation includes an hourly wage with potential for overtime, depending on scheduling needs and shift availability.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants specializing in Pizza Delivery

Company Size: 10,001+ employees indicative of a large, scalable operational structure

Founded: 1960, with a rich history of innovation in the fast-food industry

Company Description:

• Global presence with approximately 17,100 stores
• Pioneers in digital ordering technologies
• Focused on providing a fun, customer-first experience

Company Specialties:

• Pizza innovation
• Advanced technology integration
• Data analytics and marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company's emphasis on technology and innovation provides a dynamic environment supportive of career progression.

📊 Role Analysis

Career Level: Entry-level with potential to progress to managerial roles

Reporting Structure: Reports typically to store or shift managers

Work Arrangement: Predominantly on-site work at the Marietta location

Growth Opportunities:

• Career advancement to managerial and leadership positions
• Opportunity to become a franchise owner
• Skill development in customer service and operations

ASSUMPTION: Growth potential is significant due to the company's focus on internal promotions and career development.

🌍 Location & Work Environment

Office Type: In-store environment

Office Location(s): 1721 Powder Springs Road SW, Suite 104, Marietta, Georgia

Geographic Context:

• Located in a suburban area with accessibility to public transport
• Proximity to local amenities and residential districts
• Part of a thriving local community

Work Schedule: Involves varied hours, including potential weekend or evening shifts

ASSUMPTION: The role may involve working during peak business hours, such as weekends and evenings, to meet customer demand.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial screening by HR or store manager
• In-person interview at store location

Key Assessment Areas:

• Customer service aptitude
• Ability to handle fast-paced work environments
• Basic math and communication skills

Application Tips:

• Highlight any relevant customer service experience
• Demonstrate flexibility in scheduling during the application process
• Prepare to discuss how you handle customer interactions

ATS Keywords: Customer Service, Communication, Inventory Management, Time Management, Cash Handling

ASSUMPTION: Application processes may include both automated and manual reviews, emphasizing clear and keyword-rich submissions.

🛠️ Tools & Technologies

• Computers for order processing
• Telephone systems for customer interaction
• Pizza ovens and preparation equipment

ASSUMPTION: Familiarity with basic point-of-sale (POS) systems will be advantageous.

👔 Cultural Fit Considerations

Company Values:

• Emphasis on diversity and inclusion
• Commitment to customer satisfaction
• Innovative and fun work culture

Work Style:

• Team-oriented environment
• High energy and fast-paced work dynamic
• Flexible and adaptable to changing tasks

Self-Assessment Questions:

• Am I able to work efficiently under pressure?
• Can I manage multiple tasks and priorities?
• Do I thrive in a customer-facing environment?

ASSUMPTION: Cultural fit is critical, particularly in maintaining positive customer interactions and team dynamics.

⚠️ Potential Challenges

• Managing peak service hours
• Handling diverse customer requests
• Working in varying temperature conditions
• Balancing speed with service quality

ASSUMPTION: The job demands adaptability to solve spontaneous issues and maintain service excellence.

📈 Similar Roles Comparison

• Variety in day-to-day tasks compared to other similar customer service jobs
• Higher physical activity demands than in sedentary office roles
• Significant growth potential with steady performance

ASSUMPTION: Roles at Domino's may offer quicker advancements due to their large operation scale and growth rate.

📝 Sample Projects

• Leading a shift during a special promotional day
• Organizing and managing inventory restock
• Implementing an in-store cleanliness campaign

ASSUMPTION: Project opportunities may involve both operational and strategic aspects, encouraging broad skill development.

❓ Key Questions to Ask During Interview

• What does a typical workday look like here?
• What growth opportunities are there within the company?
• How is performance evaluated at this store?
• What support is provided for career advancement?
• How does the team handle high-pressure situations?

ASSUMPTION: Asking informed questions can demonstrate engagement and understanding of the role's expectations and opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure all necessary documents are ready and uploaded
• Respond promptly to any communication from Domino's HR
• Prepare for the possibility of a phone screening
• Schedule an in-person interview at the local branch

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.