Customer Service Rep(05744) - 6274 Mableton Parkway, SW

📌 Core Information

🔹 Job Title: Customer Service Rep(05744) - 6274 Mableton Parkway, SW

🔹 Company: Domino's

🔹 Location: Mableton, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not applicable

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers with a friendly attitude
• Operating the cash register efficiently
• Ensuring cleanliness and order in the restaurant
• Following Domino's standards and appearance guidelines

ASSUMPTION: The job likely involves flexible shifts and opportunities to cover shifts at multiple locations, enhancing earning potential. This flexibility is typically valuable for students or individuals seeking a second job.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile, including phone orders

✅ Operating the cash register and handling customer payments

✅ Preparing products quickly and accurately, adhering to recipes and portion controls

✅ Maintaining cleanliness from the customer area to the back of the store

✅ Adhering to Domino's professional appearance standards

✅ Additional duties as assigned

ASSUMPTION: Employees may also assist with aspects of inventory or stock duties, given typical responsibilities in similar roles.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or related field preferred

Required Skills:

• Customer service orientation
• Team player mentality
• Strong communication skills

Preferred Skills:

• Previous experience in retail or food service
• Familiarity with cash handling

ASSUMPTION: No specific educational background is required beyond the ability to operate a cash register and interact positively with customers, as inferred from similar roles.

💰 Compensation & Benefits

Salary Range: Not specified, but typically competitive within entry-level service positions

Benefits:

• Weekly pay
• Flexible scheduling
• Referral bonuses
• Employee discounts and assistance programs
• Access to healthcare professionals after 30 days of employment

Working Hours: Typically full-time, with potential for flexible or variable shifts

ASSUMPTION: Compensation is likely hourly and might include the opportunity for overtime, given standard practices in the food service industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering extensive growth and networking opportunities

Founded: 1960, reflecting a long-standing presence in the industry

Company Description:

• Leading brand in pizza delivery worldwide
• Strong focus on innovation and quick service technology
• Operates approximately 17,100 stores in over 90 markets

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and digital solutions

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's likely emphasizes a lively, fast-paced work environment, appealing to those who thrive under such conditions.

📊 Role Analysis

Career Level: Entry-level position suitable for those entering the workforce or seeking foundational experience

Reporting Structure: Reports to store manager or shift supervisor, with opportunities for upward mobility

Work Arrangement: On-site positions requiring hands-on customer service

Growth Opportunities:

• Potential progression to management roles
• Training available for skill development
• Possibility to work at multiple locations

ASSUMPTION: Employees who demonstrate strong performance and reliability are often given opportunities for advancement, consistent with Domino's corporate growth strategy.

🌍 Location & Work Environment

Office Type: On-site customer interaction setting

Office Location(s): Primarily at 6274 Mableton Parkway, SW, Mableton, GA

Geographic Context:

• Located in a busy area, providing steady customer traffic
• Accessible location with potential for high walk-in customer volume
• Part of a dynamic local community, ideal for customer engagement

Work Schedule: Flexibility in shifts, often including evenings, weekends, and holidays

ASSUMPTION: The work environment is designed to handle high-volume service, necessitating efficiency and teamwork from all employees.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Screening interview via phone or video call
• In-person interview at location

Key Assessment Areas:

• Customer service aptitude
• Teamwork skills
• Problem-solving abilities

Application Tips:

• Highlight any customer service experience
• Emphasize reliability and availability for flexible hours
• Prepare to discuss scenarios of customer interaction

ATS Keywords: Customer Service, Team Player, Communication, Flexibility

ASSUMPTION: Domino's likely leverages a straightforward hiring process to efficiently integrate new hires into their dynamic team.

🛠️ Tools & Technologies

• Point-of-sale systems
• Cash handling devices
• Order and inventory management software

ASSUMPTION: The role involves technology primarily for transaction processing and inventory control, allowing employees to efficiently fulfill orders.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service and product offerings
• Dedication to team collaboration

Work Style:

• Energetic and dynamic environment
• Customer-oriented service delivery
• Adaptability to varied shift patterns

Self-Assessment Questions:

• Am I comfortable interacting with customers throughout my shift?
• Can I adapt to a fast-paced work environment?
• Do I enjoy being part of a team and contributing to shared goals?

ASSUMPTION: The ideal candidate thrives in an atmosphere of continuous interaction and enjoys bringing positive energy to both their team and customers.

⚠️ Potential Challenges

• Adapting to fast-paced, high-volume service periods
• Maintaining a friendly demeanor under pressure
• Handling multiple tasks simultaneously
• Meeting customer service standards consistently

ASSUMPTION: Like many customer service roles, challenges arise from balancing efficiency with quality service, crucial for maintaining customer and team satisfaction.

📈 Similar Roles Comparison

• Positions at similar fast-food establishments typically share responsibilities
• Opportunities for advancement within these roles are common
• Flexibility with scheduling is a shared advantage in entry-level service jobs

ASSUMPTION: Comparisons with roles at similar franchise-driven businesses show parallel expectations in terms of skills and advancement potential.

📝 Sample Projects

• Assisting with a busy promotion event in-store
• Contributing to a team challenge for highest sales day
• Participating in training new team members

ASSUMPTION: Although direct projects may not be prevalent, employees will likely engage in team-based challenges or promotional efforts as part of routine operations.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a Customer Service Rep at Domino's?
• How does Domino's ensure employee safety during busy shifts?
• What opportunities exist for career advancement within the company?
• How does the team handle customer feedback or complaints?
• What systems are in place to support employees' work-life balance?

ASSUMPTION: Asking these questions can provide candidates a clearer understanding of their potential work-life and growth at Domino's, aiding them in deciding if the role aligns with their career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for an initial phone screening focusing on availability and interest
• Be ready for an in-person interview at the store location
• Follow up with a thank-you email post-interview summarizing your interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.