Customer Service Rep(05759) - 4137 Hwy 278 NE

📌 Core Information

🔹 Job Title: Customer Service Rep(05759) - 4137 Hwy 278 NE

🔹 Company: Domino's

🔹 Location: Covington, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers and taking their orders.
• Ensuring orders are accurately processed and payments collected.
• Maintaining the cleanliness and orderliness of the restaurant.
• Providing flexibility for various shift scheduling and location work.

ASSUMPTION: The emphasis on fun, friendly customer interaction, and flexibility suggests an ideal candidate is adaptable and customer-focused.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile.

✅ Operating the cash register and collecting payments.

✅ Making fast, accurate, and consistent products adhering to company standards.

✅ Maintaining cleanliness throughout the restaurant.

✅ Upholding professional appearance standards per company policies.

✅ Performing other duties as assigned.

ASSUMPTION: The responsibilities likely support the store's goal to offer a cohesive and pleasant customer experience.

🎯 Required Qualifications

Education: Not specified

Experience: Not required; 0-2 years acceptable

Required Skills:

• Customer Service
• Team Player
• Friendly Attitude
• Time Management

Preferred Skills:

• Previous retail or customer service experience
• Basic problem-solving skills

ASSUMPTION: Basic communication and interpersonal skills are implicitly required to excel in this role.

💰 Compensation & Benefits

Salary Range: Not specified, typically minimum wage to average retail/service industry pay rates.

Benefits:

• Weekly pay
• Flexible schedule
• Referral bonus
• Employee discounts
• Access to employee assistance programs
• Healthcare access after 30 days

Working Hours: 40 hours a week, with potential flexible shift arrangements.

ASSUMPTION: Benefits are likely intended to support employee well-being and engagement.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery and customer service

Company Size: 10,001+ employees, indicative of a stable, established company with growth opportunities

Founded: 1960, with a rich history of innovation in the food service industry

Company Description:

• Focus on innovation and technology adaptation
• Strive to serve excellent customer experiences worldwide
• Corporate and franchise environments fueled by passion and teamwork

Company Specialties:

• Pizza
• Sandwiches
• Marketing and digital strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Dominos's innovations in ordering systems are presumed to simplify the customer purchase experience significantly.

📊 Role Analysis

Career Level: Entry-level with potential management growth paths

Reporting Structure: Reports to Store Manager

Work Arrangement: On-site, with potential for cross-location shifts

Growth Opportunities:

• Promotion to management roles
• Skill development through varied tasks and responsibilities
• Networking within the company and industry

ASSUMPTION: Employees showing leadership capacity may find marked career progression opportunities.

🌍 Location & Work Environment

Office Type: Storefront in fast-paced environment

Office Location(s): Covington, Georgia

Geographic Context:

• Community-centered environment
• Proximity to local amenities
• Active community engagement

Work Schedule: Offers variability to align with personal needs

ASSUMPTION: The on-site requirement suggests a heavily customer-oriented role within a dynamic workspace.

💼 Interview & Application Insights

Typical Process:

• Online application form submission
• Initial phone screening
• In-person interview

Key Assessment Areas:

• Communication skills
• Customer service orientation
• Teamwork abilities

Application Tips:

• Highlight any customer service experiences
• Demonstrate a willingness to work flexible hours
• Prepare to discuss how you would handle common customer requests

ATS Keywords: Customer service, team player, flexible

ASSUMPTION: The application process likely emphasizes soft skills reflective of the customer service focus.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic kitchen equipment
• Customer service management tools

ASSUMPTION: Familiarity with digital ordering systems may be beneficial in this tech-savvy environment.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Innovation
• Team collaboration

Work Style:

• Fast-paced, engaging environment
• Focus on teamwork and community
• Adaptability to varying customer demands

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with a variety of people daily?
• Am I able to work flexible hours as needed?

ASSUMPTION: Successful candidates likely fare well in dynamic, team-oriented settings.

⚠️ Potential Challenges

• Managing high volumes of orders during peak hours
• Ensuring consistency in service and product quality
• Balancing speed with accuracy when taking orders
• Adapting to rapidly changing customer needs

ASSUMPTION: Quick decision-making skills might be necessary to handle fluctuating demand levels efficiently.

📈 Similar Roles Comparison

• Customer-facing roles like retail associates
• Other fast-food service roles
• Retail cashier positions

ASSUMPTION: Skills and experiences gained in similar service roles may enhance candidacy.

📝 Sample Projects

• Participating in local marketing initiatives
• Involvement in new menu item launches
• Helping to refine customer engagement strategies

ASSUMPTION: Engaging in varied tasks may contribute to a richer, well-rounded job experience.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How does the company support career growth?
• What are the expectations for working late or on weekends?
• What challenges does the team currently face?
• How is performance measured and feedback provided?

ASSUMPTION: These questions may provide clearer expectations and alignment with company goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service skills
• Be ready for a potential phone screening
• Practice for potential in-person interviews if called
• Follow up on your application status after submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.