Customer Service Rep(05769) - 108 Scranton Connector

📌 Core Information

🔹 Job Title: Customer Service Representative (05769) - 108 Scranton Connector

🔹 Company: Domino's

🔹 Location: Brunswick, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers warmly and professionally
• Operating cash registers and handling transactions
• Executing pizza making skills with accuracy and speed
• Contributing to the restaurant's cleanliness and presentation

ASSUMPTION: This job may involve a mix of customer service and food preparation duties, which requires flexibility and the ability to multitask effectively.

📋 Key Responsibilities

✅ Greeting customers and taking orders with enthusiasm

✅ Operating the cash register and processing payments

✅ Ensuring fast, accurate, and consistent pizza production according to set standards

✅ Maintaining cleanliness throughout the restaurant

✅ Upholding a professional appearance as per Domino's grooming standards

✅ Performing additional duties as assigned

ASSUMPTION: The role requires physical activity and the ability to work in a fast-paced environment.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required; on-the-job training will be provided.

Required Skills:

• Effective communication
• Team collaboration
• Time management and multitasking

Preferred Skills:

• Customer service experience
• Cash handling experience

ASSUMPTION: Basic training will be offered; hence, a willingness to learn is as important as prior experience.

💰 Compensation & Benefits

Salary Range: Not specified; competitive rates expected based on industry standards

Benefits:

• Employee discounts on food
• Opportunities for growth and advancement
• Flexible schedule options

Working Hours: 40 hours per week with a flexible schedule, including nights, weekends, and holidays

ASSUMPTION: Compensation is likely hourly based, with potential bonuses or incentives linked to performance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with emphasis on quick service and delivery

Company Size: 10,001+ employees, providing diverse career opportunities

Founded: 1960

Company Description:

• Global leader in pizza delivery with innovative technology
• Dynamic work environment focused on fun and customer satisfaction
• Strong emphasis on team growth and franchise opportunities

Company Specialties:

• Pizza creation and delivery
• Marketing and technology integration
• Data analytics and digital innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given Domino's global presence, there may be opportunities for geographical relocation and cross-cultural experiences for interested employees.

📊 Role Analysis

Career Level: Entry-level, ideal for individuals starting their career

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: On-site, located in a fast-paced, customer-facing environment

Growth Opportunities:

• Career advancement to supervisory roles
• Development programs for managerial positions
• Learning opportunities in different store operations

ASSUMPTION: With Domino's emphasis on growth, internal advancement is highly facilitated, especially for dedicated employees.

🌍 Location & Work Environment

Office Type: Retail restaurant setting with kitchen and customer service area

Office Location(s): Specific to Brunswick, Georgia, with opportunities to work at other branches

Geographic Context:

• Close community interaction in a suburban setting
• Access to a local customer base with varying demands
• Proximity to key residential and commercial areas

Work Schedule: Flexible but requires availability during peak hours, weekends, and holidays

ASSUMPTION: The role may necessitate commuting locally, making it suitable for residents in or near Brunswick.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or in-person interview
• On-the-job trial period for skill assessment

Key Assessment Areas:

• Customer service capability
• Ability to work under pressure
• Flexibility and adaptability to shift changes

Application Tips:

• Highlight previous customer service experience
• Show enthusiasm and a positive attitude
• Emphasize availability and flexibility

ATS Keywords: Customer Service, Team Player, Communication, Flexibility, Quick Service

ASSUMPTION: Understanding the company culture and demonstrating compatibility with Domino's values could enhance application success.

🛠️ Tools & Technologies

• POS systems for transaction processing
• Basic kitchen and preparation tools
• Telephone systems for customer interactions

ASSUMPTION: Familiarity with basic computer and communication systems will be advantageous but is likely not required.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Drive for innovation and efficiency
• Commitment to team and community

Work Style:

• Dynamic with effective communication
• Flexible and adaptable to change
• Fun and enthusiastic approach to tasks

Self-Assessment Questions:

• Am I comfortable interacting with diverse customers?
• Can I efficiently handle high-pressure situations?
• Am I willing to work flexible hours, including weekends?

ASSUMPTION: Candidates should value teamwork and be eager to contribute to Domino's friendly and fast-paced culture.

⚠️ Potential Challenges

• Handling high customer volume during peak hours
• Managing multiple orders simultaneously
• Maintaining composure under pressure
• Adapting to sudden scheduling changes

ASSUMPTION: Success in the role requires resilience, adaptability, and a positive attitude towards challenges.

📈 Similar Roles Comparison

• Other fast food customer service roles
• Retail cashier positions with customer interaction
• Front desk or reception roles in a busy environment

ASSUMPTION: Skills gained could be transferable to broader hospitality or service industry roles, enhancing career mobility.

📝 Sample Projects

• Participating in store events promoting new products
• Assisting in organizing promotional campaigns
• Contributing to seasonal decor or special menus

ASSUMPTION: Employees may be required to engage in project-based contributions to enhance store operations and customer experience.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• What are the opportunities for growth within the company?
• How does the team collaborate during busy times?
• What initiatives does Domino's have for employee development?
• How are performance evaluations conducted?

ASSUMPTION: Asking role-specific and growth-oriented questions demonstrates preparedness and genuine interest in the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience
• Be ready to discuss availability and flexibility
• Practice common customer service interview scenarios
• Follow up with the hiring manager post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.