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Customer Service Rep(05770) - 9177 Marne Road

Domino's
Full-time
On-site
Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (05770) - 9177 Marne Road

πŸ”Ή Company: Domino's

πŸ”Ή Location: Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Engaging with customers positively and energetically
  • Providing consistent and accurate service
  • Handling cash transactions efficiently
  • Maintaining a clean and professional work environment

ASSUMPTION: Given the emphasis on customer interaction, it is assumed that customer satisfaction is a top priority. The role is designed for individuals who enjoy dynamic and lively work environments.

πŸ“‹ Key Responsibilities

βœ… Greet customers and take orders with enthusiasm

βœ… Operate the cash register and manage payments

βœ… Prepare pizzas following company recipes and standards

βœ… Ensure the cleanliness of the restaurant and work areas

βœ… Maintain a professional appearance per Domino's standards

βœ… Perform additional tasks as required

ASSUMPTION: The responsibilities suggest a fast-paced work environment where multitasking is crucial. Employees are expected to have a proactive attitude toward customer service and cleanliness.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required

Required Skills:

  • Strong communication skills
  • Ability to work well in a team
  • Positive attitude
  • Time management skills

Preferred Skills:

  • Customer service experience
  • Familiarity with handling cash transactions

ASSUMPTION: The qualifications indicate that the company values personality and attitude over technical skills, as training is provided.

πŸ’° Compensation & Benefits

Salary Range: Industry-standard entry-level wage (not specified by the employer)

Benefits:

  • Weekly pay
  • Flexible scheduling
  • Opportunities for career advancement

Working Hours: 40 hours per week with flexible scheduling requirements

ASSUMPTION: The focus on flexible scheduling suggests a commitment to work-life balance, making the role suitable for students or those seeking secondary employment.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Fast Food and Restaurants

Company Size: 10,001+ employees, indicative of ample resources and structured advancement opportunities

Founded: 1960

Company Description:

  • A global leader in pizza delivery
  • Innovative approach with technology integrations
  • Strong focus on customer satisfaction

Company Specialties:

  • Pizza
  • Marketing and Technology
  • Data Analytics

Company Website: Domino's Careers

ASSUMPTION: As Domino's is a well-established brand, employees can expect stable career opportunities and a focus on innovation.

πŸ“Š Role Analysis

Career Level: Entry-level with growth potential

Reporting Structure: Report to store management or supervisors

Work Arrangement: Full-time on-site position

Growth Opportunities:

  • Potential promotions to management roles
  • Skill development in customer service and team leadership
  • Cross-training in various store functions

ASSUMPTION: The role is ideal for individuals seeking to build foundational skills in a reputable company with potential for significant career growth.

🌍 Location & Work Environment

Office Type: Storefront restaurant

Office Location(s): 9177 Marne Road, Georgia

Geographic Context:

  • Located within a bustling community
  • Accessible via public transportation or personal vehicle
  • Surrounded by potential clientele and community events

Work Schedule: Flexible hours including weekends and holidays

ASSUMPTION: The position requires adaptability to varied schedules, which includes peak times during holidays and weekends.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application screening
  • Phone interview to assess communication skills
  • On-site interview focusing on cultural fit and skills

Key Assessment Areas:

  • Communication abilities
  • Teamwork and interpersonal skills
  • Customer service orientation

Application Tips:

  • Highlight any customer service or teamwork experience
  • Emphasize your flexibility in scheduling
  • Prepare examples of past problem-solving situations

ATS Keywords: Customer Service, Team Player, Communication Skills, Flexibility

ASSUMPTION: The application process likely emphasizes personality and interaction skills critical for customer-facing roles.

πŸ› οΈ Tools & Technologies

  • POS System
  • Basic kitchen equipment

ASSUMPTION: The role primarily involves the use of standard restaurant tools and customer service technology, with training provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer Delight
  • Teamwork

Work Style:

  • Fast-paced and dynamic
  • Emphasizes teamwork and cooperation
  • Results-driven with customer focus

Self-Assessment Questions:

  • Do I enjoy interacting with diverse individuals?
  • Am I flexible with my work hours?
  • Can I thrive in a fast-paced environment?

ASSUMPTION: The company culture promotes a lively and collaborative environment, suitable for energetic and adaptable individuals.

⚠️ Potential Challenges

  • Handling high customer volume during peak hours
  • Maintaining service quality under pressure
  • Adapting to variable work schedules
  • Meeting high cleanliness standards consistently

ASSUMPTION: Challenges are likely related to the fast-paced nature of the industry, necessitating strong adaptability and endurance.

πŸ“ˆ Similar Roles Comparison

  • Similar roles in other fast-food chains
  • Retail customer service positions
  • Entry-level hospitality jobs

ASSUMPTION: Comparable roles exist in industries requiring customer interaction and service delivery under similar conditions.

πŸ“ Sample Projects

  • Implementing a customer feedback initiative
  • Organizing team-building activities to improve store morale
  • Developing creative pizza promotion strategies

ASSUMPTION: Projects are typically aligned with enhancing customer experience and team dynamics within the restaurant.

❓ Key Questions to Ask During Interview

  • What are the most important qualities you look for in a customer service representative?
  • How does the team handle busy periods, such as weekends and holidays?
  • What opportunities are available for career advancement within Domino's?
  • Can you describe a typical day for someone in this position?
  • What training and support do you provide for new hires?

ASSUMPTION: These questions are designed to give candidates clarity on role expectations and growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume with relevant customer service experience
  • Include a cover letter highlighting your enthusiasm for the role
  • Follow up with a phone call to express your interest
  • Be ready for a possible interview scheduling

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.