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Customer Service Rep(05778) - 604 S. Main St.

Domino's
Full-time
On-site
Moultrie, Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(05778) - 604 S. Main St.

πŸ”Ή Company: Domino's

πŸ”Ή Location: Moultrie, Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Apr 01, 2025

πŸ”Ή Experience Level: 0-2

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer service
  • Assisting with pizza orders
  • Working collaboratively with team members
  • Ensuring efficient operations during busy hours

ASSUMPTION: The phrase "You got game?" suggests that the job is seeking energetic and dynamic individuals who can handle fast-paced environments. The mention of "spring in your step" implies the need for physical stamina as well.

πŸ“‹ Key Responsibilities

βœ… Provide exceptional customer service and assist with pizza orders.

βœ… Work collaboratively with team members to ensure efficient operations during busy hours.

βœ… Manage transaction processes accurately and efficiently.

ASSUMPTION: Customer service representatives are expected to handle tasks beyond direct customer interactions, such as supporting the kitchen or delivery operations as needed.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a related role

Required Skills:

  • Customer Service
  • People Skills
  • Teamwork

Preferred Skills:

  • Communication
  • Time Management

ASSUMPTION: Given the role is entry-level, specific educational requirements are not emphasized. Emphasis is on personal attributes and general work experience.

πŸ’° Compensation & Benefits

Salary Range: $9 for part-time; $10 for full-time availability

Benefits:

  • Employee discounts
  • Opportunities for advancement
  • Training programs

Working Hours: 40 hours, with closing shifts preferred

ASSUMPTION: The compensation is hourly; additional benefits may include flexible scheduling and career progression incentives.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, known for delivering high-quality pizza worldwide

Company Size: Over 10,001+ employees, offering stability and diverse career opportunities

Founded: 1960

Company Description:

  • Global leader in pizza delivery
  • Innovative approaches such as app-based ordering
  • Operates in 90+ markets worldwide

Company Specialties:

  • Pizza
  • Marketing
  • Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company size suggests a robust support system and resource availability, advantageous to employees for career advancement.

πŸ“Š Role Analysis

Career Level: Entry to mid-level

Reporting Structure: Reports to store managers and shift supervisors

Work Arrangement: On-site, requiring physical presence for teamwork and customer interaction

Growth Opportunities:

  • Advancement into management roles
  • Potential to own a Domino's franchise
  • Skill development through training programs

ASSUMPTION: The role provides significant upward mobility for motivated individuals through clear internal pathways.

🌍 Location & Work Environment

Office Type: Retail store

Office Location(s): 604 S. Main St., Moultrie, Georgia

Geographic Context:

  • Moultrie offers a community-centric atmosphere.
  • Located in a small town with friendly locals.
  • Access to local amenities and community events.

Work Schedule: Includes late-night hours, particularly for closing shifts

ASSUMPTION: The work environment is dynamic and team-oriented, with expectations for flexible working hours due to the nature of the fast-food industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or in-person interview
  • Background check

Key Assessment Areas:

  • Customer interaction skills
  • Problem-solving ability
  • Compatibility with team dynamics

Application Tips:

  • Emphasize customer service experience on your resume
  • Prepare examples of teamwork
  • Show flexibility in working hours

ATS Keywords: Customer Service, Teamwork, Communication, Reliability

ASSUMPTION: The hiring process prioritizes practical skills and interpersonal compatibility, typical in customer-facing roles.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Order management software
  • Communication devices (e.g., headsets)

ASSUMPTION: The role requires familiarity with basic computer systems and order tracking applications that enhance service efficiency.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Community engagement
  • Customer satisfaction

Work Style:

  • Fast-paced and dynamic
  • Collaborative teamwork
  • Customer-centric focus

Self-Assessment Questions:

  • Are you comfortable in fast-paced environments?
  • Do you possess strong people skills?
  • Can you adapt to flexible work hours?

ASSUMPTION: The cultural environment is one of collaboration, suited to extroverted individuals who thrive in interactive roles.

⚠️ Potential Challenges

  • Handling high-pressure situations during peak hours
  • Managing customer complaints or issues effectively
  • Balancing work with personal commitments
  • Adjusting to late-night or flexible shifts

ASSUMPTION: The role may involve managing demanding situations with agility, which is typical in the fast-food service sector.

πŸ“ˆ Similar Roles Comparison

  • Food service associate β€” similar customer interaction skills required
  • Retail cashier β€” both involve high-volume transactions
  • Delivery driver β€” stress on punctual service delivery

ASSUMPTION: Compared roles require similar soft skills but differ in specific operational tasks such as delivery or stocking.

πŸ“ Sample Projects

ASSUMPTION: Projects in this role may include store team initiatives, training new employees, or assisting in promotional events. However, specific projects aren't typically highlighted in such job descriptions due to the operational focus of the role.

❓ Key Questions to Ask During Interview

  • What does a typical day look like for this role?
  • How does the team handle peak service periods?
  • What opportunities exist for career advancement?
  • How are customer complaints typically managed?
  • What qualities do successful customer service reps possess here?

ASSUMPTION: Questions are tailored to uncover daily expectations, support mechanisms, and growth prospects, vital for informed decision-making by applicants.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume highlighting relevant customer service experience
  • Practice responses for potential interview questions
  • Research the company and its culture
  • Follow-up with the hiring team after application submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.