Customer Service Rep(05782) - 1900 E. Victory Dr # D14

📌 Core Information

🔹 Job Title: Customer Service Rep(05782) - 1900 E. Victory Dr # D14

🔹 Company: Domino's

🔹 Location: Savannah, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Engaging with customers in person and over the phone
• Ensuring accuracy in order taking and pizza making
• Maintaining cleanliness throughout the restaurant

ASSUMPTION: This role focuses on dynamic interaction with customers, a critical component for a customer service position in the food service industry, particularly given the busy nature of Domino's operation.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile

✅ Operating the cash register and collecting payments

✅ Making pizzas consistently following established procedures

✅ Maintaining restaurant cleanliness from front to back

✅ Adhering to Domino's grooming standards

ASSUMPTION: Responsibilities are intended to ensure efficient and courteous service, complying with franchise standards for customer engagement and product quality.

🎯 Required Qualifications

Education: Not specified

Experience: No prior customer service experience required

Required Skills:

• Customer service orientation
• Effective communication skills
• Time management abilities

Preferred Skills:

• Experience in fast food or retail
• Teamwork capabilities

ASSUMPTION: While no formal education requirements are specified, communication and customer interaction are likely emphasized given the customer-centric nature.

💰 Compensation & Benefits

Salary Range: Not specified, but generally industry-standard for entry-level customer service roles

Benefits:

• Weekly pay
• Flexible scheduling
• Opportunities for growth within the company

Working Hours: Flexible, with expectations for weekend and holiday work

ASSUMPTION: The benefits package is tailored to attract a diverse workforce, including students or individuals seeking supplementary income.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, providing diverse job opportunities and career growth

Founded: 1960

Company Description:

• Global leader in pizza delivery
• Innovative approaches, including technology integration
• Dedicated to quality and customer satisfaction

Company Specialties:

• Pizza
• Marketing
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The large company size implies resources for extensive training and potential career growth opportunities.

📊 Role Analysis

Career Level: Entry-level position with potential for advancement

Reporting Structure: Reports to store management

Work Arrangement: On-site at the specified location

Growth Opportunities:

• Managerial roles within the company
• Cross-training in other areas of the restaurant
• Long-term career paths in corporate roles

ASSUMPTION: Growth potential is significant for motivated employees, particularly given the company's expansion and innovative strategies.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): Savannah, Georgia

Geographic Context:

• Located in a bustling area with high foot traffic
• Proximity to local schools and businesses
• Accessible by public transportation

Work Schedule: Flexible, varies by store needs with evening and weekend shifts

ASSUMPTION: The lively atmosphere of the location is likely to create a dynamic working environment, ideal for extroverted personalities.

💼 Interview & Application Insights

Typical Process:

• Online application
• Initial phone screening
• In-person interview at the store location

Key Assessment Areas:

• Customer service skills
• Teamwork capabilities
• Adaptability to fast-paced environments

Application Tips:

• Highlight previous customer service experience
• Demonstrate flexibility and reliability
• Prepare to discuss handling busy periods

ATS Keywords: Customer service, teamwork, flexible schedule, reliability, punctuality

ASSUMPTION: The application process emphasizes customer service acumen and availability.

🛠️ Tools & Technologies

• Cash register operations
• Point-of-sale systems
• Telephone systems

ASSUMPTION: Familiarity with basic technological tools is vital for efficient operation during peak hours.

👔 Cultural Fit Considerations

Company Values:

• Community engagement
• Quality focus
• Innovation and agility

Work Style:

• Collaborative and supportive environment
• Emphasis on adaptability and quick learning
• Encouragement of employee input and innovation

Self-Assessment Questions:

• Am I comfortable engaging with diverse customers?
• Can I maintain a positive attitude during busy periods?
• Am I interested in potential career growth within Domino’s?

ASSUMPTION: The work culture prioritizes teamwork and customer satisfaction, requiring personnel to be personable and adaptable.

⚠️ Potential Challenges

• Managing high customer volume during peak times
• Adhering to strict cleanliness and grooming standards
• Handling multiple tasks simultaneously
• Meeting fast-paced work demands

ASSUMPTION: The challenges reflect the fast-paced nature of the business, where efficiency and multitasking are crucial.

📈 Similar Roles Comparison

• Comparison with roles in other fast food outlets
• Examination of customer service expectations
• Analysis of entry-level progression opportunities

ASSUMPTION: Similar roles in this industry focus on customer interaction and order management.

📝 Sample Projects

• Participating in store promotions and events
• Assisting in implementing new company policies
• Contributing to team-building initiatives

ASSUMPTION: Projects are designed to enhance teamwork and customer experience, aligning with company goals.

❓ Key Questions to Ask During Interview

• What does a successful day look like for a customer service rep?
• How does Domino's support career growth for entry-level staff?
• What are the biggest challenges your team currently faces?
• Can you describe the team dynamics?
• What is the typical career path from this role?

ASSUMPTION: Questions revolve around understanding role expectations and growth potential, significant for interested applicants.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills
• Be ready for a possible telephone screening
• Follow up with an in-person interview
• Ensure availability for flexible scheduling

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.