Customer Service Rep(05810) - 1709 Broad Avenue

📌 Core Information

🔹 Job Title: Customer Service Rep(05810) - 1709 Broad Avenue

🔹 Company: Domino's

🔹 Location: Lanett, Alabama, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing customer service by greeting and taking orders
• Operating the cash register efficiently
• Maintaining restaurant cleanliness and image standards
• Flexible work schedules and growth opportunities

ASSUMPTION: This job attracts candidates seeking part-time or second job opportunities, with potential for growth in a long-established brand.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile, both in-person and over the phone

✅ Operating the cash register and managing payment transactions with accuracy

✅ Ensuring fast and accurate pizza making, adhering to portion sizes and recipes

✅ Maintaining cleanliness of the restaurant, front to back

✅ Maintaining a professional appearance and compliance with Domino's image standards

✅ Other duties as assigned

ASSUMPTION: Duties emphasize customer interaction and maintaining operational standards, essential in food service roles.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required; training provided

Required Skills:

• Customer Service
• Friendly and approachable demeanor
• Team playing spirit
• Good communication skills
• Time Management

Preferred Skills:

• Not specified

ASSUMPTION: Emphasis is on interpersonal skills and team collaboration, critical for effective customer service roles.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with entry-level food service industry standards

Benefits:

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program
• Free access to board-certified physicians after 30 days
• Referral bonuses

Working Hours: 40 hours per week; flexibility available

ASSUMPTION: Compensation is expected to include base hourly pay plus benefits typical for part-time roles, focusing on flexibility and employee support.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a global footprint in service and innovation

Company Size: 10,001+ employees; large-scale operations providing diverse career paths

Founded: 1960

Company Description:

• Prominent restaurant brand driven by innovation
• Focus on maintaining top-quality customer satisfaction
• Broad geographic presence with significant global market impact

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's global presence offers diverse working environments and significant growth potential supported by robust corporate structures.

📊 Role Analysis

Career Level: Entry-level position suitable for those new to the workforce or seeking supplemental income

Reporting Structure: Reports typically to the Store Manager or Assistant Manager

Work Arrangement: Full-time, on-site

Growth Opportunities:

• Potential to transition into management positions
• Opportunities to gain skills in customer service and operational management
• Exposure to a leading brand's operational systems and culture

ASSUMPTION: Growth opportunities likely exist for motivated individuals, especially in a large, expanding company.

🌍 Location & Work Environment

Office Type: Retail/Customer Service Store Setting

Office Location(s): 1709 Broad Avenue, Lanett, Alabama, United States

Geographic Context:

• Located in a small-town setting with community-centric dynamics
• Part of a local network of Domino's stores
• Proximity to major roads facilitating home delivery services

Work Schedule: 40 hours per week; includes weekends and evenings

ASSUMPTION: Working in Lanett, Alabama, suggests a community and service-focused environment with opportunities to build local customer relationships.

💼 Interview & Application Insights

Typical Process:

• Application submission online or in-store
• Interview with the store or shift manager
• On-the-job trial to assess practical fit

Key Assessment Areas:

• Customer interaction skills
• Teamwork and collaboration
• Dependability and punctuality

Application Tips:

• Emphasize your enthusiasm for customer service in your application
• Demonstrate flexibility in scheduling availability
• Prepare real-life examples of teamwork experiences

ATS Keywords: Customer Service, Team Player, Flexible Schedule, Communication Skills

ASSUMPTION: Application processes focus on interpersonal and teamwork skills, critical in customer service roles.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Standard kitchen equipment used in pizza preparation
• Telecommunication systems for customer interaction

ASSUMPTION: Familiarity with basic food service technology and equipment is beneficial, but on-job training is provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation within a service-oriented framework
• Teamwork and collegial support

Work Style:

• Positive, customer-oriented approach
• Team-centered but capable of individual responsibility
• Adaptability to fast-paced environments

Self-Assessment Questions:

• Are you comfortable working directly with customers daily?
• Can you maintain a positive attitude under pressure?
• Do you enjoy working in a collaborative, team-based environment?

ASSUMPTION: Domino's culture thrives on energy and innovation, making it ideal for dynamic, customer-focused individuals.

⚠️ Potential Challenges

• Managing peak customer flow periods
• Ensuring consistent product quality while maintaining speed
• Balancing work schedules with personal commitments
• Meeting company's professional appearance standards

ASSUMPTION: Challenges mostly revolve around service intensity and balancing speed with quality, common in fast-paced restaurant environments.

📈 Similar Roles Comparison

• Fast-food customer service roles at other major chains
• Retail cashiers focusing on customer interaction
• Entry-level positions with focus on operational support

ASSUMPTION: Similar roles in retail and food services focus on customer interaction and operational efficiency.

📝 Sample Projects

• Participating in store promotions and marketing initiatives
• Assisting in training new employees
• Contributing to local store events or community service

ASSUMPTION: Sample tasks provide employees with additional skills and community engagement experience.

❓ Key Questions to Ask During Interview

• What does a typical workday look like for a Customer Service Representative?
• How do you measure success in this role?
• What growth opportunities are available for employees who excel in their roles?
• Could you describe the training process for new hires?
• What are the biggest challenges faced by your team during peak hours?

ASSUMPTION: Questions aim to clarify role expectations, growth potential, and team dynamics, all relevant for potential applicants.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service skills and experience
• Be ready for a potential on-the-job trial during the interview process
• Demonstrate a flexible availability for shifts, including weekends
• Plan to discuss your understanding of Domino's customer service standards during the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.